JW Marriott Hotel Chengdu

9,2
/10
Exceptional
234 reviews

What Guests Say About Their Stay

Stephen

10,0
/ 10
Great staff, property, and place to stay. Very central to the city and helpful team working there. I left an item in the room and they were able to hold it until I returned to pick it up. They go above and beyond

Cascade

10,0
/ 10
this hotel is well managed. Staff in executive lounge especially Caroline, Shirley are exceptional. they are professional and have gone beyond call of duty to help hotel guests. The manager in charge of meal menus on the 8th floor (forgot his name) is exceptional. he custom-made a menu that pairs with Chinese New Year's Eve festivity to make guests using the buffet on 28th floor feel special. JW Marriott in Chengdu down town location has been consistent in its quality, customer orientation and everything else. this is the only hotel I stay every time when I traveled to Chengdu. And i chatting with other guests, the same feeling is shared.

Stuart

10,0
/ 10
Check in was easy and the hotel housekeeping was excellent. Very convenient location and walkable to malls and pedestrian streets. Highly recommended
In the Area
See Map
No. 19 Dongyu Street, Jinjiang District, Jinjiang, Chengdu, Sichuan, China, 610020

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at JW Marriott Hotel Chengdu is a good choice when you are visiting Jinjiang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around JW Marriott Hotel Chengdu

No. 19 Dongyu Street, Jinjiang District, Jinjiang, Chengdu, Sichuan, China, 610020
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Lobby JW Marriott Hotel Chengdu
Lobby 2 JW Marriott Hotel Chengdu

Discover More About JW Marriott Hotel Chengdu

General


Near Chengdu IFS

Location


A stay at JW Marriott Hotel Chengdu places you in the heart of Chengdu, within a 5-minute drive of Taikoo Li Shopping Center and Tianfu Square. This luxury hotel is 1.3 mi (2.1 km) from Wenshu Monastery and 1.7 mi (2.7 km) from People's Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Taikoo Li Shopping Center - 1.3 km / 0.8 mi
Chengdu IFS - 1.4 km / 0.9 mi
Donghuamen Archaeological Site - 1.5 km / 0.9 mi
Tianfu Square - 1.7 km / 1.1 mi
Sichuan Museum of Science and Technology - 1.9 km / 1.2 mi
Sichuan Radio & TV Tower - 2 km / 1.2 mi
Wenshu Monastery - 2.1 km / 1.3 mi
Huangcheng Musque - 2.3 km / 1.4 mi
People's Park - 2.6 km / 1.6 mi
Wide and Narrow Alleys - 2.7 km / 1.7 mi
Kuan Alley - 2.7 km / 1.7 mi
Zhai Alley - 2.7 km / 1.7 mi
Sichuan University (Huaxi Campus) - 2.9 km / 1.8 mi
Jiuyan Bridge - 3.6 km / 2.2 mi
Yongling Mausoleum - 3.9 km / 2.4 mi

The preferred airport for JW Marriott Hotel Chengdu is Shuangliu Intl. Airport (CTU) - 19.3 km / 12 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Chengdu? This hotel has 19375 square feet (1800 square meters) of space consisting of a conference center and 8 meeting rooms. Free self parking is available onsite.

Dining


Enjoy Chinese cuisine at Man Ho, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 373 individually decorated guestrooms, featuring refrigerators and minibars. Your Select Comfort bed comes with down comforters. 48-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

All facilities in JW Marriott Hotel Chengdu

Bar, Cafe and Lounge JW Marriott Hotel Chengdu
Bar, Cafe and Lounge
Swimming Pool JW Marriott Hotel Chengdu
Swimming Pool
Entertainment Facility JW Marriott Hotel Chengdu
Entertainment Facility
Fitness Center JW Marriott Hotel Chengdu
Fitness Center
Functional Hall JW Marriott Hotel Chengdu
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • TV lounge
  • Spa
  • Health club
  • Fitness center
  • Shops
  • Sauna
  • Steam room

General

  • Rooftop terrace
  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Bus/truck parking
  • Limited parking

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking
  • Accessible path of travel

Family-friendly Facilities

  • Children pool

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in JW Marriott Hotel Chengdu

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay
  • Safety features at this property include a fire extinguisher and a deadbolt lock
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JW Marriott Hotel Chengdu
373
Number of floors in JW Marriott Hotel Chengdu
19
Another facilities in JW Marriott Hotel Chengdu
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in JW Marriott Hotel Chengdu

What are available facilities at JW Marriott Hotel Chengdu?
There are top facilites at JW Marriott Hotel Chengdu such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Hotel Chengdu?
The standard check-in time at JW Marriott Hotel Chengdu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does JW Marriott Hotel Chengdu provide breakfast?
Yes, JW Marriott Hotel Chengdu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JW Marriott Hotel Chengdu?
JW Marriott Hotel Chengdu is a 5.0-star hotel.
How many floors does JW Marriott Hotel Chengdu have?
JW Marriott Hotel Chengdu has 19 floors.
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More Reviews from Other Guests in JW Marriott Hotel Chengdu

9,2
Exceptional
From 233 reviews
Cleanliness

9,6

Room Comfort

9,4

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JW Marriott Hotel Chengdu

Number of reviews per page
20
40
Top reviews
Linlin
icon-
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel facilities are excellent and the location is prime. Unfortunately, the service was disappointing. Breakfast was added at check-in with my consent, but at no point was I informed that I would be charged regardless of whether I used it. At check-out, I was charged for a breakfast I did not consume. When I questioned this, the staff falsely insisted that I had used the breakfast, yet he was unable to provide any evidence when I asked for proof. He then offered to waive the charge, but that was not the point. I was not asking for a favour but objecting to being charged for something I never used. This kind of dishonest and unprofessional handling is unacceptable. The service level is inconsistent with the hotel’s otherwise high-quality facilities. To make matters worse, the room service food was also disappointing.
Read More
Ming Ling
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nil
Stephen
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff, property, and place to stay. Very central to the city and helpful team working there. I left an item in the room and they were able to hold it until I returned to pick it up. They go above and beyond
Cascade
icon-Family
Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

this hotel is well managed. Staff in executive lounge especially Caroline, Shirley are exceptional. they are professional and have gone beyond call of duty to help hotel guests. The manager in charge of meal menus on the 8th floor (forgot his name) is exceptional. he custom-made a menu that pairs with Chinese New Year's Eve festivity to make guests using the buffet on 28th floor feel special. JW Marriott in Chengdu down town location has been consistent in its quality, customer orientation and everything else. this is the only hotel I stay every time when I traveled to Chengdu. And i chatting with other guests, the same feeling is shared.
Read More
Stuart
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Check in was easy and the hotel housekeeping was excellent. Very convenient location and walkable to malls and pedestrian streets. Highly recommended
Yang
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good pool
Wing Keung
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room is very nice and the staffs are friendly
Alice
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Our three-night stay was met with exceptional accommodations and impeccable service. The breakfast and happy hour offerings provided a wide variety of delicious food choices.
Jose
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Clean and spacious room, helpful staff, great location
Karolyn
icon-Friends and Family Family
Friends and Family Family
4,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Not a great location, room needs renovation and executive lounge food and staff is quite limited .
Sun Yih
icon-
8,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Standard of service is inconsistent, from average to very good.
Andres
icon-Business
Business
10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Hotel in city center, delicious breakfast and great service
Raaji
icon-Leisure
Leisure
10,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Center of the city. All attractions close by. Lively! Much more than Times Square New York! Because of the Golden week holidays.
Cascade
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Well managed, great breakfast & the housekeeping on the executive floor (28th) is exceptional.
CHEE BENG
icon-Leisure
Leisure
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

excellent room
Lee
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great staff! Prepared a birthday cake for my wife!
Warwick
icon-Leisure
Leisure
10,0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Good
GIGI
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Great stay would def come back!!
Zhihai
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

JULIO
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The hotel enjoys a prime location in the heart of Chengdu, situated just 200 meters from the Tianfu Square metro station. Its central position places guests within walking distance of the city's key attractions, including vibrant commercial districts, historic quarters, and cultural landmarks, ensuring a seamless and enriching travel experience. One of the standout features of the hotel is its exceptional Executive Lounge. Guests can indulge in a refined afternoon tea experience, followed by a selection of high-quality early evening dining options, all while enjoying breathtaking panoramic views of the city skyline. The ambiance, service, and culinary offerings create an atmosphere of exclusivity and relaxation. The only notable drawback is the generally limited proficiency in English among the staff, which may present minor communication challenges for international guests. However, their hospitality and willingness to assist largely compensate for this aspect, ensuring a warm and welcoming stay.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 JW Marriott Hotel Chengdu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,2
Exceptional
From 233 reviews
Cleanliness

9,6

Room Comfort

9,4

Service and Facilites

9,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JW Marriott Hotel Chengdu

Number of reviews per page
20
40
Top reviews
Linlin
icon-
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel facilities are excellent and the location is prime. Unfortunately, the service was disappointing. Breakfast was added at check-in with my consent, but at no point was I informed that I would be charged regardless of whether I used it. At check-out, I was charged for a breakfast I did not consume. When I questioned this, the staff falsely insisted that I had used the breakfast, yet he was unable to provide any evidence when I asked for proof. He then offered to waive the charge, but that was not the point. I was not asking for a favour but objecting to being charged for something I never used. This kind of dishonest and unprofessional handling is unacceptable. The service level is inconsistent with the hotel’s otherwise high-quality facilities. To make matters worse, the room service food was also disappointing.
Read More
Ming Ling
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nil
Stephen
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff, property, and place to stay. Very central to the city and helpful team working there. I left an item in the room and they were able to hold it until I returned to pick it up. They go above and beyond
Cascade
icon-Family
Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

this hotel is well managed. Staff in executive lounge especially Caroline, Shirley are exceptional. they are professional and have gone beyond call of duty to help hotel guests. The manager in charge of meal menus on the 8th floor (forgot his name) is exceptional. he custom-made a menu that pairs with Chinese New Year's Eve festivity to make guests using the buffet on 28th floor feel special. JW Marriott in Chengdu down town location has been consistent in its quality, customer orientation and everything else. this is the only hotel I stay every time when I traveled to Chengdu. And i chatting with other guests, the same feeling is shared.
Read More
Stuart
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Check in was easy and the hotel housekeeping was excellent. Very convenient location and walkable to malls and pedestrian streets. Highly recommended
Yang
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good pool
Wing Keung
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room is very nice and the staffs are friendly
Alice
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Our three-night stay was met with exceptional accommodations and impeccable service. The breakfast and happy hour offerings provided a wide variety of delicious food choices.
Jose
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Clean and spacious room, helpful staff, great location
Karolyn
icon-Friends and Family Family
Friends and Family Family
4,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Not a great location, room needs renovation and executive lounge food and staff is quite limited .
Sun Yih
icon-
8,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Standard of service is inconsistent, from average to very good.
Andres
icon-Business
Business
10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Hotel in city center, delicious breakfast and great service
Raaji
icon-Leisure
Leisure
10,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Center of the city. All attractions close by. Lively! Much more than Times Square New York! Because of the Golden week holidays.
Cascade
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Well managed, great breakfast & the housekeeping on the executive floor (28th) is exceptional.
CHEE BENG
icon-Leisure
Leisure
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

excellent room
Lee
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great staff! Prepared a birthday cake for my wife!
Warwick
icon-Leisure
Leisure
10,0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Good
GIGI
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Great stay would def come back!!
Zhihai
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

JULIO
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The hotel enjoys a prime location in the heart of Chengdu, situated just 200 meters from the Tianfu Square metro station. Its central position places guests within walking distance of the city's key attractions, including vibrant commercial districts, historic quarters, and cultural landmarks, ensuring a seamless and enriching travel experience. One of the standout features of the hotel is its exceptional Executive Lounge. Guests can indulge in a refined afternoon tea experience, followed by a selection of high-quality early evening dining options, all while enjoying breathtaking panoramic views of the city skyline. The ambiance, service, and culinary offerings create an atmosphere of exclusivity and relaxation. The only notable drawback is the generally limited proficiency in English among the staff, which may present minor communication challenges for international guests. However, their hospitality and willingness to assist largely compensate for this aspect, ensuring a warm and welcoming stay.
Read More
Number of reviews per page
20
40