Alexander House And Utopia Spa

Hotels
8,4
/10
Very Good
449 reviews

What Guests Say About Their Stay

Sharon
10,0
/ 10
Most amazing place I have ever stayed. Staff was amazing. The grounds were beautiful. The supper was delightful.
liam
10,0
/ 10
Lovely spa and hotel. Amazing service from all staff but in particular, Finley absolutely slayed.
DAVID
10,0
/ 10
On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
In the Area
See Map
East Street, Turners Hill, Mid Sussex District, West Sussex, England, RH10 4QD

Main Facilities

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Swimming Pool
Restaurant
Elevator
WiFi
Alexander House And Utopia Spa is located in area / city Turners Hill. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Alexander House And Utopia Spa

East Street, Turners Hill, Mid Sussex District, West Sussex, England, RH10 4QD
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Location


Alexander House And Utopia Spa is located in area / city Turners Hill.

About Alexander House And Utopia Spa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Savor your favorite dishes with special cuisines from Alexander House And Utopia Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Alexander House And Utopia Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Alexander House And Utopia Spa.

All facilities in Alexander House And Utopia Spa

Others Alexander House and Utopia Spa
Others

Public Facilities

  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area
  • Late check-out

General

  • Parking
  • Swimming pool
  • Non-smoking room

Things to Do

  • Fitness center

Transportation

  • Security

Accessibilty

  • Disabled access friendly

Hotel Services

  • Laundry service

Accommodation Policy & General Information in Alexander House And Utopia Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
11:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00 - 12:00
Available rooms at Alexander House And Utopia Spa
51
Another facilities in Alexander House And Utopia Spa
Room service, WiFi in public area, Late check-out, Parking, Swimming pool

Frequently asked question in Alexander House And Utopia Spa

What are available facilities at Alexander House And Utopia Spa?
There are top facilites at Alexander House And Utopia Spa such as Swimming Pool, Restaurant, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Alexander House And Utopia Spa?
The standard check-in time at Alexander House And Utopia Spa is starting from From 15:00 while the latest check-out time is at 11:00 - 12:00
What is the star rating of Alexander House And Utopia Spa?
Alexander House And Utopia Spa is a 5.0-star hotel.
How many rooms are available at Alexander House And Utopia Spa?
Alexander House And Utopia Spa has 51 rooms in total.
Does Alexander House And Utopia Spa provide parking?
Yes, Alexander House And Utopia Spa provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Alexander House And Utopia Spa

8,4
Very Good
From 449 reviews
Cleanliness

9,0

Room Comfort

8,6

Location

8,8

Service and Facilites

8,8

Sort by
Most Relevant
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Traveler Reviews Alexander House and Utopia Spa

Number of reviews per page
20
40
Top reviews
Jodie
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
Sarah
icon-Leisure
Leisure
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect
Kevin
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good
Sharon
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Most amazing place I have ever stayed. Staff was amazing. The grounds were beautiful. The supper was delightful.
liam
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely spa and hotel. Amazing service from all staff but in particular, Finley absolutely slayed.
James
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent venue. Staff Excellent Facilities brilliant.
Andrew
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

All the staff were excellent and very helpful. Would highly recommend.
DAVID
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
Mark
icon-Family
Family
6,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very average hotel and poor service.
Vikki
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Stunning! The spa was amazing, just what we needed for a couple’s getaway
Gordon
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room was very comfortable but air con totally inadequate. Water from taps and showers dangerously hot. Lounges comfortable.
Annika
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Fantastic
Kaity
8,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
Read More
Nick
4,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I paid £180 for one night at Alexander House, and with that price tag, my expectations were high. Unfortunately, the experience was deeply disappointing. The room decor (Chelsea) was tired, dated, and in a shocking state of disrepair (see attached photos). Chipped tiles, threaded carpets, cracked paint, worn furniture, water-damaged artwork, and general stains were just some of the obvious problems. These issues clearly weren’t recent, indicating long-term neglect and a lack of attention to maintenance – something the management should be ashamed of, as it shows guests are not being prioritised. Additionally, the swimming pool required an additional £40 payment since it’s in the spa area, which felt like a cheap money grab given the already steep room rate. The garden sauna, which could have been a small consolation, wasn’t heating properly either. When I raised these issues with the duty manager a few hours after check-in, he was friendly and professional. He explained that in ‘similar situations’ an upgrade was often offered. While the second room we moved to was in better condition, it was frustrating and inconvenient to have to repack and move across the hotel, especially during what was meant to be a rare, relaxing break with my partner. Disappointingly, other areas of the hotel showed similar signs of poor maintenance – from broken tiles to stained carpets. Given the price and the hotel’s supposed reputation, this stay fell far below expectations.
Read More
Natasha
icon-Leisure
Leisure
10,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff was great and made me feel very welcome and went above and beyond and even surprised me with a cake saying Happy Birthday for my birthday. Definitely would go there again
Matthew
10,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
Read More
Alistair
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I thinking is need to improve Breakfast and some of menus on Restaurant also the mattress too
Sam
2,0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Room was boiling hot, and the toilet was running all night keeping us up
Emily
10,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

We had a fantastic stay including a fantastic upgrade to a garden suite. Reflections restaurant was lovely, shout out to Joely
Lee
icon-Business
Business
8,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Should fix sinks :faucets in room. Our
Number of reviews per page
20
40

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Others 4 Alexander House and Utopia Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,4
Very Good
From 449 reviews
Cleanliness

9,0

Room Comfort

8,6

Location

8,8

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Alexander House and Utopia Spa

Number of reviews per page
20
40
Top reviews
Jodie
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good service from hotel staff and staff in the hotel bar. Property is beautiful but a little tired and dated. Room in eaves had faded material on headboard and chairs. Spa is nice. It's small, but weren't busy so not a problem.
Sarah
icon-Leisure
Leisure
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect
Kevin
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good
Sharon
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Most amazing place I have ever stayed. Staff was amazing. The grounds were beautiful. The supper was delightful.
liam
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely spa and hotel. Amazing service from all staff but in particular, Finley absolutely slayed.
James
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent venue. Staff Excellent Facilities brilliant.
Andrew
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

All the staff were excellent and very helpful. Would highly recommend.
DAVID
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

On arrival we were given a deluxe room which smelled damp and looked out onto a flat roof and pipes. We were moved to a modern upgraded room. Staff handled it all brilliantly. Food dinner. Formerly helpful staff. Near Gatwick.
Mark
icon-Family
Family
6,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very average hotel and poor service.
Vikki
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Stunning! The spa was amazing, just what we needed for a couple’s getaway
Gordon
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room was very comfortable but air con totally inadequate. Water from taps and showers dangerously hot. Lounges comfortable.
Annika
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Fantastic
Kaity
8,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.
Read More
Nick
4,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I paid £180 for one night at Alexander House, and with that price tag, my expectations were high. Unfortunately, the experience was deeply disappointing. The room decor (Chelsea) was tired, dated, and in a shocking state of disrepair (see attached photos). Chipped tiles, threaded carpets, cracked paint, worn furniture, water-damaged artwork, and general stains were just some of the obvious problems. These issues clearly weren’t recent, indicating long-term neglect and a lack of attention to maintenance – something the management should be ashamed of, as it shows guests are not being prioritised. Additionally, the swimming pool required an additional £40 payment since it’s in the spa area, which felt like a cheap money grab given the already steep room rate. The garden sauna, which could have been a small consolation, wasn’t heating properly either. When I raised these issues with the duty manager a few hours after check-in, he was friendly and professional. He explained that in ‘similar situations’ an upgrade was often offered. While the second room we moved to was in better condition, it was frustrating and inconvenient to have to repack and move across the hotel, especially during what was meant to be a rare, relaxing break with my partner. Disappointingly, other areas of the hotel showed similar signs of poor maintenance – from broken tiles to stained carpets. Given the price and the hotel’s supposed reputation, this stay fell far below expectations.
Read More
Natasha
icon-Leisure
Leisure
10,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff was great and made me feel very welcome and went above and beyond and even surprised me with a cake saying Happy Birthday for my birthday. Definitely would go there again
Matthew
10,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
Read More
Alistair
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

I thinking is need to improve Breakfast and some of menus on Restaurant also the mattress too
Sam
2,0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Room was boiling hot, and the toilet was running all night keeping us up
Emily
10,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

We had a fantastic stay including a fantastic upgrade to a garden suite. Reflections restaurant was lovely, shout out to Joely
Lee
icon-Business
Business
8,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Should fix sinks :faucets in room. Our
Number of reviews per page
20
40