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Sophia Hotel By OxoHotel
Hotels
9,4
/10
Exceptional
526 reviews
What Guests Say About Their Stay
Matthews
10,0
/ 10
We had an amazing stay at the Sophia hotel! We spent two nights here, and it was a very quiet area but still close and walkable to everything in El Centro. The rooms were spacious and well-maintained, and the rooftop pool bar was beautiful with a great view of the city. The best part was the service, everyone on the staff was so nice and accommodating, we couldn’t have asked for a better experience!
Jorge
10,0
/ 10
Excellent service, delicious breakfast and very attentive staff. Centrally located and within walking distance to anywhere you want to go in the old city.
mildred
10,0
/ 10
Hotel está muy céntrico! El servicio es excelente! La habitación es amplia y cuidadosamente limpia. Volveremos!
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In the Area
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Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, Departamento de Bolívar, Colombia, 130001
Main Facilities
Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Sophia Hotel By OxoHotel
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What's around Sophia Hotel By OxoHotel
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, Departamento de Bolívar, Colombia, 130001
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Discover More About Sophia Hotel By OxoHotel
Location
Sophia Hotel By OxoHotel is located in area / city Cartagena.
About Sophia Hotel By OxoHotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sophia Hotel By OxoHotel exclusively for you.
Sophia Hotel By OxoHotel is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Sophia Hotel By OxoHotel.
All facilities in Sophia Hotel By OxoHotel
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
General
- Reception hall
- Smoking area
- Rooftop terrace
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Romantic proposal packages
- Library
Business Facilities
- Meeting facilities
- Business center
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Sophia Hotel By OxoHotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
- Pet fee: COP 90000 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: COP 150000 (subject to availability)
- Late check-out fee: COP 150000 (subject to availability)
- Crib (infant bed) fee: COP 100000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sophia Hotel By OxoHotel | 15 |
Another facilities in Sophia Hotel By OxoHotel | Laundry service, Newspaper in lobby, Tours, Luggage storage, Express check-out |
Frequently asked question in Sophia Hotel By OxoHotel
What are available facilities at Sophia Hotel By OxoHotel?
There are top facilites at Sophia Hotel By OxoHotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sophia Hotel By OxoHotel?
The standard check-in time at Sophia Hotel By OxoHotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sophia Hotel By OxoHotel provide breakfast?
Yes, Sophia Hotel By OxoHotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sophia Hotel By OxoHotel?
Sophia Hotel By OxoHotel is a 4.0-star hotel.
How many rooms are available at Sophia Hotel By OxoHotel?
Sophia Hotel By OxoHotel has 15 rooms in total.
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More Reviews from Other Guests in Sophia Hotel By OxoHotel
Overall Ratings & Reviews Sophia Hotel By OxoHotel
Other sources (526)
9,4
Exceptional
From 526 reviews
Cleanliness
9,6
Room Comfort
9,4
Location
10,0
Service and Facilites
9,6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sophia Hotel By OxoHotel
Number of reviews per page
20
40
Top reviews
Aldin
Friends and Family
2,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel agreed in person at reception to cancel 3 nights, (even that ccl policy says no) after check in date they charged me and said hotel manager do not accept, how to understand it if reception Mr. Fabio agreed to cancel without charges?
Be aware of this hotel!
isaias
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing place amazing staff definitely stay there again
Jessica
Leisure with Children
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Mójele hotel con el mejor rooftop !!! Y mejor servicio al cliente
Matthews
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We had an amazing stay at the Sophia hotel! We spent two nights here, and it was a very quiet area but still close and walkable to everything in El Centro. The rooms were spacious and well-maintained, and the rooftop pool bar was beautiful with a great view of the city. The best part was the service, everyone on the staff was so nice and accommodating, we couldn’t have asked for a better experience!
Read More
James
Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Perfect location, great breakfast, and an awesome staff.
Jorge
Leisure with Friends
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Excellent service, delicious breakfast and very attentive staff. Centrally located and within walking distance to anywhere you want to go in the old city.
mildred
Leisure Family
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Hotel está muy céntrico! El servicio es excelente! La habitación es amplia y cuidadosamente limpia. Volveremos!
Carla
Leisure with Children
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We had a family stay at Sophia hotel. The hotel itself is has a boutique feel. It was clean and the staff were bery courteous and attended to the children very well.
Maria
Leisure Family
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The sheets on our bed were stained with blood and we were a group of six and another couple had the same issue . Our bed mattress was harder than a rock .. other than that the staff was incredible and the amenities
Sylvana
with Partner
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The location is perfect, the size of my room was amazing, the hotel staff was very polite, anything you need, the hotel staff is ready to help you. Breakfast is delicious. The people who work in the restaurant at breakfast time are pleasant and make you feel at home. I love the hotel and I will go back.
Carina
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Amazing and friendly staff. The room was so spacious and clean! They even helped us get reservations for dinner! The rooftop was such a cute vibe with city views. I would highly recommend!
Ana
Leisure Family
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
I cannot begin to tell you how much I loved this hotel!! Upon booking, they reached out to me with helpful information and offered transportation from the airport, the pick up went smoothly and was super convenient after a long flight. Staff was incredibly friendly and they truly went above and beyond with their attention to detail. Breakfast was AMAZING, the array of fruits and variety of food items was delicious. Room was spacious and clean, we had a wonderful view of the plaza outside. Bed was comfortable too. They had me at the rooftop poolside bar, the drinks were top notch and food options were great. It was the kind of vibe that made me want to stay there all day even with all the restaurant and bar options outside. Once again, I will mention how great the staff was - they really made my stay so enjoyable and I cannot wait to go back. Would one thousand percent recommend this hotel to anyone visiting Cartagena.
Read More
Hadit
Leisure with Friends
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Our experience was phenomenal at this hotel. The staff was incredibly nice & attentive; their attention to detail was the best! I was part of a group of 10 people celebrating my husband’s milestone birthday & they made sure we had anything we needed at all times. Our Hagia Sophia suite was incredibly clean and being next door to the pool and bar area was so convenient. I would absolutely recommend this hotel to anyone. What a great time here!
Read More
Fernando
Leisure Family
10,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great location.delicious food.room is so clean and smell good. Bed is so comfortable.room is big and enough space . Staff are so friendly and helpful. We definitely stay here again for next time.
Lori
Leisure with Partner
8,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
This property is beautiful, the staff helpful and courteous. My only complaint is that we booked the 4th floor room with terrace, which had only 2 chairs on it and no awning for shade, rendering it mostly useless. It does not look at all like the pictures on the site or Expedia's site. Other than that we would definitely stay here again. The pool area/rooftop bar is fantastic.
Read More
Daniel
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great location, comfortable room, nice rooftop area.
Randal
Leisure
10,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
A beautiful hotel in a wonderful location! The staff is incredibly friendly and always happy to help.
Samantha
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Our stay at the Sophia Hotel was amazing; the hotel itself is beautiful inside, but you can't top the view from the rooftop. Everyone at Sophia Hotel is very kind and welcoming. The staff made us feel special with joyful greetings every day, arranging taxis for us, and remembering our coffee orders and room number. The cooks are also incredible - the food at every meal was always fresh and delicious, and the complimentary breakfast is outstanding. This is the best hotel when staying in Cartagena, a luxury experience while still making you feel at home!
Read More
Jeffrey
Leisure Family
10,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Lovely hotel well located very close to all the major sites - all walkable. Cooked to order breakfast with huge fruit buffet was wonderful each morning! Staff very helpful - thanks Fabio - excellent restaurant recommendations and assistance. Had a spacious and quiet room on the third floor. We would definitely return!
Peter
10,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Sophia Hotel By OxoHotel
Other sources (526)
9,4
Exceptional
From 526 reviews
Cleanliness
9,6
Room Comfort
9,4
Location
10,0
Service and Facilites
9,6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sophia Hotel By OxoHotel
Number of reviews per page
20
40
Top reviews
Aldin
Friends and Family
2,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel agreed in person at reception to cancel 3 nights, (even that ccl policy says no) after check in date they charged me and said hotel manager do not accept, how to understand it if reception Mr. Fabio agreed to cancel without charges?
Be aware of this hotel!
isaias
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing place amazing staff definitely stay there again
Jessica
Leisure with Children
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Mójele hotel con el mejor rooftop !!! Y mejor servicio al cliente
Matthews
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We had an amazing stay at the Sophia hotel! We spent two nights here, and it was a very quiet area but still close and walkable to everything in El Centro. The rooms were spacious and well-maintained, and the rooftop pool bar was beautiful with a great view of the city. The best part was the service, everyone on the staff was so nice and accommodating, we couldn’t have asked for a better experience!
Read More
James
Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Perfect location, great breakfast, and an awesome staff.
Jorge
Leisure with Friends
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Excellent service, delicious breakfast and very attentive staff. Centrally located and within walking distance to anywhere you want to go in the old city.
mildred
Leisure Family
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Hotel está muy céntrico! El servicio es excelente! La habitación es amplia y cuidadosamente limpia. Volveremos!
Carla
Leisure with Children
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We had a family stay at Sophia hotel. The hotel itself is has a boutique feel. It was clean and the staff were bery courteous and attended to the children very well.
Maria
Leisure Family
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The sheets on our bed were stained with blood and we were a group of six and another couple had the same issue . Our bed mattress was harder than a rock .. other than that the staff was incredible and the amenities
Sylvana
with Partner
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The location is perfect, the size of my room was amazing, the hotel staff was very polite, anything you need, the hotel staff is ready to help you. Breakfast is delicious. The people who work in the restaurant at breakfast time are pleasant and make you feel at home. I love the hotel and I will go back.
Carina
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Amazing and friendly staff. The room was so spacious and clean! They even helped us get reservations for dinner! The rooftop was such a cute vibe with city views. I would highly recommend!
Ana
Leisure Family
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
I cannot begin to tell you how much I loved this hotel!! Upon booking, they reached out to me with helpful information and offered transportation from the airport, the pick up went smoothly and was super convenient after a long flight. Staff was incredibly friendly and they truly went above and beyond with their attention to detail. Breakfast was AMAZING, the array of fruits and variety of food items was delicious. Room was spacious and clean, we had a wonderful view of the plaza outside. Bed was comfortable too. They had me at the rooftop poolside bar, the drinks were top notch and food options were great. It was the kind of vibe that made me want to stay there all day even with all the restaurant and bar options outside. Once again, I will mention how great the staff was - they really made my stay so enjoyable and I cannot wait to go back. Would one thousand percent recommend this hotel to anyone visiting Cartagena.
Read More
Hadit
Leisure with Friends
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Our experience was phenomenal at this hotel. The staff was incredibly nice & attentive; their attention to detail was the best! I was part of a group of 10 people celebrating my husband’s milestone birthday & they made sure we had anything we needed at all times. Our Hagia Sophia suite was incredibly clean and being next door to the pool and bar area was so convenient. I would absolutely recommend this hotel to anyone. What a great time here!
Read More
Fernando
Leisure Family
10,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great location.delicious food.room is so clean and smell good. Bed is so comfortable.room is big and enough space . Staff are so friendly and helpful. We definitely stay here again for next time.
Lori
Leisure with Partner
8,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
This property is beautiful, the staff helpful and courteous. My only complaint is that we booked the 4th floor room with terrace, which had only 2 chairs on it and no awning for shade, rendering it mostly useless. It does not look at all like the pictures on the site or Expedia's site. Other than that we would definitely stay here again. The pool area/rooftop bar is fantastic.
Read More
Daniel
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great location, comfortable room, nice rooftop area.
Randal
Leisure
10,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
A beautiful hotel in a wonderful location! The staff is incredibly friendly and always happy to help.
Samantha
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Our stay at the Sophia Hotel was amazing; the hotel itself is beautiful inside, but you can't top the view from the rooftop. Everyone at Sophia Hotel is very kind and welcoming. The staff made us feel special with joyful greetings every day, arranging taxis for us, and remembering our coffee orders and room number. The cooks are also incredible - the food at every meal was always fresh and delicious, and the complimentary breakfast is outstanding. This is the best hotel when staying in Cartagena, a luxury experience while still making you feel at home!
Read More
Jeffrey
Leisure Family
10,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Lovely hotel well located very close to all the major sites - all walkable. Cooked to order breakfast with huge fruit buffet was wonderful each morning! Staff very helpful - thanks Fabio - excellent restaurant recommendations and assistance. Had a spacious and quiet room on the third floor. We would definitely return!
Peter
10,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
.
Number of reviews per page
20
40