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Hotel Puertas De Cartagena
Hotels
8,0
/10
Very Good
103 reviews
What Guests Say About Their Stay
Eric
10,0
/ 10
Great Location right in the middle of town. Staff was very helpful and supportive
Verified traveler
10,0
/ 10
Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.
Verified traveler
10,0
/ 10
Very nice set up great. Close to everything ..................,,,,,,,,,,,,,
In the Area
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Centro Calle Sargento Mayor Calle 38 6-5, Cartagena, Departamento de Bolívar, Colombia, 130001
Main Facilities
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24-Hour Front Desk
WiFi
Read More
Available Room Types in Hotel Puertas De Cartagena
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What's around Hotel Puertas De Cartagena
Centro Calle Sargento Mayor Calle 38 6-5, Cartagena, Departamento de Bolívar, Colombia, 130001
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Discover More About Hotel Puertas De Cartagena
Location
Hotel Puertas De Cartagena is located in area / city Cartagena.
About Hotel Puertas De Cartagena
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Puertas De Cartagena.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hotel Puertas De Cartagena is the right place to stay.
All facilities in Hotel Puertas De Cartagena
Others
Hotel Services
- Luggage storage
- Welcoming drinks
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
- Laundry service
- Tours
Public Facilities
- Others
- Smoke-free area
Food and Drinks
- Breakfast
Things to Do
- Garden
Transportation
- Shopping center shuttle (surcharge)
Connectivity
- Free WiFi
Shuttle Service
- Cruise shuttle (surcharge)
Accommodation Policy & General Information in Hotel Puertas De Cartagena
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Rollaway bed fee: COP 80000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 13:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 13:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Puertas De Cartagena | 12 |
Number of floors in Hotel Puertas De Cartagena | 2 |
Another facilities in Hotel Puertas De Cartagena | Luggage storage, Welcoming drinks, Multilingual staff, 24-hour Receptionist, Newspaper in lobby |
Frequently asked question in Hotel Puertas De Cartagena
What are available facilities at Hotel Puertas De Cartagena?
There are top facilites at Hotel Puertas De Cartagena such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Puertas De Cartagena?
The standard check-in time at Hotel Puertas De Cartagena is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00
Does Hotel Puertas De Cartagena provide breakfast?
Yes, Hotel Puertas De Cartagena provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Puertas De Cartagena?
Hotel Puertas De Cartagena is a 3.0-star hotel.
How many floors does Hotel Puertas De Cartagena have?
Hotel Puertas De Cartagena has 2 floors.
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More Reviews from Other Guests in Hotel Puertas De Cartagena
Overall Ratings & Reviews Hotel Puertas De Cartagena
Other sources (103)
8,0
Very Good
From 103 reviews
Cleanliness
8,6
Room Comfort
7,6
Location
9,2
Service and Facilites
8,4
Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Puertas De Cartagena
Number of reviews per page
20
40
Top reviews
Eric
Leisure
10,0
/10
Reviewed 299 week(s) ago
Expedia Group verified review
Great Location right in the middle of town. Staff was very helpful and supportive
Stephen
Leisure Family
4,0
/10
Reviewed 301 week(s) ago
Expedia Group verified review
Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP for a broken cup. The taxi from the airport costs 15,000 COP. Given the lack of integrity of staff, I suggest you look elsewhere.
shelley
8,0
/10
Reviewed 317 week(s) ago
Hotels.com verified review
Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.
Verified traveler
Business and Leisure
8,0
/10
Reviewed 323 week(s) ago
Expedia Group verified review
Very celan, confortable bed, Great location, the breakfast was good
Verified traveler
Leisure with Friends
10,0
/10
Reviewed 326 week(s) ago
Expedia Group verified review
Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.
Verified traveler
Leisure
4,0
/10
Reviewed 337 week(s) ago
Expedia Group verified review
Room with no window, had to have the lights on during the day, small bathroom, no closet, old furtinure,
Verified traveler
Friends and Family Family
8,0
/10
Reviewed 349 week(s) ago
Expedia Group verified review
Everything was fine. Nice staff good location..........
Verified traveler
8,0
/10
Reviewed 350 week(s) ago
Expedia Group verified review
This property has a good location in the walled city, though the property itself is a bit disappointing. The rooms are really small and difficult to navigate the room if more than a couple of days. I traveled as a Solo and found difficult time with room, and can imagine two persons would be a relationship test. Staff are very nice and cleanliness is OK
Read More
Rosa
10,0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
Excellent customer service for late night check in.
Dean
8,0
/10
Reviewed 365 week(s) ago
Expedia Group verified review
Great location inside the old city in a historic building. Very good breakfast. The desk staff always seemed to be in a bad mood and bothered by any inquiry. that was the only shortfall of an otherwise nice place to stay.
Verified traveler
8,0
/10
Reviewed 370 week(s) ago
Hotels.com verified review
This very old structure converted to a hotel is located walking distance to many old city attractions. We had to pay for our entire stay before given our room so I guess the day lady at the desk didn't feel the need to be friendly after that (not even a goodbye when we left).
Our small groundfloor room had a huge window (some may think as a plus but we kept curtain closed 24hr) overlooking the patio area where free breakfast is served. Breakfast choices are minimal but we enjoyed the daily fresh fruit & banana? bread. One night there was a long heavy downpour and raindrops came falling onto our pillows - we thought it was funny but some may not.
We've stayed at the Ritz & other top brand hotels but we're also tent campers. If you're a camper you'll do fine if you're a Ritz kind of person stay away.
Read More
Verified traveler
10,0
/10
Reviewed 386 week(s) ago
Expedia Group verified review
Very nice set up great. Close to everything ..................,,,,,,,,,,,,,
Luz
10,0
/10
Reviewed 389 week(s) ago
Expedia Group verified review
The shower is with mod
Pedro
10,0
/10
Reviewed 412 week(s) ago
Expedia Group verified review
My wife and I had a great experience. The hotel offers a great breakfast with fresh cut fruit, traditional home-made arepas and delicious Colombian coffee. The hotel is located half a block from a supermarket if you want to keep get some quick snack or even for a cheap dinner, it is very convenient. Also, it is located walking distance from many historic places such as churches. museums, nice restaurants, plazas, pubs, etc. Everything of the old city is walking distance. The bed is very comfortable and the hotel is also very quiet so you can rest well.
Read More
Verified traveler
6,0
/10
Reviewed 412 week(s) ago
Expedia Group verified review
The hotel was comfortable. They were very nice to let me check-in before the usual check-in time. The staff were friendly and accommodating. I just feel that it was a little too pricey for what I got.
Warren G
6,0
/10
Reviewed 482 week(s) ago
Hotels.com verified review
Simple, basic guesthouse in a great location in the walled city. Friendly staff speaks no English.
Room was clean but uncomfortable. WiFi worked great. Shower not so good. Room very small - not even a chair to sit in. Staff was very helpful when I lost key to the safe. Hotel is OK for the price.
Carol
10,0
/10
Reviewed 485 week(s) ago
Expedia Group verified review
We had 4 days here and really enjoyed it. The only difficulty was the lack of English but, after all, this is a Spanish-speaking country. Sign language and Google go a long way!
Michael
2,0
/10
Reviewed 513 week(s) ago
Expedia Group verified review
We were supposed to stay at this hotel in Centro. However they messed up the reservation and did not have our 2 rooms available. So they pawned us off to a sister hotel. A sister hotel on the outskrits of Getsamani. A sister hotel with a room right on the street. A sister hotel with a 24 hour marching band. I felt like I was a character in the movie Hostel. We also lost 2 hours of our final day in CTG due to the fiasco.
Read More
Verified traveler
8,0
/10
Reviewed 526 week(s) ago
Expedia Group verified review
a nice, clean customer friendly hotel located near shops, supermarket, restaurants and money exchange posibilities.
Ricardo
10,0
/10
Reviewed 532 week(s) ago
Expedia Group verified review
The hotel itself was beautiful,I really got the old Cartagena feel.The food was delicious.The only thing I would complain about is that some of the staff was a bit rude except the boy who took our bags to our rooms he was excellent.
Number of reviews per page
20
40
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Disclaimer
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Overall Ratings & Reviews Hotel Puertas De Cartagena
Other sources (103)
8,0
Very Good
From 103 reviews
Cleanliness
8,6
Room Comfort
7,6
Location
9,2
Service and Facilites
8,4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Puertas De Cartagena
Number of reviews per page
20
40
Top reviews
Eric
Leisure
10,0
/10
Reviewed 299 week(s) ago
Expedia Group verified review
Great Location right in the middle of town. Staff was very helpful and supportive
Stephen
Leisure Family
4,0
/10
Reviewed 301 week(s) ago
Expedia Group verified review
Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP for a broken cup. The taxi from the airport costs 15,000 COP. Given the lack of integrity of staff, I suggest you look elsewhere.
shelley
8,0
/10
Reviewed 317 week(s) ago
Hotels.com verified review
Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.
Verified traveler
Business and Leisure
8,0
/10
Reviewed 323 week(s) ago
Expedia Group verified review
Very celan, confortable bed, Great location, the breakfast was good
Verified traveler
Leisure with Friends
10,0
/10
Reviewed 326 week(s) ago
Expedia Group verified review
Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.
Verified traveler
Leisure
4,0
/10
Reviewed 337 week(s) ago
Expedia Group verified review
Room with no window, had to have the lights on during the day, small bathroom, no closet, old furtinure,
Verified traveler
Friends and Family Family
8,0
/10
Reviewed 349 week(s) ago
Expedia Group verified review
Everything was fine. Nice staff good location..........
Verified traveler
8,0
/10
Reviewed 350 week(s) ago
Expedia Group verified review
This property has a good location in the walled city, though the property itself is a bit disappointing. The rooms are really small and difficult to navigate the room if more than a couple of days. I traveled as a Solo and found difficult time with room, and can imagine two persons would be a relationship test. Staff are very nice and cleanliness is OK
Read More
Rosa
10,0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
Excellent customer service for late night check in.
Dean
8,0
/10
Reviewed 365 week(s) ago
Expedia Group verified review
Great location inside the old city in a historic building. Very good breakfast. The desk staff always seemed to be in a bad mood and bothered by any inquiry. that was the only shortfall of an otherwise nice place to stay.
Verified traveler
8,0
/10
Reviewed 370 week(s) ago
Hotels.com verified review
This very old structure converted to a hotel is located walking distance to many old city attractions. We had to pay for our entire stay before given our room so I guess the day lady at the desk didn't feel the need to be friendly after that (not even a goodbye when we left).
Our small groundfloor room had a huge window (some may think as a plus but we kept curtain closed 24hr) overlooking the patio area where free breakfast is served. Breakfast choices are minimal but we enjoyed the daily fresh fruit & banana? bread. One night there was a long heavy downpour and raindrops came falling onto our pillows - we thought it was funny but some may not.
We've stayed at the Ritz & other top brand hotels but we're also tent campers. If you're a camper you'll do fine if you're a Ritz kind of person stay away.
Read More
Verified traveler
10,0
/10
Reviewed 386 week(s) ago
Expedia Group verified review
Very nice set up great. Close to everything ..................,,,,,,,,,,,,,
Luz
10,0
/10
Reviewed 389 week(s) ago
Expedia Group verified review
The shower is with mod
Pedro
10,0
/10
Reviewed 412 week(s) ago
Expedia Group verified review
My wife and I had a great experience. The hotel offers a great breakfast with fresh cut fruit, traditional home-made arepas and delicious Colombian coffee. The hotel is located half a block from a supermarket if you want to keep get some quick snack or even for a cheap dinner, it is very convenient. Also, it is located walking distance from many historic places such as churches. museums, nice restaurants, plazas, pubs, etc. Everything of the old city is walking distance. The bed is very comfortable and the hotel is also very quiet so you can rest well.
Read More
Verified traveler
6,0
/10
Reviewed 412 week(s) ago
Expedia Group verified review
The hotel was comfortable. They were very nice to let me check-in before the usual check-in time. The staff were friendly and accommodating. I just feel that it was a little too pricey for what I got.
Warren G
6,0
/10
Reviewed 482 week(s) ago
Hotels.com verified review
Simple, basic guesthouse in a great location in the walled city. Friendly staff speaks no English.
Room was clean but uncomfortable. WiFi worked great. Shower not so good. Room very small - not even a chair to sit in. Staff was very helpful when I lost key to the safe. Hotel is OK for the price.
Carol
10,0
/10
Reviewed 485 week(s) ago
Expedia Group verified review
We had 4 days here and really enjoyed it. The only difficulty was the lack of English but, after all, this is a Spanish-speaking country. Sign language and Google go a long way!
Michael
2,0
/10
Reviewed 513 week(s) ago
Expedia Group verified review
We were supposed to stay at this hotel in Centro. However they messed up the reservation and did not have our 2 rooms available. So they pawned us off to a sister hotel. A sister hotel on the outskrits of Getsamani. A sister hotel with a room right on the street. A sister hotel with a 24 hour marching band. I felt like I was a character in the movie Hostel. We also lost 2 hours of our final day in CTG due to the fiasco.
Read More
Verified traveler
8,0
/10
Reviewed 526 week(s) ago
Expedia Group verified review
a nice, clean customer friendly hotel located near shops, supermarket, restaurants and money exchange posibilities.
Ricardo
10,0
/10
Reviewed 532 week(s) ago
Expedia Group verified review
The hotel itself was beautiful,I really got the old Cartagena feel.The food was delicious.The only thing I would complain about is that some of the staff was a bit rude except the boy who took our bags to our rooms he was excellent.
Number of reviews per page
20
40