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Hotel Santa Maria Inn
Hotels
7,6
/10
Pleasant
122 reviews
What Guests Say About Their Stay
Ashley
10,0
/ 10
I only stayed here one night but it was a great experience. I had to check in very late due to my flight. The staff was very attentive to me and always kept in touch with me while I was in my way for my check in. It seems like a wonderful family business and I can tell they truly care about their hotel. I was so grateful for the beautiful view when I had breakfast. The breakfast was there waiting for me at the time I requested! They even reminded me. I could tell it was homemade authentic food. Thank you so much for making me feel right at home since this was my very first time coming to Costa Rica. I cannot wait to return!!
Lauren
10,0
/ 10
This hotel is in a nice neighborhood in the foothills above the airport. Very tranquil setting with a garden and parking.very secure . The host makes sure your stay is comfortable.
sabrina
10,0
/ 10
Wonderful friendly employees. Breakfast was amazing. Great place to stay by the airport
In the Area
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Rio Segundo, 800m NE of Pacific Gas Stn, Five minutes from SJO Intl Airport, San Joquín de Flores, San Joaquín, Flores, Costa Rica, 100-1039
Main Facilities
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WiFi
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Available Room Types in Hotel Santa Maria Inn
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What's around Hotel Santa Maria Inn
Rio Segundo, 800m NE of Pacific Gas Stn, Five minutes from SJO Intl Airport, San Joquín de Flores, San Joaquín, Flores, Costa Rica, 100-1039
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Discover More About Hotel Santa Maria Inn
Location
Hotel Santa Maria Inn is located in area / city San Joaquín de Flores.
About Hotel Santa Maria Inn
Hotel Santa Maria Inn is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Hotel Santa Maria Inn
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Multilingual staff
- Front desk
- Concierge
General
- Parking (surcharge)
- Parking
- Smoking area
- Terrace
Public Facilities
- Others
- Safety deposit box
Things to Do
- Garden
Transportation
- Airport transfer
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel Santa Maria Inn
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Extended parking fee: CRC 10 per night
- Pet fee: CRC 10000 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk is open daily from 2:00 PM - 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Check-in/Check-out Time
Check-in:
14:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 14:00 - 22:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Santa Maria Inn | 8 |
Number of floors in Hotel Santa Maria Inn | 2 |
Another facilities in Hotel Santa Maria Inn | Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff |
Frequently asked question in Hotel Santa Maria Inn
What are available facilities at Hotel Santa Maria Inn?
There are top facilites at Hotel Santa Maria Inn such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santa Maria Inn?
The standard check-in time at Hotel Santa Maria Inn is starting from 14:00 - 22:00 while the latest check-out time is at Before 12:00
Does Hotel Santa Maria Inn provide breakfast?
Yes, Hotel Santa Maria Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santa Maria Inn?
Hotel Santa Maria Inn is a 2.5-star hotel.
How many floors does Hotel Santa Maria Inn have?
Hotel Santa Maria Inn has 2 floors.
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More Reviews from Other Guests in Hotel Santa Maria Inn
Overall Ratings & Reviews Hotel Santa Maria Inn
Other sources (122)
7,6
Pleasant
From 122 reviews
Cleanliness
8,0
Room Comfort
7,6
Location
8,4
Service and Facilites
8,2
Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Santa Maria Inn
Number of reviews per page
20
40
Top reviews
Ashley
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I only stayed here one night but it was a great experience. I had to check in very late due to my flight. The staff was very attentive to me and always kept in touch with me while I was in my way for my check in. It seems like a wonderful family business and I can tell they truly care about their hotel. I was so grateful for the beautiful view when I had breakfast. The breakfast was there waiting for me at the time I requested! They even reminded me. I could tell it was homemade authentic food. Thank you so much for making me feel right at home since this was my very first time coming to Costa Rica. I cannot wait to return!!
Read More
Makena
2,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Period blood in my dirty bed upon arrival. Full of bugs. And straight up a weird place.
Raymond
Leisure Family
4,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Arriving after midnight I made reservations after viewing one of the advantages was airport shuttle. They did NOT provide this service arrived in an Uber and call the telephone numbers on the front gate, bang on the door no response finally the Uber driver called and someone came and o oh en the door. Only to reply we have NO Iingormation from Expedia. Disappointed, reserved three days but left after just two NO refund. We lost an night but still paid for it. It was worth it as we left happier. Just two steps and that’s being generous
Read More
Philip
Leisure
8,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Good value, staff was really friendly and nice, place was a little tired but suited our quick night
Deborah
Leisure
8,0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Christina the manager, was very pleasant and helpful
She made a nice breakfast for me and was a kind and gentle person
Indra Prasad
Business
10,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Safe and quite place. Service was wonderful!
Ravi
6,0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Felt like entering jail as seen from street, with high gated fence, electrified barbed wires, several video cameras.
room was clean with many beds for all of us. Good for the price.
Robert
4,0
/10
Reviewed 89 week(s) ago
Hotels.com verified review
They don’t offer airport shuttle service, this needs to be removed from their page stating they do. This definitely is not the place to go if your looking for comfort. I woke up covered in bedbugs bites..I would not stay here again.
Lorna
6,0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
No airport shuttle, air conditioner didn’t work, no hot water in sink in our first room. Stayed on our way through and again coming back home. Not safe area to walk to restaurants but was able to use Uber eats and Uber to the airport and bus station. Close to airport so that was good. Hotel owner was a great help and very friendly.
Read More
Andrea
Leisure with Friends
2,0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Pro: close to airport. Con: everything else. Also, place has bugs. Not sure what type but we all woke up with bug bites everywhere. Would not stay here again.
Lauren
Leisure with Partner
10,0
/10
Reviewed 138 week(s) ago
Expedia Group verified review
This hotel is in a nice neighborhood in the foothills above the airport. Very tranquil setting with a garden and parking.very secure . The host makes sure your stay is comfortable.
SHERRI
Leisure with Partner
8,0
/10
Reviewed 144 week(s) ago
Expedia Group verified review
This was a very basic Tico Inn. Our flight arrived late and after picking up our rental car we were less than two miles from Santa Maria. We had both emailed to prepare staff for late arrival and then called upon landing. We arrived and staff opened the gate within 5 minutes of ringing their bell. Staff was very friendly and helpful. Breakfast was good including fruit plate, eggs, sausage and toast served on an outdoor patio/garden with hummingbirds feeding on the pretty foliage. As I initially said, it is basic, but for the price, it was a safe convenient place to stay.
Read More
Elvin
Business and Leisure Family
10,0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
God place to rest
Cecile
Leisure
2,0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
The shower knobs were hard to turn. At least the water was hot.
They advertise free cont. bfst but there was nothing not even any coffee made; I had to make my own coffee and this area was dirty. People had eaten pizza the night before and just left the empty box there.
I had told the guy that checked me in the night before that I would need an airport shuttle which they advertise as free. He acted stunned like no one ever asks for it but he didn't say it could not be done.
I was in the lobby at 9:30am and there was no one at the desk. Finally a woman wanders in that works there and I tell her I've booked the shuttle. She knew nothing about it. The guy didn't tell her. Thank goodness she was able to find someone who took me.
The customer service here is horrible. The staff just doesn't care😟
Read More
Lindsay
Leisure Family
8,0
/10
Reviewed 166 week(s) ago
Expedia Group verified review
The hotel was lovely, though we were there for a quick sleep before an early morning flight. Expedia dropped the ball for the third time in our Costa Rica experience and didn't actually book our reservation. Luckily the hotel let us in the closed gate and found a room for us. It is off the beaten path and we had a little bit of a struggle finding it. We found a tourist bus parked and asked for help; he escorted us.
The staff was wonderful and helpful.
Read More
Selim
Business
2,0
/10
Reviewed 183 week(s) ago
Expedia Group verified review
I had to wait nearly 10 minutes in the street to be let in, then was told that there was no shuttle to the airport and I would have to pay for a taxi, then I found a cockroach in the hallway, a variety of insects in the room, and to cap it all, a bed without pillows.
James
Leisure
8,0
/10
Reviewed 198 week(s) ago
Expedia Group verified review
My room had a number of issues that were not individually horrible but they added up! The staff was extremely nice and seemed to care for my well being. That is always nice! Super close to the aiport and my room was economical.
Craig
Leisure with Partner
4,0
/10
Reviewed 199 week(s) ago
Expedia Group verified review
We waited 40 minutes for someone to let us in the gate. There were holes in the door, windows with no glass, toilet dirty. One good thing-- breakfast was good!
Verified traveler
Leisure with Friends
8,0
/10
Reviewed 245 week(s) ago
Expedia Group verified review
The lady was nice and helpful. It was in a residential area so it was a weird location. The key was hard to get into the room. You have to knock in order to get into the yard so that was not a good look for me. Overall it was a decent stay for the price. Not expensive so You cant expect anything spectacular.
Patricia
8,0
/10
Reviewed 246 week(s) ago
Hotels.com verified review
A little remote if you haven’t got a car. No shops or restaurants on road. No English spoken, trying to confirm the free taxi to the airport 24 hrs before arrival proved a problem.
Number of reviews per page
20
40
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Overall Ratings & Reviews Hotel Santa Maria Inn
Other sources (122)
7,6
Pleasant
From 122 reviews
Cleanliness
8,0
Room Comfort
7,6
Location
8,4
Service and Facilites
8,2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Santa Maria Inn
Number of reviews per page
20
40
Top reviews
Ashley
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I only stayed here one night but it was a great experience. I had to check in very late due to my flight. The staff was very attentive to me and always kept in touch with me while I was in my way for my check in. It seems like a wonderful family business and I can tell they truly care about their hotel. I was so grateful for the beautiful view when I had breakfast. The breakfast was there waiting for me at the time I requested! They even reminded me. I could tell it was homemade authentic food. Thank you so much for making me feel right at home since this was my very first time coming to Costa Rica. I cannot wait to return!!
Read More
Makena
2,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Period blood in my dirty bed upon arrival. Full of bugs. And straight up a weird place.
Raymond
Leisure Family
4,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Arriving after midnight I made reservations after viewing one of the advantages was airport shuttle. They did NOT provide this service arrived in an Uber and call the telephone numbers on the front gate, bang on the door no response finally the Uber driver called and someone came and o oh en the door. Only to reply we have NO Iingormation from Expedia. Disappointed, reserved three days but left after just two NO refund. We lost an night but still paid for it. It was worth it as we left happier. Just two steps and that’s being generous
Read More
Philip
Leisure
8,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Good value, staff was really friendly and nice, place was a little tired but suited our quick night
Deborah
Leisure
8,0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Christina the manager, was very pleasant and helpful
She made a nice breakfast for me and was a kind and gentle person
Indra Prasad
Business
10,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Safe and quite place. Service was wonderful!
Ravi
6,0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Felt like entering jail as seen from street, with high gated fence, electrified barbed wires, several video cameras.
room was clean with many beds for all of us. Good for the price.
Robert
4,0
/10
Reviewed 89 week(s) ago
Hotels.com verified review
They don’t offer airport shuttle service, this needs to be removed from their page stating they do. This definitely is not the place to go if your looking for comfort. I woke up covered in bedbugs bites..I would not stay here again.
Lorna
6,0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
No airport shuttle, air conditioner didn’t work, no hot water in sink in our first room. Stayed on our way through and again coming back home. Not safe area to walk to restaurants but was able to use Uber eats and Uber to the airport and bus station. Close to airport so that was good. Hotel owner was a great help and very friendly.
Read More
Andrea
Leisure with Friends
2,0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Pro: close to airport. Con: everything else. Also, place has bugs. Not sure what type but we all woke up with bug bites everywhere. Would not stay here again.
Lauren
Leisure with Partner
10,0
/10
Reviewed 138 week(s) ago
Expedia Group verified review
This hotel is in a nice neighborhood in the foothills above the airport. Very tranquil setting with a garden and parking.very secure . The host makes sure your stay is comfortable.
SHERRI
Leisure with Partner
8,0
/10
Reviewed 144 week(s) ago
Expedia Group verified review
This was a very basic Tico Inn. Our flight arrived late and after picking up our rental car we were less than two miles from Santa Maria. We had both emailed to prepare staff for late arrival and then called upon landing. We arrived and staff opened the gate within 5 minutes of ringing their bell. Staff was very friendly and helpful. Breakfast was good including fruit plate, eggs, sausage and toast served on an outdoor patio/garden with hummingbirds feeding on the pretty foliage. As I initially said, it is basic, but for the price, it was a safe convenient place to stay.
Read More
Elvin
Business and Leisure Family
10,0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
God place to rest
Cecile
Leisure
2,0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
The shower knobs were hard to turn. At least the water was hot.
They advertise free cont. bfst but there was nothing not even any coffee made; I had to make my own coffee and this area was dirty. People had eaten pizza the night before and just left the empty box there.
I had told the guy that checked me in the night before that I would need an airport shuttle which they advertise as free. He acted stunned like no one ever asks for it but he didn't say it could not be done.
I was in the lobby at 9:30am and there was no one at the desk. Finally a woman wanders in that works there and I tell her I've booked the shuttle. She knew nothing about it. The guy didn't tell her. Thank goodness she was able to find someone who took me.
The customer service here is horrible. The staff just doesn't care😟
Read More
Lindsay
Leisure Family
8,0
/10
Reviewed 166 week(s) ago
Expedia Group verified review
The hotel was lovely, though we were there for a quick sleep before an early morning flight. Expedia dropped the ball for the third time in our Costa Rica experience and didn't actually book our reservation. Luckily the hotel let us in the closed gate and found a room for us. It is off the beaten path and we had a little bit of a struggle finding it. We found a tourist bus parked and asked for help; he escorted us.
The staff was wonderful and helpful.
Read More
Selim
Business
2,0
/10
Reviewed 183 week(s) ago
Expedia Group verified review
I had to wait nearly 10 minutes in the street to be let in, then was told that there was no shuttle to the airport and I would have to pay for a taxi, then I found a cockroach in the hallway, a variety of insects in the room, and to cap it all, a bed without pillows.
James
Leisure
8,0
/10
Reviewed 198 week(s) ago
Expedia Group verified review
My room had a number of issues that were not individually horrible but they added up! The staff was extremely nice and seemed to care for my well being. That is always nice! Super close to the aiport and my room was economical.
Craig
Leisure with Partner
4,0
/10
Reviewed 199 week(s) ago
Expedia Group verified review
We waited 40 minutes for someone to let us in the gate. There were holes in the door, windows with no glass, toilet dirty. One good thing-- breakfast was good!
Verified traveler
Leisure with Friends
8,0
/10
Reviewed 245 week(s) ago
Expedia Group verified review
The lady was nice and helpful. It was in a residential area so it was a weird location. The key was hard to get into the room. You have to knock in order to get into the yard so that was not a good look for me. Overall it was a decent stay for the price. Not expensive so You cant expect anything spectacular.
Patricia
8,0
/10
Reviewed 246 week(s) ago
Hotels.com verified review
A little remote if you haven’t got a car. No shops or restaurants on road. No English spoken, trying to confirm the free taxi to the airport 24 hrs before arrival proved a problem.
Number of reviews per page
20
40