Honley Hotel

The hotel had double booked the room we had paid for... Leaving my family stranded in Blackpool, having to panic and find somwhere alternative over the Easter weekend. We did find an alternative, however this was not suitable, only one double bed for a family of three (husband slept on floor) and this cost £25 more. No staff were at the hotel to tell us we had been double booked, instead we arrived, tired and ready to check in, only to find a message scribbled on an envelope to say we could not stay as they had double booked the room. Terrible service! They could have contacted us directly at any time before this, but did not. Over a week later and we are also waiting for Hotels.com to contact the hotel and start processing a refund. Absolutely appalling experience with both the Honley hotel and Hotels.com but wanted to share so other's are not left in the same situation are we were (going hotel to hotel trying to find somewhere to stay the night, when we should have been enjoying the time with our a 4 year old)

Room was relatively clean ,couldnt get hold of the staff with the contact number on the door ,got locked out the b&b .male member of staff made sexually inappropriate comments .would not stay again

Very unprofessional, booked three nights, was told I couldn't stay there on Saturday, said I'd get a refund, nor happened yet, lack of information about Sunday

Arrived lady was on her own sorting room was ready . No mention of separate toilet, and shower when booked . Dirty .. no cupboard or hanging space two beds smelly like sweaty awful . Cud ere people going toilet all night across landing so no sleep. Window didn’t shut so could ere people arguing.. towel was dirty stained glad I took my own . £36 yer , but dirty never again. Next time I will pay wat ever to Hav my own bathroom

Alright place to stay .Fantastic location and really nice host who did whatever was needed to make our stay pleasant. Would stay here again

Due check in at 13.00 waited from 1230 till 230 before anyone answerd too be greeted with foul abuse as we had woke a someone up ( staff member) ( who was also high on drugs ) 5pm we eventually got checked in with no towles in room no toilet rolls in any toilet on returning speaking too other guests the staff member was arrested and blood glass on hallway floor at no point did anyone return any calls

Nothing to really say what i liked apart from the upgrade inqas supposed to have got when checking in a by a member of staff who i confirmed with this is our room for out full stay, to which he rpelowe

Shared toilet and shower. No lock on toilet or toilet paper. No towels in room. Blinds were missing slats. Furniture in room had seen better days. Pillows were so thin to be useless. Only good points were location and sea view.

We booked a long weekend away in Blackpool, from start to finish the experience was fantastic. We stayed at the Honley Hotel which was in a perfect location for us. There was some renovation work going on which didn’t impact our stay one bit ( I was impressed by their vision for the hotel). Steve and the team went above and beyond, they really looked after us throughout our stay. The room was as shown, clean, comfortable and well maintained. I will definitely stay with them again and highly recommend you do the same. Thank you for making our trip effortless. Andy

A budget property that is perfect for a couple who are wanting a budget stay in Blackpool. Very easy check in. Clean and tidy with good sized rooms.

Above and beyond, provided the best possible assistance

Nice place to stay very friendly

Great location.Clean. Mattress needs changing and pillows smelt of smoke

The property is basic with basic necessities that you need to get your head down, we stayed for 1 night. Was very clean, smelled fresh. We didnt have an en-suite unfortunately but this didn't affect our stay. Upon arrival we were allocated a room which had a broken lock, spoke to the manager he moved us to a secure room immediately and refunded us partially which was brilliant. He also swapped the pillows, in the new room, at my request as i cant cope with miss matched bedding. Very friendly staff, helpful and made us feel welcome😊.

Lovely couple who run the hotel very welcoming and room was lovely and clean gear location.

Clean hotel, very friendly helpful hosts, good location

Excellent value great room and building xxx

Shared toilet on opposite end of building and shared shower light kept going off in shower.

Das Zimmer stand nicht zur Verfügung

My room had been double booked by the hotel and they were not able to find me another option. Although the receptionnist was nice and did her best to handle the situation, I can't recommend the place as it appears to not be very reliable.