Crowne Plaza MANCHESTER CITY CENTRE by IHG, an IHG Hotel

Good location for shopping and the AO Arena. Excellent transport links with the tram stop being very close by. The staff were all very friendly and extremely efficient. Rooms were well appointed, and the beds very comfy. Cleanliness very good, however the corridors and certain aspects of the room did look tired and in need of refurbishment. Breakfast was very good, however expect queues at busy times. Overall, I would stay here again, if the price was right.

Good hotel

would stay next time

Good location, decent facilities. The breakfast was quite excellent

The location is spot on. The staff is very friendly.

Greatcplace grwat location

The hotel is easily found and a few minutes walk from the Arndale centre. Had a fast, efficient and friendly check-in. The room is clean and well appointed. Complimentary water and biscuits were a nice touch.

Fabulous stay ! Can’t say enough about the staff and property! Went above and beyond to help me celebrate my Mom’s birthday surprise! We visited from Canada for a concert. Clean, spacious rooms, great amenities. Very friendly helpful staff. Everything is walkable including Piccadilly station. Large mall 3 min walk and lots of shops and restaurants around. Felt very safe. Ate in hotel restaurant, food was delicious and great service. Would not stay anywhere else if I find myself in Manchester again.

Very good position for amenities, room was good, breakfast lacked taste (bacon was not edible, tough as leather) rest ok Staff very helpful and friendly

Clean hotel in a convenient location. Friendly staff and a good breakfast.

Great stay, amazing hospitality.

I stayed at the Crowne Point with my family of 5 for a Man City game. I specifically picked this hotel (and paid more than other options) because they had adjoining rooms available and put the request in my reservation. Upon arrival, we asked if the rooms were adjoining and the front desk woman coldly said no that they were just next to each other. Both of our rooms had adjoining doors to other rooms one of which seemed to be empty so that was frustrating but I didn’t want to make a huge deal of it. One of our beds had a huge divot in the middle and you’d slide into it no matter what you tried. Like broken springs. The others were mostly firm but comfortable. Room was very clean and modern. About 2 am the room next door had an alarm go off which worried me because I wasn’t sure if it was my teenagers room or the other room next to us but I saw a hotel employee in the hall trying to help the room get the noise to stop. When we checked out, the elevator would stop each time completely full. Being on a higher floor with luggage, stairs weren’t a great option. A little stressful when we had a flight to catch. Not the hotel’s fault but just a heads up to leave early because it took us about 12 minutes to get down. The location is good and walking distance to most sights. Did not pay for breakfast so no review on that. Hotel was very clean and felt safe but overall I wasn’t impressed and would try another option next time in Manchester.

Reception staff very helpful and friendly on arrival. Clean room, bedding spotless. Pillows not comfortable at all-please advise to replace.

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Excellent quality of hotel - room well equipped and modern. Staff were friendly, helpful and courteous. Highly recommend.

Hotel staff is super nice, super fast check-in, room was ready, Super clean rooms and great housekeeping. Food is average. Rooms are on the small side. I did not like the area at all. Its chaotic and it feels unsafe to walk at night especially with teenage kids. Tons of homeless, drunk people, vaping and smoking. I would def not stay here again and would not recommend to any families with children.

The receptionist at check in was more interested in her AirPods than a check in. Room was freezing, duvet inadequate for the cold weather this time of year. The room was situated by some vents which sounded like hoovering sounds making for a poor nights sleep. The red accents in the room make this place look like a tacky brothel. Positive notes - close proximity to the city centre, parking situated right across the street.

This hotel was outstanding, the staff incredible and the breakfast gad everything we could want. The location makes it so easy to get around Manchester using buses and trams.

The hotel is stone’s throw away from the centre from the retail. It’s just a couple minutes walk to the tram lines and the parking. Checking was simple. Callum was very polite and friendly. The room was perfect for 4 and hotel is great location to the co op live and ethiad stadium. Two good size beds very comfortable no sofa beds much better for a group of or family of 4.

Great hotel!Delicious breakfast!