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12 London Street Apartments
Apartments
6,6
/10
Pleasant
37 reviews
What Guests Say About Their Stay
Michiko
10,0
/ 10
Apartment was great for me and my 2 kids (19 & 15).
Pros:
-Location to Paddinton station (across the street)
-Good Kitchen (small fridge, stove, microwave, sink)
-Dining Table w/4 chairs
-Washing machine (laundry)
-3 beds (1 Double, 1 twin, 1 trundle)
-small couch, 2 tv's
-Grocery stores nearby & Kensington Park is walkable distance
-GREAT Air Conditioning!!
-Very nice staff!! (especially Shah at the front desk)
Cons:
-Kitchen did not have cooking pans, soup bowls, limited eating utensils, no cooking utensils (I ended up purchasing at Argos nearby)
- Flat #4 is only accessible by stairs
Overall, our stay was great. I would recommend it to families. It was really nice for getting around since it was across from Paddinton Station. There are several restaurants (Italian, Lebanese, British, Steakhouse, Mcdonald's, coffee shops).
Don
10,0
/ 10
The front desk staff were wonderful. We stayed in one of the Flats/Apartment next to hotel. There was plenty of room for all four of us. A nice small, but functional kitchen with refrigerator and appliances for cooking and a washing machine that came in very handy. The beds were comfortable, two bathrooms, and just a couple minutes walk to Paddington Station. So it was so easy to connect to transportation to get around. The only negative was the Flat needed a few minor repairs to flooring, and some non-slip material for bathtub/shower. It was a nice tub, but very slippery to get in or out, or even just to just stand while showering.
Overall, a very good stay. And we would enjoy staying again.
Rachael
10,0
/ 10
Great stay! Spacious apartment for London, super close to Paddington station 🚉 Highly recommend!
In the Area
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12 London St, City of Westminster, Central London, London, England, W2 1HL
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in 12 London Street Apartments
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What's around 12 London Street Apartments
12 London St, City of Westminster, Central London, London, England, W2 1HL
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Discover More About 12 London Street Apartments
Location
12 London Street Apartments is located in area / city City of Westminster.
About 12 London Street Apartments
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from 12 London Street Apartments exclusively for you.
With all facilities offered, 12 London Street Apartments is the right place to stay.
All facilities in 12 London Street Apartments
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference center
- Conference rooms
Things to Do
- Romantic proposal packages
- Picnic area
- Garden
- Shops
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- Terrace
Connectivity
- Free WiFi
Accommodation Policy & General Information in 12 London Street Apartments
Important Note
- Fee for full breakfast: approximately GBP 5.99 to 19.99 for adults, and GBP 4.99 to 14.99 for children
- Nearby parking fee: GBP 30 per day (328 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 50 per accommodation, per day
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property is professionally cleaned
The check-in location differs from the property location. Check-in location: [16 London Street, Paddington, London W2 1HL]. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at 12 London Street Apartments | 4 |
Another facilities in 12 London Street Apartments | Laundry service, Tours, Luggage storage, 24-hour Receptionist, Concierge |
Frequently asked question in 12 London Street Apartments
What are available facilities at 12 London Street Apartments?
There are top facilites at 12 London Street Apartments such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at 12 London Street Apartments?
The standard check-in time at 12 London Street Apartments is starting from From 15:00 while the latest check-out time is at Before 11:00
Does 12 London Street Apartments provide breakfast?
Yes, 12 London Street Apartments provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of 12 London Street Apartments?
12 London Street Apartments is a 3.5-star hotel.
How many rooms are available at 12 London Street Apartments?
12 London Street Apartments has 4 rooms in total.
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More Reviews from Other Guests in 12 London Street Apartments
Overall Ratings & Reviews 12 London Street Apartments
Other sources (37)
6,6
Pleasant
From 37 reviews
Cleanliness
6,8
Room Comfort
8,0
Sort by
Most Relevant
Preferences
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Traveler Reviews 12 London Street Apartments
Number of reviews per page
20
40
Top reviews
Scott and Nancy
Leisure Family
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This apartment is so worn out and ridiculously hard to find. The hotel several doors down is the check in spot, but you’ll have to struggle to find that information. The listing photos are very old and not an accurate representation of the flat- there’s so much wear and tear, it’s a bit shabby. There are doors to the front and back that would be pleasant if they opened and there was trash and dirt everywhere outside. Breakfast isn’t even included despite the high price of the flat.
Read More
VIVEK
Friends and Family
4,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Extremely small place located on the second floor with super narrow stairs. I booked an apartment to feel spacious but in hindsight a hotel room would’ve been cheaper & better.
Michiko
Friends and Family
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Apartment was great for me and my 2 kids (19 & 15).
Pros:
-Location to Paddinton station (across the street)
-Good Kitchen (small fridge, stove, microwave, sink)
-Dining Table w/4 chairs
-Washing machine (laundry)
-3 beds (1 Double, 1 twin, 1 trundle)
-small couch, 2 tv's
-Grocery stores nearby & Kensington Park is walkable distance
-GREAT Air Conditioning!!
-Very nice staff!! (especially Shah at the front desk)
Cons:
-Kitchen did not have cooking pans, soup bowls, limited eating utensils, no cooking utensils (I ended up purchasing at Argos nearby)
- Flat #4 is only accessible by stairs
Overall, our stay was great. I would recommend it to families. It was really nice for getting around since it was across from Paddinton Station. There are several restaurants (Italian, Lebanese, British, Steakhouse, Mcdonald's, coffee shops).
Read More
Adrian
6,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
This property is a lot smaller than what the pictures lead to, I think it was overpriced for the space and amenities we got. Everything is small and very basic.
ruben
Leisure Family
2,0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Sucio con cucarachas y mucho ruido
Kurt
Leisure Family
2,0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
I requested first floor apartment and was told I would get one because my wife cannot walk up steps but they put us in the third floor. I had to find another place and pay a lot more. They refused to give he a full refund because of their mistake.
JULIAN
Leisure Family
6,0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Booked a 1bd apartment for our family almost 8 months ago. Confirmed with the property a week before arrival. When we showed up our reservation wasn't available. Amazingly bad coordination. However they did attempt to make it right with 2 separate hotel rooms, free breakfast throughout, and free laundry. We are lucky that our teenagers were old enough to be trusted in their own room otherwise this wouldn't have been good enough.
Read More
Don
Friends and Family
10,0
/10
Reviewed 126 week(s) ago
Hotels.com verified review
The front desk staff were wonderful. We stayed in one of the Flats/Apartment next to hotel. There was plenty of room for all four of us. A nice small, but functional kitchen with refrigerator and appliances for cooking and a washing machine that came in very handy. The beds were comfortable, two bathrooms, and just a couple minutes walk to Paddington Station. So it was so easy to connect to transportation to get around. The only negative was the Flat needed a few minor repairs to flooring, and some non-slip material for bathtub/shower. It was a nice tub, but very slippery to get in or out, or even just to just stand while showering.
Overall, a very good stay. And we would enjoy staying again.
Read More
Kelsey
Leisure with Friends
4,0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
The photos didn’t align with the room we were given. The amenities listed on Expedia also didn’t match what we had in our room. Staff was incredibly friendly, but I felt a little misled by the info on the internet and what our room actually was like.
Tracey
Friends and Family
4,0
/10
Reviewed 148 week(s) ago
Hotels.com verified review
Rented a flat, not a hotel room. Staff was very friendly. Flat was in terrible shape. Broken furniture, toilet never flushed properly, bathroom sink wouldn’t drain so sink filled up while using it, shower floor is cracked and clearly water damage in hall with lifting wooden planks. Mattresses were very uncomfortable and super firm. Kitchen worked well. Windows are thin so the unit was extremely noisy starting at 5 am until well after midnight with street noise and voices. I could go on. Good location. Overall not worth it.
Read More
Ciara Ann
Leisure with Children
4,0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
Don’t trust the pictures!!!! Room was dirty. Toilet smelled bad which made the entire room stink if door stayed opened. Crack and mold in shower. Water damage on floor by washing machine. Dresser was broken. We were on the 3rd floor no elevators. Will not be staying here again.
Bryony
Leisure with Children
8,0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
Great location and very convenient. We booked very last minute and our choice was some what pot luck but we were pleased with our choice - very quiet and spacious apartment. A bonus is that there are four proper beds rather than a sofa bed in the living area. Check in was smooth and the staff helpful. We will definitely consider staying again.
Read More
julie
Leisure Family
10,0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
It was a great flat for our stay. Easy checkin and checkout.
Michael
Leisure Family
6,0
/10
Reviewed 173 week(s) ago
Expedia Group verified review
Mixed bag, this place. We stayed for 2 weeks.
Pros: we felt safe, great/convenient location, comfortable beds, kitchen, clothes washer in room, AC
CONS: nowhere to hang towels, AC dripped water on floor, not clear how to get room cleaned, somewhat worn down (broken window blind, missing cabinet handles, loose cabinet door), smoke detectors removed
Read More
IDIL
Leisure Family
8,0
/10
Reviewed 183 week(s) ago
Expedia Group verified review
We stayed there as a family. Very comfortable compared to London standards;)
Wonderful support team (employees)
We will be back
Jane
Leisure Family
8,0
/10
Reviewed 185 week(s) ago
Expedia Group verified review
Great location. Very tight space, 2nd bedroom is effectively the lounge part of lounge kitchen.
52 stairs to apartment so if unfit or heavy luggage it could be tough. Nice area windows open for fresh air and good view onto park
Verified traveler
Friends and Family
6,0
/10
Reviewed 211 week(s) ago
Hotels.com verified review
Very disappointed on arrival to find an apartment with little kitchen equipment, no washing machine (as detailed in the booking) and lots of stairs to climb with no lift (not made clear in the booking) The bedroom was tiny with little space to move around.
2 toilet rolls for 4 females staying 4 days, and only 3 towels. (4 names on the booking)
There was not enough plates/bowls/cutlery in the kitchen.
The staff when we got hold of them, (as they reception and phone numbers listed were for entirely different buildings) were helpful, although had little knowledge of the apartments. They seemed to be more for the hotel indigo close by. They did move us apartments. Marginally better with a washing machine, but still very poorly equipped kitchen.
The location was perfect, but for the money we spent, the apartment was a big let down. Won’t be staying here on our next visit!
Read More
Geoffrey
10,0
/10
Reviewed 217 week(s) ago
Hotels.com verified review
Very friendlt & gave me an upgrade. Good aduce on the rea
Rachael
10,0
/10
Reviewed 233 week(s) ago
Hotels.com verified review
Great stay! Spacious apartment for London, super close to Paddington station 🚉 Highly recommend!
Verified traveler
Business
4,0
/10
Reviewed 235 week(s) ago
Hotels.com verified review
Well situated and very quiet, particularly in the bedroom, this place could be so much more with a proper cleaning (first and foremost) and some very minor repairs. I am no neat freak, though sweets rappers left lying about by previous guests, piles of dust atop the wardrobe, filthy corners and dishes put away after having not been washed properly were together really a bit much given the association with Mercure hotel chain. One set of blinds in the sitting room did not work properly, the fire alarm in the sitting room/kitchen had been removed (which is presumably a fire code offence) and the spin function on the clothes washer was (slightly) defective. The flat was equipped with just the one roll of toilet tissue - for a five-night stay. On the plus side, additional to the location and the quiet premises, the Mercure and adjacent hotel both had good exercise rooms by the standards of smaller hotels situated in central London.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews 12 London Street Apartments
Other sources (37)
6,6
Pleasant
From 37 reviews
Cleanliness
6,8
Room Comfort
8,0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews 12 London Street Apartments
Number of reviews per page
20
40
Top reviews
Scott and Nancy
Leisure Family
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This apartment is so worn out and ridiculously hard to find. The hotel several doors down is the check in spot, but you’ll have to struggle to find that information. The listing photos are very old and not an accurate representation of the flat- there’s so much wear and tear, it’s a bit shabby. There are doors to the front and back that would be pleasant if they opened and there was trash and dirt everywhere outside. Breakfast isn’t even included despite the high price of the flat.
Read More
VIVEK
Friends and Family
4,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Extremely small place located on the second floor with super narrow stairs. I booked an apartment to feel spacious but in hindsight a hotel room would’ve been cheaper & better.
Michiko
Friends and Family
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Apartment was great for me and my 2 kids (19 & 15).
Pros:
-Location to Paddinton station (across the street)
-Good Kitchen (small fridge, stove, microwave, sink)
-Dining Table w/4 chairs
-Washing machine (laundry)
-3 beds (1 Double, 1 twin, 1 trundle)
-small couch, 2 tv's
-Grocery stores nearby & Kensington Park is walkable distance
-GREAT Air Conditioning!!
-Very nice staff!! (especially Shah at the front desk)
Cons:
-Kitchen did not have cooking pans, soup bowls, limited eating utensils, no cooking utensils (I ended up purchasing at Argos nearby)
- Flat #4 is only accessible by stairs
Overall, our stay was great. I would recommend it to families. It was really nice for getting around since it was across from Paddinton Station. There are several restaurants (Italian, Lebanese, British, Steakhouse, Mcdonald's, coffee shops).
Read More
Adrian
6,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
This property is a lot smaller than what the pictures lead to, I think it was overpriced for the space and amenities we got. Everything is small and very basic.
ruben
Leisure Family
2,0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Sucio con cucarachas y mucho ruido
Kurt
Leisure Family
2,0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
I requested first floor apartment and was told I would get one because my wife cannot walk up steps but they put us in the third floor. I had to find another place and pay a lot more. They refused to give he a full refund because of their mistake.
JULIAN
Leisure Family
6,0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Booked a 1bd apartment for our family almost 8 months ago. Confirmed with the property a week before arrival. When we showed up our reservation wasn't available. Amazingly bad coordination. However they did attempt to make it right with 2 separate hotel rooms, free breakfast throughout, and free laundry. We are lucky that our teenagers were old enough to be trusted in their own room otherwise this wouldn't have been good enough.
Read More
Don
Friends and Family
10,0
/10
Reviewed 126 week(s) ago
Hotels.com verified review
The front desk staff were wonderful. We stayed in one of the Flats/Apartment next to hotel. There was plenty of room for all four of us. A nice small, but functional kitchen with refrigerator and appliances for cooking and a washing machine that came in very handy. The beds were comfortable, two bathrooms, and just a couple minutes walk to Paddington Station. So it was so easy to connect to transportation to get around. The only negative was the Flat needed a few minor repairs to flooring, and some non-slip material for bathtub/shower. It was a nice tub, but very slippery to get in or out, or even just to just stand while showering.
Overall, a very good stay. And we would enjoy staying again.
Read More
Kelsey
Leisure with Friends
4,0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
The photos didn’t align with the room we were given. The amenities listed on Expedia also didn’t match what we had in our room. Staff was incredibly friendly, but I felt a little misled by the info on the internet and what our room actually was like.
Tracey
Friends and Family
4,0
/10
Reviewed 148 week(s) ago
Hotels.com verified review
Rented a flat, not a hotel room. Staff was very friendly. Flat was in terrible shape. Broken furniture, toilet never flushed properly, bathroom sink wouldn’t drain so sink filled up while using it, shower floor is cracked and clearly water damage in hall with lifting wooden planks. Mattresses were very uncomfortable and super firm. Kitchen worked well. Windows are thin so the unit was extremely noisy starting at 5 am until well after midnight with street noise and voices. I could go on. Good location. Overall not worth it.
Read More
Ciara Ann
Leisure with Children
4,0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
Don’t trust the pictures!!!! Room was dirty. Toilet smelled bad which made the entire room stink if door stayed opened. Crack and mold in shower. Water damage on floor by washing machine. Dresser was broken. We were on the 3rd floor no elevators. Will not be staying here again.
Bryony
Leisure with Children
8,0
/10
Reviewed 150 week(s) ago
Expedia Group verified review
Great location and very convenient. We booked very last minute and our choice was some what pot luck but we were pleased with our choice - very quiet and spacious apartment. A bonus is that there are four proper beds rather than a sofa bed in the living area. Check in was smooth and the staff helpful. We will definitely consider staying again.
Read More
julie
Leisure Family
10,0
/10
Reviewed 160 week(s) ago
Expedia Group verified review
It was a great flat for our stay. Easy checkin and checkout.
Michael
Leisure Family
6,0
/10
Reviewed 173 week(s) ago
Expedia Group verified review
Mixed bag, this place. We stayed for 2 weeks.
Pros: we felt safe, great/convenient location, comfortable beds, kitchen, clothes washer in room, AC
CONS: nowhere to hang towels, AC dripped water on floor, not clear how to get room cleaned, somewhat worn down (broken window blind, missing cabinet handles, loose cabinet door), smoke detectors removed
Read More
IDIL
Leisure Family
8,0
/10
Reviewed 183 week(s) ago
Expedia Group verified review
We stayed there as a family. Very comfortable compared to London standards;)
Wonderful support team (employees)
We will be back
Jane
Leisure Family
8,0
/10
Reviewed 185 week(s) ago
Expedia Group verified review
Great location. Very tight space, 2nd bedroom is effectively the lounge part of lounge kitchen.
52 stairs to apartment so if unfit or heavy luggage it could be tough. Nice area windows open for fresh air and good view onto park
Verified traveler
Friends and Family
6,0
/10
Reviewed 211 week(s) ago
Hotels.com verified review
Very disappointed on arrival to find an apartment with little kitchen equipment, no washing machine (as detailed in the booking) and lots of stairs to climb with no lift (not made clear in the booking) The bedroom was tiny with little space to move around.
2 toilet rolls for 4 females staying 4 days, and only 3 towels. (4 names on the booking)
There was not enough plates/bowls/cutlery in the kitchen.
The staff when we got hold of them, (as they reception and phone numbers listed were for entirely different buildings) were helpful, although had little knowledge of the apartments. They seemed to be more for the hotel indigo close by. They did move us apartments. Marginally better with a washing machine, but still very poorly equipped kitchen.
The location was perfect, but for the money we spent, the apartment was a big let down. Won’t be staying here on our next visit!
Read More
Geoffrey
10,0
/10
Reviewed 217 week(s) ago
Hotels.com verified review
Very friendlt & gave me an upgrade. Good aduce on the rea
Rachael
10,0
/10
Reviewed 233 week(s) ago
Hotels.com verified review
Great stay! Spacious apartment for London, super close to Paddington station 🚉 Highly recommend!
Verified traveler
Business
4,0
/10
Reviewed 235 week(s) ago
Hotels.com verified review
Well situated and very quiet, particularly in the bedroom, this place could be so much more with a proper cleaning (first and foremost) and some very minor repairs. I am no neat freak, though sweets rappers left lying about by previous guests, piles of dust atop the wardrobe, filthy corners and dishes put away after having not been washed properly were together really a bit much given the association with Mercure hotel chain. One set of blinds in the sitting room did not work properly, the fire alarm in the sitting room/kitchen had been removed (which is presumably a fire code offence) and the spin function on the clothes washer was (slightly) defective. The flat was equipped with just the one roll of toilet tissue - for a five-night stay. On the plus side, additional to the location and the quiet premises, the Mercure and adjacent hotel both had good exercise rooms by the standards of smaller hotels situated in central London.
Read More
Number of reviews per page
20
40