Cheval Phoenix House at Sloane Square

Service Apartment
9,2
/10
Exceptional
85 reviews

What Guests Say About Their Stay

MARIA

10,0
/ 10
We spent three very happy weeks here. Everything is brand new, stylish and very clean. Staff are wonderful and the location cannot be beaten. The only downsides were that our apartment did not have an outlook (just modern buildings across the quiet road) and it’s very expensive, but we would stay again if we found a good rate.

Kweku

10,0
/ 10
this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.

John

10,0
/ 10
Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
In the Area
See Map
1 Wilbraham Place, Chelsea, Central London, London, England, SW1X 9AE

Main Facilities

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24-Hour Front Desk
WiFi
Near Sloane Square
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What's around Cheval Phoenix House at Sloane Square

1 Wilbraham Place, Chelsea, Central London, London, England, SW1X 9AE
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General


Near Sloane Square

Location


With a stay at Cheval Phoenix House at Sloane Square in London (London City Centre), you'll be steps from Sloane Square and 14 minutes by foot from Hyde Park. This luxury aparthotel is 0.5 mi (0.8 km) from Harrods and 1.2 mi (1.9 km) from Buckingham Palace.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sloane Square - 0.2 km / 0.1 mi
Harrods - 0.8 km / 0.5 mi
Hyde Park - 1.2 km / 0.7 mi
Hyde Park Corner - 1.3 km / 0.8 mi
Cromwell Road - 1.4 km / 0.9 mi
Victoria and Albert Museum - 1.4 km / 0.9 mi
Victoria Station Travel Information Centre - 1.5 km / 0.9 mi
Green Park - 1.5 km / 0.9 mi
Park Lane - 1.5 km / 0.9 mi
Imperial College London - 1.5 km / 0.9 mi
Piccadilly - 1.5 km / 0.9 mi
Natural History Museum - 1.6 km / 1 mi
St. James Park - 1.9 km / 1.2 mi
Buckingham Palace - 2.1 km / 1.3 mi
Royal Albert Hall - 2.2 km / 1.3 mi

The nearest airports are:
London City Airport (LCY) - 18.7 km / 11.6 mi
Heathrow Airport (LHR) - 25 km / 15.5 mi
Gatwick Airport (LGW) - 64.4 km / 40 mi
Luton Airport (LTN) - 55.9 km / 34.7 mi
Stansted Airport (STN) - 67.4 km / 41.9 mi

Facilities


Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.

Rooms


Make yourself at home in one of the 34 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Cheval Phoenix House at Sloane Square

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Fitness Center
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Others

Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Concierge

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Cheval Phoenix House at Sloane Square

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Allowed With Maximum Weight

Additional Policy

Professional property host/manager, Property uses a professional cleaning service, Green Tourism Program, Contactless check-in is available, Essential workers only - NO, No elevators
  • Pet deposit: GBP 100 per night
  • Pet fee: GBP 50 per accommodation, per night (maximum GBP 250 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Cheval Phoenix House at Sloane Square
34
Number of floors in Cheval Phoenix House at Sloane Square
6
Another facilities in Cheval Phoenix House at Sloane Square
Laundry service, 24-hour Receptionist, Concierge, Free WiFi, Smoke-free area

Frequently asked question in Cheval Phoenix House at Sloane Square

What are available facilities at Cheval Phoenix House at Sloane Square?
There are top facilites at Cheval Phoenix House at Sloane Square such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cheval Phoenix House at Sloane Square?
The standard check-in time at Cheval Phoenix House at Sloane Square is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Cheval Phoenix House at Sloane Square?
Cheval Phoenix House at Sloane Square is a 5.0-star hotel.
How many floors does Cheval Phoenix House at Sloane Square have?
Cheval Phoenix House at Sloane Square has 6 floors.
How many rooms are available at Cheval Phoenix House at Sloane Square?
Cheval Phoenix House at Sloane Square has 34 rooms in total.
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More Reviews from Other Guests in Cheval Phoenix House at Sloane Square

9,2
Exceptional
From 85 reviews
Cleanliness

9,4

Room Comfort

9,2

Service and Facilites

8,8

Sort by
Most Relevant
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Traveler Reviews Cheval Phoenix House at Sloane Square

Number of reviews per page
20
40
Top reviews
MARIA
icon-with Partner
with Partner
10,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

We spent three very happy weeks here. Everything is brand new, stylish and very clean. Staff are wonderful and the location cannot be beaten. The only downsides were that our apartment did not have an outlook (just modern buildings across the quiet road) and it’s very expensive, but we would stay again if we found a good rate.
Read More
Emma
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

A great property and a credit to the Cheval brand.
Kweku
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.
Verified traveler
icon-Business
Business
10,0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Very good overall for location and excellent value
Verified traveler
icon-with Partner
with Partner
8,0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Amazing location in a fancy part of London, surrounded by high end designer shops on Sloane St. The apartment was very large and spacious with your own kitchen, living space, bathroom, additional toilet room. The downside was an uncomfortable sleep due to the bed. After booking the room with a ‘large double bed’ I did not expect to be sleeping on two twin beds pushed together. This made for an very disturbed sleep as there were two single mattresses pushed together creating an unconventional divide through the middle of the bed. I woke up with neck and back pain.
Read More
John
icon-with Partner
with Partner
10,0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Good
Allison
icon-Business
Business
4,0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

The Cheval was ok but, honestly, I thought a little overpriced for what you get. On one of the days, I put the sign out to get my room cleaned and it didn’t happen. That’s ok and all but when you’re paying over 300 pounds per night, that’s not cool. It would have been nice for them to give some sort of discount for that but the staff at the desk couldn’t. Afterwards, the manager offered to give me a discount on my next reservation but I’m not planning on staying there again.
Read More
Verified traveler
icon-Business
Business
2,0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.
Read More
James
icon-with Partner
with Partner
10,0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.
kaia
10,0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

Comfortable apartment with lovely amenities. Having kitchen with small washer/drier was handy! Friendly helpful service, quiet location. Walking distance to high end shopping, tube/bus access and many restaurant choices. Enjoyed delicious Indian dinner next door at Kahani 2 nights.
Verified traveler
10,0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

Great location. Quiet area. Very clean rooms. Friendly staff. Well equipped. Washing machine, fridge, oven... Etc all available. Dining table for 6 available. Living area for 4.
Verified traveler
8,0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

A bit noisy in the apartment - street traffic in the mornings. There was was also construction going on in a few of the apartments in the building during the day. Workers would arrive early morning and make a lot of noise on the steps outside of the apartment. Perhaps rear facing apartments are quieter.
Verified traveler
10,0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

Excellent base for visiting London
Heather
10,0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Really enjoyed my stay. Comfortable, well equipped room. Staff was very friendly.
Verified traveler
10,0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

Excellent - friendly staff - Apartment exactly as described Convenient and well serviced
Morten
icon-with Partner
with Partner
8,0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Good location ... ok room ... average service
Lisa
icon-with Partner
with Partner
10,0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

We loved our stay in London and especially appreciated the service provided and the kindness of the staff at Cheval House! The apartment was beautiful and well appointed with everything you could want during your stay. The area is perfect and you can walk to restaurants, shops, grocery stores, and sights. We highly recommend these accommodations.
Read More
Nicky
10,0
/10
Reviewed 467 week(s) ago

Hotels.com verified review

Convenient location for town and airport transport, quiet and yet with lots of local amenities and places of interest
Verified traveler
icon-with Partner
with Partner
10,0
/10
Reviewed 467 week(s) ago

Hotels.com verified review

We were upgraded to a maisonette. It was really a posh apartment. Tried to book again but it was taken. Not surprised!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Cheval Phoenix House at Sloane Square

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,2
Exceptional
From 85 reviews
Cleanliness

9,4

Room Comfort

9,2

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cheval Phoenix House at Sloane Square

Number of reviews per page
20
40
Top reviews
MARIA
icon-with Partner
with Partner
10,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

We spent three very happy weeks here. Everything is brand new, stylish and very clean. Staff are wonderful and the location cannot be beaten. The only downsides were that our apartment did not have an outlook (just modern buildings across the quiet road) and it’s very expensive, but we would stay again if we found a good rate.
Read More
Emma
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

A great property and a credit to the Cheval brand.
Kweku
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.
Verified traveler
icon-Business
Business
10,0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Very good overall for location and excellent value
Verified traveler
icon-with Partner
with Partner
8,0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Amazing location in a fancy part of London, surrounded by high end designer shops on Sloane St. The apartment was very large and spacious with your own kitchen, living space, bathroom, additional toilet room. The downside was an uncomfortable sleep due to the bed. After booking the room with a ‘large double bed’ I did not expect to be sleeping on two twin beds pushed together. This made for an very disturbed sleep as there were two single mattresses pushed together creating an unconventional divide through the middle of the bed. I woke up with neck and back pain.
Read More
John
icon-with Partner
with Partner
10,0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Good
Allison
icon-Business
Business
4,0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

The Cheval was ok but, honestly, I thought a little overpriced for what you get. On one of the days, I put the sign out to get my room cleaned and it didn’t happen. That’s ok and all but when you’re paying over 300 pounds per night, that’s not cool. It would have been nice for them to give some sort of discount for that but the staff at the desk couldn’t. Afterwards, the manager offered to give me a discount on my next reservation but I’m not planning on staying there again.
Read More
Verified traveler
icon-Business
Business
2,0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.
Read More
James
icon-with Partner
with Partner
10,0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.
kaia
10,0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

Comfortable apartment with lovely amenities. Having kitchen with small washer/drier was handy! Friendly helpful service, quiet location. Walking distance to high end shopping, tube/bus access and many restaurant choices. Enjoyed delicious Indian dinner next door at Kahani 2 nights.
Verified traveler
10,0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

Great location. Quiet area. Very clean rooms. Friendly staff. Well equipped. Washing machine, fridge, oven... Etc all available. Dining table for 6 available. Living area for 4.
Verified traveler
8,0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

A bit noisy in the apartment - street traffic in the mornings. There was was also construction going on in a few of the apartments in the building during the day. Workers would arrive early morning and make a lot of noise on the steps outside of the apartment. Perhaps rear facing apartments are quieter.
Verified traveler
10,0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

Excellent base for visiting London
Heather
10,0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Really enjoyed my stay. Comfortable, well equipped room. Staff was very friendly.
Verified traveler
10,0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

Excellent - friendly staff - Apartment exactly as described Convenient and well serviced
Morten
icon-with Partner
with Partner
8,0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Good location ... ok room ... average service
Lisa
icon-with Partner
with Partner
10,0
/10
Reviewed 466 week(s) ago

Hotels.com verified review

We loved our stay in London and especially appreciated the service provided and the kindness of the staff at Cheval House! The apartment was beautiful and well appointed with everything you could want during your stay. The area is perfect and you can walk to restaurants, shops, grocery stores, and sights. We highly recommend these accommodations.
Read More
Nicky
10,0
/10
Reviewed 467 week(s) ago

Hotels.com verified review

Convenient location for town and airport transport, quiet and yet with lots of local amenities and places of interest
Verified traveler
icon-with Partner
with Partner
10,0
/10
Reviewed 467 week(s) ago

Hotels.com verified review

We were upgraded to a maisonette. It was really a posh apartment. Tried to book again but it was taken. Not surprised!
Number of reviews per page
20
40