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Sheraton San Jose Hotel, Costa Rica
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Sheraton San Jose Hotel, Costa Rica
Hotels
9,2
/10
Exceptional
930 reviews
What Guests Say About Their Stay
KC
10,0
/ 10
This is a great place to stay. Theres a casino right there on property and a mall a block away. Airport is about 20 minutes away.
Herbert
10,0
/ 10
My only complaint would be the water in the room sinks never got hot..
Havent had a cold shave since the Military.
The shower had plenty of hot water no issues, just the room.
Otherwise everything else was great!
Erica
10,0
/ 10
I was in San Jose for business and a little pleasure. The Sheraton is a beautiful property; the staff was very pleasant, the property was immaculate, and the food options were very good AND there is a great mall in walking distance. I highly recommend it.
In the Area
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Route 27, 350 Metros West of Multiplaza Mall, San Rafael, Cantón de Escazú, Provincia de San José, Costa Rica, 10203
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Sheraton San Jose Hotel, Costa Rica
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What's around Sheraton San Jose Hotel, Costa Rica
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Route 27, 350 Metros West of Multiplaza Mall, San Rafael, Cantón de Escazú, Provincia de San José, Costa Rica, 10203
Discover More About Sheraton San Jose Hotel, Costa Rica
Location
Sheraton San Jose Hotel, Costa Rica is located in area / city San Rafael.
About Sheraton San Jose Hotel, Costa Rica
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sheraton San Jose Hotel, Costa Rica exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Sheraton San Jose Hotel, Costa Rica.
All facilities in Sheraton San Jose Hotel, Costa Rica
Others
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Coffee/tea in lobby
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference center
- Business center
- Conference room
- Meeting rooms
- Conference rooms
- Computer station
Things to Do
- Outdoor pool
- Garden
- Casino
- Steam room
- Pool sun loungers
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Transportation
- Shopping center shuttle (surcharge)
- Area shuttle with surcharge
- Access to bus station (surcharge)
General
- Banquet
- Terrace
- Parking
Sports and Recreations
- Fitness center
- Billiard
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Sheraton San Jose Hotel, Costa Rica
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CRC 16500 per person
- Airport shuttle fee: CRC 27000 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: CRC 27000 (one-way)
- Pet fee: CRC 11750 per pet, per night plus CRC 11750 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 05:30 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sheraton San Jose Hotel, Costa Rica | 170 |
Number of floors in Sheraton San Jose Hotel, Costa Rica | 8 |
Another facilities in Sheraton San Jose Hotel, Costa Rica | Tours, Multilingual staff, Laundry service, Express check-in, Wedding service |
Frequently asked question in Sheraton San Jose Hotel, Costa Rica
What are available facilities at Sheraton San Jose Hotel, Costa Rica?
There are top facilites at Sheraton San Jose Hotel, Costa Rica such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton San Jose Hotel, Costa Rica?
The standard check-in time at Sheraton San Jose Hotel, Costa Rica is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00
Does Sheraton San Jose Hotel, Costa Rica provide breakfast?
Yes, Sheraton San Jose Hotel, Costa Rica provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sheraton San Jose Hotel, Costa Rica
Other sources (930)
9,2
Exceptional
From 930 reviews
Cleanliness
9,4
Room Comfort
9,4
Service and Facilites
9,2
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Traveler Reviews Sheraton San Jose Hotel, Costa Rica
Number of reviews per page
20
40
Top reviews
KC
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This is a great place to stay. Theres a casino right there on property and a mall a block away. Airport is about 20 minutes away.
Ryan
Leisure Family
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is pretty average. Lobby is nice, there is buffet breakfast everyday as well as a la carte, an attached casino, and a gift shop. The staff are very nice but the hotel is far from a lot of excursions. It was my first time in Costa Rica and I thought I did enough research but apparently not. Try to book your own excursions because the hotel concierge does not know much and it was very expensive booking through them. My advise would be to stay closer to the mountains as almost everything is there. But, there is a wildlife refugee less than ten minutes away from the hotel by Uber and I definitely recommend visiting an Indian restaurant named Taj Mahal, which is also in close proximity to the hotel, that is a must try. Definitely take sweaters and long pants in your traveling backpack because the climate varies in different areas and the temperature drops at night in San Jose.
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Herbert
Leisure
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
My only complaint would be the water in the room sinks never got hot..
Havent had a cold shave since the Military.
The shower had plenty of hot water no issues, just the room.
Otherwise everything else was great!
Erica
Business and Leisure
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I was in San Jose for business and a little pleasure. The Sheraton is a beautiful property; the staff was very pleasant, the property was immaculate, and the food options were very good AND there is a great mall in walking distance. I highly recommend it.
Zygmunt
4,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Terrible checkin and checkout experience. Used to be better.
Luis
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Untrained staff
Christine
Leisure with Friends
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The cleanliness and staff were excellent. They were p a tiwnt and helpful.
Leon
8,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Our stay was excellent. Our assistant Alex Bell an was very helpful. He gave us ideas for places to visit, times to commute to the destinations and general advise about renting a car vs using Uber for visits to distant locations. Alex was very personable, polite, kindly, considerate and helpful.
Judy
Leisure with Friends
6,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Check in was slow.
Alan
Leisure
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
All was great...
Eduardo
8,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Well located place in a convenient location.
However, the floors where rooms are located have a week odor, which is strange for a Marriott property.
William
Leisure
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great hotel
Jon
Leisure with Friends
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Would stay there again. Great location. Great staff.
Luis
4,0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Fronts desk personnel lack customer service. Two days at different times i tried calling front desk, room service and or anyone at all . No one answers goes to voicemail. Had to go in person to order room service at front desk. Next day same issue.
Buffet is over priced for what they offer at $49.00 Usd. Heavy set front desk girl morning shift curly hair is rude
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Djorn
Leisure with Partner
8,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It’s important that someone at your front desk speaks English at all times. A guest like myself should not be frustrated because there was no one at the desk who speaks English when I call. Need to work on that!
Fernando
Business
10,0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Helpful staff and amazing amenities
Nathan
Leisure with Partner
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
This Sheraton Is always fantastic. Friendly staff and nice rooms.
Omar
Leisure with Friends
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Room was very nice and clean, comfortable bed very quiet, breakfast was delicious many options including local food, very friendly staff, very respectful and helpful.
Nicole
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I started my Adventure here, after a long flight. The staff are so helpful & kind. I will be back!!
sajid
10,0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Amazing!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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