Holiday Inn QINGDAO CITY CENTRE by IHG, an IHG Hotel

The hotel is close to the subway station, the room is large, and the staff is friendly. Everything was good, but in the non-smoking hotel, other guests smoked in the rooms and hallways, which was very inconvenient. The hotel fully sympathized and considered. So we stayed well for the rest of the year and came back. Thank you for all staffs !!

Affordable stay at a 4-star hotel. But our rooms were too hot. When we pointed out that the room temperature felt like 28 degrees when we set it at 23 degrees, the response of the reception was "it is winter. heating is turned on during the winter. try turning off the heater or open the window." Sorry but heaters are supposed to automatically turn off once the room temperature exceeds the set temperature. And even when we turned off heating and opened the window, the room temperature still did not drop.

Central location, outstanding customer service, Katherine (Wenwen) went beyond to rectify a misunderstanding with house keeping, issue not only resolved in a timely manner, but also made sure it’s done to complete satisfaction. Will definitely stay here again.