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Hotel Laguna
Hotels
6,8
/10
Pleasant
457 reviews
What Guests Say About Their Stay
Jose
10,0
/ 10
The bedroom was ok, but the hot water took almost 20 minutes to get hot. The floor towel wes wet. I called reception to change it … but no one came.
Julieta
10,0
/ 10
The cleanliness isn’t the best it was ok for only one night.
Would’ve liked to be informed beforehand that there would be an extra fee for the parking lot.
Overall good!!
Sudipta
10,0
/ 10
We had a great stay at Laguna. This hotel is underrated. We had booked the suite during the New Year week, and loved the staff and amenities. Keep up the great work Laguna team
In the Area
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Kranjceviceva 29, Grad Zagreb, Croatia, 10000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel Laguna
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Per room per night (excl. taxes & fees)
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What's around Hotel Laguna
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Kranjceviceva 29, Grad Zagreb, Croatia, 10000
Discover More About Hotel Laguna
Location
Staying at Hotel Laguna is a good choice when you are visiting City of Zagreb.
About Hotel Laguna
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Laguna.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Laguna exclusively for you.
With all facilities offered, Hotel Laguna is the right place to stay.
All facilities in Hotel Laguna
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
General
- Parking
- Banquet
- Parking (surcharge)
- Terrace
Business Facilities
- Meeting rooms
- Conference room
- Business center
- Conference rooms
Nearby Facilities
- Hair salon
- ATM/Banking
Food and Drinks
- Snack bar
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Laguna
Important Note
- Uncovered self parking fee: EUR 7 per day
- Pet fee: EUR 20 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Hosted evening meal: EUR 21
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Available rooms at Hotel Laguna | 166 |
Number of floors in Hotel Laguna | 5 |
Another facilities in Hotel Laguna | Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service |
Frequently asked question in Hotel Laguna
What are available facilities at Hotel Laguna?
There are top facilites at Hotel Laguna such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Laguna?
The standard check-in time at Hotel Laguna is starting from From 14:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in Hotel Laguna
Other sources (457)
6,8
Pleasant
From 457 reviews
Cleanliness
7,2
Room Comfort
6,6
Location
7,4
Service and Facilites
7,2
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Traveler Reviews Hotel Laguna
Number of reviews per page
20
40
Top reviews
Jennifer
Leisure
4,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Walls & floors have no soundproofing or padding so it was very loud, w/people coming & going at all hours. The tub/shower was very high & narrow
Andrew
8,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Great price,
Graham
Friends and Family
2,0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
This hotel is in a terrible state. The entrance was unlit passage carpet stained. The rooms had chipped walls bathroom was mouldy and luke warm water for showering
The beds required us to make them with heavy stained blankets
Breakfast was poorlycatered and presented
Hotels.com should stop listing this accommodation
Jose
10,0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
The bedroom was ok, but the hot water took almost 20 minutes to get hot. The floor towel wes wet. I called reception to change it … but no one came.
Joseph
10,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
I will stay there again when I return to Zagreb.
Maria
10,0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
N/a
Carolina
Leisure with Partner
2,0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Terrible experience, it’s a pricey horrible hotel. The rooms are in terrible condition, there is no AC and there excuse is that it’s set in 24’C for the whole hotel for environmental reasons (but all the rooms have the fan on all day). The water is also not heated, carpets are disgusting, the breakfast was not only terrifying but also a health hazard. DO NOT GO FOR ANY REASON!!!!
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Julieta
Leisure Family
10,0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
The cleanliness isn’t the best it was ok for only one night.
Would’ve liked to be informed beforehand that there would be an extra fee for the parking lot.
Overall good!!
Slawomir
Leisure Family
2,0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Everything is old and not taken care of. AC did not work. Front desk completely unresponsive to any complaints. Refused to change the room claiming "28 degrees is perfectly fine".
Sefket
Business and Leisure
8,0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Clean but very outdated like travel back to seventies. Excellent location.
Verified traveler
Friends and Family
4,0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
I booked this hotel because it said that it had free parking and air conditioning. It had parking however there was no air conditioning. We turned on the machine and you had to literally be right on top of it to feel a little air. Nowhere near enough to cool a room. It was difficult to sleep in that heat. Also there was mold in the bathtub and the shower head was broken. This place needs a major renovation.
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Maria
10,0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Perfect for our stay. Good location, close to the center of Zagreb.
Maciej
Leisure Family
2,0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
old hotel should be closed they dont't follow codes amd standards
Richard
6,0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Are you sure the hotel is top of the range in the 1960s or 70s when it was built. However, it has not been updated since.
Mahmoud
Business
8,0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Nice place
Nice staff
Mahmoud
Business
8,0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Great and helpful staff
Very safe place
Near to transportations
Jason
6,0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
They took payment for the city tax when I checked in, but not the hotel. I thought I had paid through Expedia. Then the kept calling and knocking on our door while my wife and I were sleeping to say we needed to pay. Then I got up and dressed and went to the front desk to pay, and they told me I couldn’t pay I had to wait until the morning.
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Jae Min
2,0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
No A/C when there was a heat warning. The bathroom had severe mold problem and we saw several cockroaches as well
Jayne
Leisure with Partner
6,0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
The hotel is old and needs upgrading. It was okay for a short stay
Nathali
Business
8,0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
nice place ,
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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