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Hyatt Ziva Cap Cana - All Inclusive
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Hyatt Ziva Cap Cana - All Inclusive
Others
9,4
/10
Exceptional
960 reviews
What Guests Say About Their Stay
Lerisse
10,0
/ 10
Osiris is great reference of the brand. His service is outstanding. We feel very comfortable every time we stay at the hotel.
Melanie
10,0
/ 10
Recently visited for 5 nights and so happy with our stay. We are not luxury travelers so that is not our comparison… but in addition to the grounds being beautiful and staff so gracious and friendly, the rooms are so nice compared to other AI resorts we have stayed at, and the food has been top notch. We had the basic King bed resort view, and the room size and queen sleeper sofa have been plenty spacious for us and 2 teen girls. The separate room for the toilet is a plus and has sped up the family’s total getting ready time 🙂 plenty of space for clothing and luggage storage as well. The balcony setup is increíble and the daybed is the perfect spot for an afternoon nap in the shade.
We thought Tempest and Noodle & Thread restaurants were very good. We also enjoyed the Seafood night at the Mercado buffet on our first night: the snow crab claws and Dominican rice and beans were my favorite. For lunch we enjoyed the bbq chicken, rice and veggies by the pool, green and picante sauces were a must! The Caesar salad from Prontoz was also very good.
The water park was a hit with our teens, they loved the slides and we used the lazy river (although not too lazy) more than we expected. And well done to the entire nightly entertainment team!
The only complaint I have is the sales pitch for upgrades, the showing of the presidential suite and photography. They are persistent but by day 3 left us well enough alone.
Really lovely, though! Well done Hyatt Ziva Cap Cana!
Elizabeth
10,0
/ 10
It is beautiful and classy. There is a dress code which we appreciated. By that I mean no wife beater shirts & flip flops in restaurants, etc. the staff is amazing- so much to do & so many fabulous people taking care of the guests. We brought our family of 6 & everyone had a marvelous time!! Rooms were spacious & attractive. The design is well done - I appreciated all the details as an established interior designer for 35 years. Grounds & pools were immaculate. The activities were wonderful - so many & something for everyone!! We will return!! Five days is not enough!! Thank you Hyatt Ziva for a wonderful time!! Elizabeth Samuels
In the Area
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Boulevard Zona Hotelera, Playa Juanillo, Pantanal, Juanillo, Higüey, Dominican Republic, 23000
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
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What's around Hyatt Ziva Cap Cana - All Inclusive
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Boulevard Zona Hotelera, Playa Juanillo, Pantanal, Juanillo, Higüey, Dominican Republic, 23000
Discover More About Hyatt Ziva Cap Cana - All Inclusive
Location
Hyatt Ziva Cap Cana - All Inclusive is a accommodation in a good neighborhood, which is located at Pantanal.
About Hyatt Ziva Cap Cana - All Inclusive
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hyatt Ziva Cap Cana - All Inclusive exclusively for you.
Get precious and unforgettable moment during your stay at Hyatt Ziva Cap Cana - All Inclusive.
All facilities in Hyatt Ziva Cap Cana - All Inclusive
Others
Things to Do
- Shops
- Waterpark
- Romantic proposal packages
- Beach umbrella
- Hot tub
- Outdoor pool
- Poolside bar
- Private beach
- Spa
- Garden
- Beach towel
- Sauna
- Steam room
- Pool cabanas (surcharge)
- Waterslide
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
General
- Smoking area
- Banquet
- Ballroom
- Reception hall
- Parking
- Lazy river
- Terrace
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
Food and Drinks
- Bar
- Poolside bar
- Snack bar
Business Facilities
- Meeting facilities
- Conference room
- Conference rooms
Sports and Recreations
- Fitness center
- Game room
- Billiard
Nearby Facilities
- Souvenir shop
- Hair salon
Family-friendly Facilities
- Kids club
Transportation
- Valet parking
Kids and Pets
- Supervised childcare
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Hyatt Ziva Cap Cana - All Inclusive
Important Note
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Hyatt Ziva Cap Cana - All Inclusive | 375 |
Number of floors in Hyatt Ziva Cap Cana - All Inclusive | 6 |
Another facilities in Hyatt Ziva Cap Cana - All Inclusive | Shops, Waterpark, Romantic proposal packages, Beach umbrella, Hot tub |
Frequently asked question in Hyatt Ziva Cap Cana - All Inclusive
What are available facilities at Hyatt Ziva Cap Cana - All Inclusive?
There are top facilites at Hyatt Ziva Cap Cana - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Ziva Cap Cana - All Inclusive?
The standard check-in time at Hyatt Ziva Cap Cana - All Inclusive is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Hyatt Ziva Cap Cana - All Inclusive
Other sources (960)
9,4
Exceptional
From 960 reviews
Cleanliness
9,6
Room Comfort
9,6
Service and Facilites
9,6
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Traveler Reviews Hyatt Ziva Cap Cana - All Inclusive
Number of reviews per page
20
40
Top reviews
Mary
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
nice clean place, good for kids, well maintained
Lerisse
Leisure with Children
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Osiris is great reference of the brand. His service is outstanding. We feel very comfortable every time we stay at the hotel.
Melanie
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Recently visited for 5 nights and so happy with our stay. We are not luxury travelers so that is not our comparison… but in addition to the grounds being beautiful and staff so gracious and friendly, the rooms are so nice compared to other AI resorts we have stayed at, and the food has been top notch. We had the basic King bed resort view, and the room size and queen sleeper sofa have been plenty spacious for us and 2 teen girls. The separate room for the toilet is a plus and has sped up the family’s total getting ready time 🙂 plenty of space for clothing and luggage storage as well. The balcony setup is increíble and the daybed is the perfect spot for an afternoon nap in the shade.
We thought Tempest and Noodle & Thread restaurants were very good. We also enjoyed the Seafood night at the Mercado buffet on our first night: the snow crab claws and Dominican rice and beans were my favorite. For lunch we enjoyed the bbq chicken, rice and veggies by the pool, green and picante sauces were a must! The Caesar salad from Prontoz was also very good.
The water park was a hit with our teens, they loved the slides and we used the lazy river (although not too lazy) more than we expected. And well done to the entire nightly entertainment team!
The only complaint I have is the sales pitch for upgrades, the showing of the presidential suite and photography. They are persistent but by day 3 left us well enough alone.
Really lovely, though! Well done Hyatt Ziva Cap Cana!
Read More
Fotoun
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
love everything
Ryan
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Best vacation resort I’ve ever been to.
Elizabeth
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It is beautiful and classy. There is a dress code which we appreciated. By that I mean no wife beater shirts & flip flops in restaurants, etc. the staff is amazing- so much to do & so many fabulous people taking care of the guests. We brought our family of 6 & everyone had a marvelous time!! Rooms were spacious & attractive. The design is well done - I appreciated all the details as an established interior designer for 35 years. Grounds & pools were immaculate. The activities were wonderful - so many & something for everyone!! We will return!! Five days is not enough!! Thank you Hyatt Ziva for a wonderful time!! Elizabeth Samuels
Read More
Ashley
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent stay! Friendly staff, very clean, good food. We didn’t want to leave!
Patricia
Leisure Family
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Highly recommended
Paul
Leisure Family
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel is spectacular and a pleasant place to stay. The main buffet 'Market Place' was really very good. Beach facilities and staff on the beach were nice and helpful. Italian restaurant was great, along with the Blind Butcher Experience (extra $$$). Felt that the staff in general were not overly helpful/attentive or friendly, which is a shame as this created a feel of unease on our stay. With our suite we had a mayordomo/butler included, who wasn't that interested in enhancing our stay, or being helpful. In the restaurants (bar the Blind Butcher) the service was poor, rushed and plates of food literally slapped down on the table. Could be better for the price. Would go back again, and recommend it, but feel that the hotel has room for improvement, as this is a top $ resort.
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diana karolina
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great for families, great food
Yulia
Leisure
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything was great
JAVIER
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Overall great resort. Food could be better.
Julie
Leisure Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Fantastic service, great food, beautiful beach, excellent pool. Service was amazing!
JULIA
Leisure Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Wonderful experience.
Michael
Leisure Family
6,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff is very attentive. The buffet food is pretty good. The overall appearance, ammenities and activities are very nice. A few things were horrible. We had to sign a waiver for each room, each day to use the waterpark. We rented a pool cabana and there was trash floating in the water around our area which was disgusting. We made a reservation at the Blind Butcher which had weird protocols. I had to literally initial three times and sign twice a contract indicating that I knew this restaurant was not included in the all inclusive package. If we were a no show we would be charged in full. If we left because we didn't like the menu etc we would be charged in full. Our family is 6 people. We were charged $845 which was not worth it so I understood why they required such a strong contract. It was very dark with poor table lighting and at times the music from the entertainment so loud we couldn't talk at all. Finally, at the VIP check out I had to get an exit pass or they would not let us leave. I've NEVER experienced this before travelling to 40 countries around the world. You literally have to present a pass that indicates you're settled your bill or the bell staff will physically detain you. I was shocked because this is an all inclusive family resort which requires prepayment so I can't imagine that people are skipping out on the gift shop bill. It made me feel like they didn't trust us so I won't ever be back.
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Lina
Leisure Family
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Just returned and can't stay enough about the great experience we had, all the staff were very attentive, professional we missed this type of great service, they all went above and beyond to keep you satisfied. I want to highlight a few I remembers, Carlos in the Asian - Hibashi did a fantastic show, Glenny who helped coordinate a special arrangement for our daughter's birthday, which made it an unforgettable day. The team with the entertainment (Nelson Vargas), and this are just a few of the names I can remember. The food in each of the restaurants was fresh, such a large variety for all the tastes and needs. Thank you Hyatt for such an amazing experience. Hope to be back soon.
Read More
Homiyar
Leisure with Children
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Our stay was exceptional!!
Giselle
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This hotel is amazing! Loved everything about it especially my iced coffee.
Oren
Leisure Family
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We just returned from a 5 day trip (two adults, two kids). Good spot for a getaway, pool and beach were very nice and food and drinks were very accessible. Food was above average for an all-inclusive type place. Very key that the couch beds are not cheap springs but rather foam so they happen to be quite comfortable. We did the Blind Butcher experience one night, was worth the experience, lots of food.
One downside was the "reserve a chair by the pool" race.. full on here so if you wanted a spot for the first half of the day, you needed to be up very early to do so. That was somewhat annoying but we did beach first most days.
Would definitely go again and recommend if looking for an easy pool/beach all inclusive vacation.
Read More
Ankit
Leisure with Children
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great family friendly resort and great for kids
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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