Hostal Hielo Sur

Others
7,2
/10
Pleasant
36 reviews

What Guests Say About Their Stay

Irma

10,0
/ 10
No estaban atentos a recibir pasajeros y nos quedamos fuera por mas de 30 minutos para poder ingresar. El resto bien. Pero podria mejorar ofreciendo agua caliente de libre disponibilidad por ejemplo para un té.
See translation

Sergio Antonio

10,0
/ 10
Foi muito bom, atrasamos a viagem 6 horas e mesmo assim o quarto errava disponível.
See translation
In the Area
See Map
Avenida Espana, 247, Punta Arenas, Provincia de Magallanes, Región de Magallanes y de la Antártica Chilena, Chile, 6212557

Main Facilities

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24-Hour Front Desk
WiFi
Near Maggiorino Borgatello Museum
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What's around Hostal Hielo Sur

Avenida Espana, 247, Punta Arenas, Provincia de Magallanes, Región de Magallanes y de la Antártica Chilena, Chile, 6212557
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Exterior Hostal Hielo Sur
Others 2 Hostal Hielo Sur

Discover More About Hostal Hielo Sur

General


Near Maggiorino Borgatello Museum

Location


With a stay at Hostal Hielo Sur in Punta Arenas, you'll be within a 10-minute walk of Maggiorino Borgatello Museum and Santuario Maria Auxiliadora. This hostal is 0.5 mi (0.9 km) from Punta Arenas Cemetery and 0.6 mi (0.9 km) from Cementerio Municipal.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Maggiorino Borgatello Museum - 0.5 km / 0.3 mi
Santuario Maria Auxiliadora - 0.5 km / 0.3 mi
Punta Arenas Cemetery - 0.8 km / 0.5 mi
Cementerio Municipal - 1 km / 0.6 mi
Monumento al Ovejero - 1.1 km / 0.7 mi
Museo Regional Braun-Menéndez - 1.3 km / 0.8 mi
Palacio Sara Braun - 1.3 km / 0.8 mi
Centro Cultural Braun Menendez - 1.4 km / 0.8 mi
Cerro la Cruz Viewpoint - 1.4 km / 0.8 mi
Museo Regional Magallanes - 1.4 km / 0.8 mi
Plaza Munoz Gamero - 1.4 km / 0.9 mi
Cathedral of Punta Arenas - 1.4 km / 0.9 mi
Museo Naval y Maritimo - 1.6 km / 1 mi
Costanera del Estrecho - 1.8 km / 1.1 mi
Port of Punta Arenas - 2.2 km / 1.4 mi

The nearest major airport is Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 19.8 km / 12.3 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hostal's room service (during limited hours). A complimentary continental breakfast is served daily.

Rooms


Stay in one of 12 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.

All facilities in Hostal Hielo Sur

Common Space Hostal Hielo Sur
Common Space
Exterior Hostal Hielo Sur
Exterior
Others Hostal Hielo Sur
Others
Restaurant Hostal Hielo Sur
Restaurant

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Breakfast
  • Continental breakfast

Public Facilities

  • Smoke-free area
  • Safety deposit box

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Hostal Hielo Sur

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hostal Hielo Sur
12
Another facilities in Hostal Hielo Sur
Newspaper in lobby, Luggage storage, 24-hour Receptionist, Breakfast, Continental breakfast

Frequently asked question in Hostal Hielo Sur

What are available facilities at Hostal Hielo Sur?
There are top facilites at Hostal Hielo Sur such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hostal Hielo Sur?
The standard check-in time at Hostal Hielo Sur is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hostal Hielo Sur provide breakfast?
Yes, Hostal Hielo Sur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hostal Hielo Sur?
Hostal Hielo Sur is a 3.0-star hotel.
How many rooms are available at Hostal Hielo Sur?
Hostal Hielo Sur has 12 rooms in total.
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More Reviews from Other Guests in Hostal Hielo Sur

7,2
Pleasant
From 36 reviews
Cleanliness

8,2

Room Comfort

7,0

Service and Facilites

7,6

Sort by
Most Relevant
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Traveler Reviews Hostal Hielo Sur

Number of reviews per page
20
40
Top reviews
Margot
2,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I paid the hotel but when I arrived at the hostal I paid again the rate. I dont know what happen! May you gave some number how I can talk? Thanks
Francis
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Very noisy, rooms extrememly small and old spring mattress inconfortable. Staff is good and breakfast decent
Verified traveler
2,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

This place is terrible. Tge front door is always locked with no way in if no one is at the front desk. We had to wait 15+ minutes multiple times. No one speak English. The rooms were filthy. Stained sheets. Hair on covers. The food was also horrible. Hard rock bread. Not allergy conscious.
Marnie
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Hostal Hielo Sur was a great place for a night! Breakfast was AMAZING. Would recommend sleeping with ear plugs but otherwise would stay again :)
Kevin
10,0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

My wife and I enjoyed our time in time lovely hostel😊
Russ
6,0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

Wouldn't recommend. Room was clean but bathroom had mildew. Cramped room and very tiny bathroom. On a main road, can hear every car go by even in the back room. Maybe take your chances on another property in this price range.
roque
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Very nice and clean! Breakfast included. We love it.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

Easy to store luggage for extra time. walking distance to town.
Mark
8,0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

For the price you really can't beat it. About 20 min drive from the airport and 15 min walk to city center. Quant and cozy spot.
Gaetan
icon-Leisure
Leisure
6,0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Good breakfast. Clean rooms.7500cl for laundry.The wifi doesn't reach room 5. Street a bit noisy
Verified traveler
8,0
/10
Reviewed 436 week(s) ago

Expedia Group verified review

Staff was very nice. They had a blow dryer in the bathroom which was awesome
Leticia
icon-with Partner
with Partner
2,0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Muy mala atención, nunca me dieron mi cambio y segun la chica de recepción no se quien cerro la tarifa a 60 dls.
jose
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Bien, en líneas fenerales
Rodolfo
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

Un hostal muy lindo, la habitación que me tocó tenía un tragaluz muuuy grande y no tenía forma de taparlo para evitar la entrada de luz y poder descansar bien, tenía mucha filtración del viento y por ende entro un poco de tierra
Irma
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

No estaban atentos a recibir pasajeros y nos quedamos fuera por mas de 30 minutos para poder ingresar. El resto bien. Pero podria mejorar ofreciendo agua caliente de libre disponibilidad por ejemplo para un té.
Sandra
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

De la limpieza nada que decir.... muy buena. Lo que falta es quizás tener en la habitación un mueble y en el baño también. La habitación no tenía dónde poner ciertas cosas, considerando que nosotros fuimos por 6 noches. El closet sólo tiene para colgar ropa, entonces falta una repisa o un mueble adicional. El otro problema que tuve fue que el día 31 consulté si había problemas con el horario de regreso y me indicaron que ninguno, pero al volver al hostal, eran las 3 de la mañana y costó mucho para que nos abrieran, sin mencionar que la persona que lo hizo, fue bien desagradable. Nosotros pasamos las 00 hrs. con familiares, por lo tanto por eso llegamos a esa hora. Me pareció mal, porque en la página dicen que están atendiendo 24/7. No fue la forma. La atención de los otros días, fabulosa.
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Benita
icon-with Partner
with Partner
10,0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

El equipo muy profesional y excelente servicio.
Sergio Antonio
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Foi muito bom, atrasamos a viagem 6 horas e mesmo assim o quarto errava disponível.
Laura
icon-with Friends
with Friends
8,0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Muy buen servicio y desayuno. La limpieza muy buena también. Un poco ruidosa la habitación cerca de la recepción por la mañana pero en general es recomendable
Verified traveler
icon-Family
Family
2,0
/10
Reviewed 433 week(s) ago

Hotels.com verified review

飯店業者承諾的收費竟然在我們旅行過兩天就又多收費用,email也不回覆,服務態度讓人難以忍受,讓我們的旅行非常掃興,不想吃虧的旅客千萬別在這裡住宿. The hotel staff promised the charge when we checked in, but after we leave the hotel several days later, they charge additionally to our credit card. There is no reply to our email, which makes people very frustrated and disappointed at this kind of service. We would never recommend people to use this hotel in their travel.
Read More
Number of reviews per page
20
40

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Others 4 Hostal Hielo Sur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7,2
Pleasant
From 36 reviews
Cleanliness

8,2

Room Comfort

7,0

Service and Facilites

7,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hostal Hielo Sur

Number of reviews per page
20
40
Top reviews
Margot
2,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I paid the hotel but when I arrived at the hostal I paid again the rate. I dont know what happen! May you gave some number how I can talk? Thanks
Francis
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Very noisy, rooms extrememly small and old spring mattress inconfortable. Staff is good and breakfast decent
Verified traveler
2,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

This place is terrible. Tge front door is always locked with no way in if no one is at the front desk. We had to wait 15+ minutes multiple times. No one speak English. The rooms were filthy. Stained sheets. Hair on covers. The food was also horrible. Hard rock bread. Not allergy conscious.
Marnie
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Hostal Hielo Sur was a great place for a night! Breakfast was AMAZING. Would recommend sleeping with ear plugs but otherwise would stay again :)
Kevin
10,0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

My wife and I enjoyed our time in time lovely hostel😊
Russ
6,0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

Wouldn't recommend. Room was clean but bathroom had mildew. Cramped room and very tiny bathroom. On a main road, can hear every car go by even in the back room. Maybe take your chances on another property in this price range.
roque
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Very nice and clean! Breakfast included. We love it.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

Easy to store luggage for extra time. walking distance to town.
Mark
8,0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

For the price you really can't beat it. About 20 min drive from the airport and 15 min walk to city center. Quant and cozy spot.
Gaetan
icon-Leisure
Leisure
6,0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Good breakfast. Clean rooms.7500cl for laundry.The wifi doesn't reach room 5. Street a bit noisy
Verified traveler
8,0
/10
Reviewed 436 week(s) ago

Expedia Group verified review

Staff was very nice. They had a blow dryer in the bathroom which was awesome
Leticia
icon-with Partner
with Partner
2,0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Muy mala atención, nunca me dieron mi cambio y segun la chica de recepción no se quien cerro la tarifa a 60 dls.
jose
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Bien, en líneas fenerales
Rodolfo
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

Un hostal muy lindo, la habitación que me tocó tenía un tragaluz muuuy grande y no tenía forma de taparlo para evitar la entrada de luz y poder descansar bien, tenía mucha filtración del viento y por ende entro un poco de tierra
Irma
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

No estaban atentos a recibir pasajeros y nos quedamos fuera por mas de 30 minutos para poder ingresar. El resto bien. Pero podria mejorar ofreciendo agua caliente de libre disponibilidad por ejemplo para un té.
Sandra
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

De la limpieza nada que decir.... muy buena. Lo que falta es quizás tener en la habitación un mueble y en el baño también. La habitación no tenía dónde poner ciertas cosas, considerando que nosotros fuimos por 6 noches. El closet sólo tiene para colgar ropa, entonces falta una repisa o un mueble adicional. El otro problema que tuve fue que el día 31 consulté si había problemas con el horario de regreso y me indicaron que ninguno, pero al volver al hostal, eran las 3 de la mañana y costó mucho para que nos abrieran, sin mencionar que la persona que lo hizo, fue bien desagradable. Nosotros pasamos las 00 hrs. con familiares, por lo tanto por eso llegamos a esa hora. Me pareció mal, porque en la página dicen que están atendiendo 24/7. No fue la forma. La atención de los otros días, fabulosa.
Read More
Benita
icon-with Partner
with Partner
10,0
/10
Reviewed 228 week(s) ago

Hotels.com verified review

El equipo muy profesional y excelente servicio.
Sergio Antonio
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Foi muito bom, atrasamos a viagem 6 horas e mesmo assim o quarto errava disponível.
Laura
icon-with Friends
with Friends
8,0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Muy buen servicio y desayuno. La limpieza muy buena también. Un poco ruidosa la habitación cerca de la recepción por la mañana pero en general es recomendable
Verified traveler
icon-Family
Family
2,0
/10
Reviewed 433 week(s) ago

Hotels.com verified review

飯店業者承諾的收費竟然在我們旅行過兩天就又多收費用,email也不回覆,服務態度讓人難以忍受,讓我們的旅行非常掃興,不想吃虧的旅客千萬別在這裡住宿. The hotel staff promised the charge when we checked in, but after we leave the hotel several days later, they charge additionally to our credit card. There is no reply to our email, which makes people very frustrated and disappointed at this kind of service. We would never recommend people to use this hotel in their travel.
Read More
Number of reviews per page
20
40