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Heidelberg Haus Apart Hotel
Apartments
8,4
/10
Very Good
68 reviews
What Guests Say About Their Stay
Verified traveler
10,0
/ 10
This is the review for our 3rd stay at Heidelberg Haus in November 2019. Our first time we were so impressed with the well appointed suites, the beautiful neighborhood of Providencia, and Luciano, the courteous and helpful hotel manager. We also remembered the great breakfast, fast and efficient laundry service for 5000 CLP per bag, and excellent WiFi! So we decided to stay here again. Luciano and the team were very helpful to us in storing some of our luggage we didn’t need on our travels through Chile. It felt like a home away from home. We went on to stay at this once again during our month in Chile. I can’t recommend Heidelberg Haus more highly.
Alexander
10,0
/ 10
Hotel is located in a quiet area of Providencia and is gated for security. (This is normal in Santiago.) We stayed at a time when there was much social unrest and the staff were very helpful in advising us of where to go and where and what to avoid. Most of the the other guests were couples like us. Atmosphere is relaxed. The apartments are comfortable. We had a one bedroom apartment with lounge, although oddly, to us at any rate, the tv was in the bedroom. Staff are happy and made us feel welcome. Breakfast is very good. Lots of fruit. Would recommend this hotel.
Mohammad
10,0
/ 10
I liked it like a boutique hotel but it is linked to University Of Heidelberg in Germany and University is linked to this hotel. This hotel is built for the students and professors coming from Germany.
very quiet place situated in a very rich and quite neighborhood and very close to the highest building Costanera Center and it is only 7 minutes walk there. I enjoyed my walk to Costanera center. Breakfast is continental which is good. Rooms are two types very small and others are spacious. First they put me in 103 which was very very small then I asked them and they gave me 304 was a very spacious room. Very helping staff as they have no elevator helped me to bring my heavy suitcase down.
In the Area
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Los Nogales 843, Providencia, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7510348
Main Facilities
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24-Hour Front Desk
WiFi
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Available Room Types in Heidelberg Haus Apart Hotel
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What's around Heidelberg Haus Apart Hotel
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Los Nogales 843, Providencia, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7510348
Discover More About Heidelberg Haus Apart Hotel
Location
Staying at Heidelberg Haus Apart Hotel is a good choice when you are visiting Providencia.
About Heidelberg Haus Apart Hotel
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Heidelberg Haus Apart Hotel is the right place to stay.
All facilities in Heidelberg Haus Apart Hotel
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
Hotel Services
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Parking
- Microwave (shared)
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Heidelberg Haus Apart Hotel
Important Note
- Fee for to-go breakfast: approximately USD 40 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Heidelberg Haus Apart Hotel | 20 |
Another facilities in Heidelberg Haus Apart Hotel | Others, Smoke-free area, Safety deposit box, Luggage storage, 24-hour Receptionist |
Frequently asked question in Heidelberg Haus Apart Hotel
What are available facilities at Heidelberg Haus Apart Hotel?
There are top facilites at Heidelberg Haus Apart Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Heidelberg Haus Apart Hotel?
The standard check-in time at Heidelberg Haus Apart Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Heidelberg Haus Apart Hotel provide breakfast?
Yes, Heidelberg Haus Apart Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Heidelberg Haus Apart Hotel
Other sources (68)
8,4
Very Good
From 68 reviews
Cleanliness
8,8
Room Comfort
8,4
Location
8,8
Service and Facilites
8,8
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Traveler Reviews Heidelberg Haus Apart Hotel
Number of reviews per page
20
40
Top reviews
David
2,0
/10
Reviewed 129 week(s) ago
Hotels.com verified review
2 very small rooms. The bathrooms is tiny. For 2 people is hard to get around. The place has been remodeled looks like a while ago. It’s all old and smells. There is no AC, no elevator. The place seems to be cleaned, but because it’s old it seems like dirty and musty. It is bay overpriced for what it is. After We stayed in the hotel for $50 and it was such a big difference, much bigger and nicer, cleaner, with the pleasant smell. I am honestly not sure why there is so many good reviews. We booked because of the reviews were good.
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Katie
8,0
/10
Reviewed 289 week(s) ago
Hotels.com verified review
Relatively comfortable, black out blinds and fan helped to keep the room Cool as no air con. The wifi was okay, many different routers, certain ones would work in the bedroom but not in the sitting room so had to keep switching over. The staff were kind especially the lady at breakfast. The area was good, close to huge shopping mall with restaurants and about a 45 minute walk to the city centre or 10 minute walk to the metro.
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Verified traveler
Leisure Family
8,0
/10
Reviewed 294 week(s) ago
Expedia Group verified review
Staff are very friendly. But it does have air conditioning.
Verified traveler
10,0
/10
Reviewed 295 week(s) ago
Hotels.com verified review
This is the review for our 3rd stay at Heidelberg Haus in November 2019. Our first time we were so impressed with the well appointed suites, the beautiful neighborhood of Providencia, and Luciano, the courteous and helpful hotel manager. We also remembered the great breakfast, fast and efficient laundry service for 5000 CLP per bag, and excellent WiFi! So we decided to stay here again. Luciano and the team were very helpful to us in storing some of our luggage we didn’t need on our travels through Chile. It felt like a home away from home. We went on to stay at this once again during our month in Chile. I can’t recommend Heidelberg Haus more highly.
Read More
Alexander
10,0
/10
Reviewed 299 week(s) ago
Hotels.com verified review
Hotel is located in a quiet area of Providencia and is gated for security. (This is normal in Santiago.) We stayed at a time when there was much social unrest and the staff were very helpful in advising us of where to go and where and what to avoid. Most of the the other guests were couples like us. Atmosphere is relaxed. The apartments are comfortable. We had a one bedroom apartment with lounge, although oddly, to us at any rate, the tv was in the bedroom. Staff are happy and made us feel welcome. Breakfast is very good. Lots of fruit. Would recommend this hotel.
Read More
Gustavo
Business
8,0
/10
Reviewed 304 week(s) ago
Expedia Group verified review
Small but friendly hotel. In the residense community, not too mmuch amenities around.
Mohammad
Business
10,0
/10
Reviewed 307 week(s) ago
Hotels.com verified review
I liked it like a boutique hotel but it is linked to University Of Heidelberg in Germany and University is linked to this hotel. This hotel is built for the students and professors coming from Germany.
very quiet place situated in a very rich and quite neighborhood and very close to the highest building Costanera Center and it is only 7 minutes walk there. I enjoyed my walk to Costanera center. Breakfast is continental which is good. Rooms are two types very small and others are spacious. First they put me in 103 which was very very small then I asked them and they gave me 304 was a very spacious room. Very helping staff as they have no elevator helped me to bring my heavy suitcase down.
Read More
Verified traveler
Leisure with Partner
8,0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
Airplane size bathroom. Good location, easy walk to main area, but it is a walk.
Verified traveler
Leisure with Partner
8,0
/10
Reviewed 333 week(s) ago
Expedia Group verified review
There is no elevator but the staff gladly helped with my bags up to the 4 th floor. No A/C. There is a nice crosswind. Check in very rapid and staff friendly. Good breakfast
Verified traveler
10,0
/10
Reviewed 334 week(s) ago
Expedia Group verified review
The property was extremely clean and professionally staffed. It was a wonderful value. We'll be back
Reema
10,0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
Very nice place and super hospitable staff! Would stay here again!
Pascal
10,0
/10
Reviewed 405 week(s) ago
Hotels.com verified review
Very nice, clean and confortable apartment in a nice neighborhood! 100% recommendable!
Verified traveler
6,0
/10
Reviewed 406 week(s) ago
Expedia Group verified review
It is the first time I stayed in an apart hotel. I normally prefer hotels, and sure I will stick to this.
This place is very strict with the check-in time, so even if you arrive an hour earlier, you will have to wait. It is located in a quiet neighbourhood. Walking distance to the closest metro in about 15 minutes.
The place is spacious and confortable although shower is tiny and the small kitchen a major dissapointment. They should know that if you book an apart hotel is because you would like to prepare your own meals sometimes. This kitchen was unusable: the water boiler (teapot) was rusted inside and pots and pans are in bad state (all wasted). Cooking meals in such condition is a health hazard.
Also, please be aware that there is a day care center beside it, so you will hear a lots of kids playing and crying during the day.
I'm sad to say that I will not stay here again. Staff was nice (although I had to look around for the cleaning lady to ask her for soap bars).
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Margaret
10,0
/10
Reviewed 438 week(s) ago
Hotels.com verified review
Heidelberg Haus is a gem tucked away in Providencia. Everyone was kind and friendly, breakfast was delicious and the accommodation was clean, bright, perfect! It is a in a neighborhood and has a welcoming, local vibe.
I highly recommend staying here if you visit Santiago.
Jamie
10,0
/10
Reviewed 582 week(s) ago
Hotels.com verified review
Very nice place. Staff was very pleasant and helpful. location was a short walk to the Subway and in a nice neighborhood.
Tom
8,0
/10
Reviewed 582 week(s) ago
Hotels.com verified review
The hotel is a nice space with a separate living room from the bedroom. The bathroom is very small but the kitchenette was nice. The hotel and rooms are in good condition and they offer a nice simple breakfast. It is on a quite street and about 10 minute walk to the Metro and restaurants.
Ricardo
8,0
/10
Reviewed 612 week(s) ago
Expedia Group verified review
Check in most hotels in Santiago is in the afternoon which can be a problem when you arrive like me at 9 AM at the hotel. Staff was very friendly and even offered me breakfast while promising to have the room ready by early afternoon
Al
10,0
/10
Reviewed 642 week(s) ago
Expedia Group verified review
Nearly new, modern apartments. I had a very small kitchen, living room, bedroom + small bathroom. Excellent location -- on a nice quiet street but close to many restaurants, parks
Tim
10,0
/10
Reviewed 654 week(s) ago
Hotels.com verified review
The Heidelberg is everything we needed and wanted. The rooms are charming if modern and minimalistic. Everything is clean and comfortable. The staff are very courteous and helpful. There's always somebody at the front desk. They serve breakfasts (breads, yogurt, fruit, coffee, etc.) every day. I'll stay here next time I'm in Santiago, no question.
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Richard
10,0
/10
Reviewed 659 week(s) ago
Expedia Group verified review
I am not kidding when I state this is the best kept secret in Santiago. The hotel (aparthotel) is located in one of the beautiful residential neighborhoods of the city, safe, close to cultural and commercial areas as well as transportation. The staff is extremely friendly and helpful and go out of their way to accommodate the guests--I noticed this not only in my case but with other clients.The rooms and public areas of the hotel have been appointed with taste. This is a unique place, not being part of any hotel chain but beign related to a renown academic institution, Heilderberg University, hence its name. I am returning to Santiago soon and this will be the place I will choose to stay again!
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Number of reviews per page
20
40
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