Astor Museum Inn Hostel

exellent value for money, clean and efficient

Everything was brilliant. Safe, fun and in an excellent location.

Nice safe location, within walking distance to many places.

Great place for a couple of travelers! Aitor and Anthony were so helpful and sweet!

Room was clean and warm, staff very helpful and accommodating. Toilet on different floor to room (a few stairs away), shower on our level was clean. Great location.

Had to pay an extra £90 for 2 night stay as extra fee since booked through Hotels.com. Hostel itself was fine, staff were great. Understand disclaimer that hotel may assess other fees. But didn’t expect 30-40% more.

Hostel made me feel like home. I arrived at night and the guy in reception was really friendly regardleas the time I arrived (2:30am) he was welcoming and cool, from London so gave the right spots to go. The place is clean, I had a chat with Flynn while having breakfast. The location is well connected to several tube lines. A good experience overall. 10/10

Nice and comfortable

The hostel has two sets of bathroom and toilet on ground floor and underground which was good. There is a sink in the room. I stayed in a four beds dorm but only shared the room with another person. This a really a plus. The guy in reception was very friendly and knows everything about the property. The room was not too warm with window open, but this also brought the noises from the street in. In general I quite enjoyed the stay there and might come back again.

It’s a brilliantly located hostel. However, as other reviewers have commented, I’m surprised at this hostel’s high rating. Because although the staff here are super friendly and accommodating, everything else is poor. Beds don’t have privacy curtains, which in today’s world, is pretty unforgivable. Especially when the dorms can be so hot that guests sleep on top of their bedding with little clothing! I moved to a different dorm during my stay, both were very noisy and very warm (during good weather). They are no hooks to hang anything including wet towels, so dorms are messy. The bathroom for my first dorm was small, old and felt dirty. By contrast, the bathroom for my second dorm was modern and clean - world’s apart! The entire property isn’t particularly clean, partly because they rely on the live-in staff to do the cleaning, rather than using a proper cleaning company like most other hostels do. The staff are lovely, but they are not professional cleaners. There’s a real lack of communal space to have some alone time, or do some work. The TV room is small, leaving only the kitchen area, which is always busy. Also, annoyingly the kitchen must be vacated mid-morning (at exactly when guests will want to make breakfast) so that the staff can clean it - bad decision! The laundry situation was dire, with one machine, that was partly broken. I loved the staff, so I wish this hostel was better, but it’s pretty terrible. There are MUCH better London hostels for your money.

Overall I liked this Hostel a lot and would definitely come back. Look, at the end of the day the things inconvenient about this property are the things inconvenient about every hostel. If you can’t handle no AC, no lift, and roommates that snore or are loud in the hallways all the way to quiet hours, then no hostel will work for you. Bring ear plugs and a sleep mask, and be ready climb some stairs. Beds are comfortable enough, showers are comparatively large for a hostel. My only complaint was my trundle locker was very squeaky which made it difficult to be respectful of my roommates sleep.

A very short 8 hour stay. 8 bed dorm was clean and spacious. Staff were friendly and welcoming. I didnt get to try the leisure facilities due to lack of time. I will be back

Great place and great staff very friendly and welcoming

The hostel was great. The reception lady and the manager were fantastic on check in. Very warm & welcoming. We had a 2-bed room a short stroll down the road. Room was clean, sheets were clean. Can't fault it for the price. A simple breakfast, but a perfect way to start the day. Good location to underground an small shop around the corner among other local attractions. I would use again if i were down in the capital!

Great hostel, would stay again

I had excellent service and care from the staff when I became a little unwell. Thank-you, everyone!! I had a girls only dorm it was spotless and the bedding was spotlessly clean and fresh. I liked the centrality of this place.

My flight information changed quickly. I called to push the date of arrival back and they wouldn’t accommodate. Stated they had no rooms available, but the online there was availability, though I’m unsure what specific room(s) were available. They refused a refund and again did nothing to accommodate me. I had to stay elsewhere and eat the $93 charge from this booking. Do not book through hotels.com!

My stay was fine, but the bare minimum, even for a hostel

The staff are amazing

Stayed at building 103. I was given a used wrinkled paper card to access building which didn’t work most of the time. No wifi info provided. Had to return to the front desk to obtain a plastic card for entry. Smell the toilet as soon as entering building. Hitting my head going downstairs to the basement to the shower and toilet. Location is good, bed so-so, cold and damp in the room with window open.