Regency Hotel

Hotels
6,2
/10
Pleasant
352 reviews

What Guests Say About Their Stay

Samaila
10,0
/ 10
Amazing place, the attendant was super nice to me. Showed me directions to get to my place.
Verified traveler
10,0
/ 10
Nice place with an interesting history. Friendly staff, excellent service and immaculately clean. Pricing was fair considering I booked it for the very same night I was making the booking
Alishia
10,0
/ 10
All the staff were friendly, the room was perfect for me and was cleaned daily
In the Area
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360 London Road, City of Leicester, England, LE2 2PL

Main Facilities

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Restaurant
WiFi
Regency Hotel is located in area / city City of Leicester.
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What's around Regency Hotel

360 London Road, City of Leicester, England, LE2 2PL
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Location


Regency Hotel is located in area / city City of Leicester.

About Regency Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Regency Hotel.

With all facilities offered, Regency Hotel is the right place to stay.

All facilities in Regency Hotel

Others Regency Hotel
Others

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Connectivity

  • Free WiFi

Public Facilities

  • Others

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Regency Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 10:00
Available rooms at Regency Hotel
32
Another facilities in Regency Hotel
Smoking area, Banquet, Parking, Terrace, Free WiFi

Frequently asked question in Regency Hotel

What are available facilities at Regency Hotel?
There are top facilites at Regency Hotel such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Regency Hotel?
The standard check-in time at Regency Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 10:00
What is the star rating of Regency Hotel?
Regency Hotel is a 3.0-star hotel.
How many rooms are available at Regency Hotel?
Regency Hotel has 32 rooms in total.
Does Regency Hotel provide parking?
Yes, Regency Hotel provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Regency Hotel

6,2
Pleasant
From 352 reviews
Cleanliness

6,4

Room Comfort

6,2

Location

7,6

Service and Facilites

7,0

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Most Relevant
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Traveler Reviews Regency Hotel

Number of reviews per page
20
40
Top reviews
Stephen
2,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Building site, unsafe, filthy, completely different from pictures on hotels.com. No lounge bar, no reception area. Should not have been open We walked out and drove home they refused to give me my money back.
Robert
6,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Hotel was Ok , but a bit dated, door ito te room handle was falling off, bit scare couldn't get out if a fire and the attitude of the lady on reception last night was downright rude, i let myself i with my fob asked if you could get adrik in the restaurant would have been ok if she had just said no , but added do stay in this hotel as i haven't seen you before, atange as i had just come in a locked front door with a fob given to residents
Read More
Morgan
2,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

From check in to check out,the service was terrible, arrived at the Hotel at 3 pm,there was no body at reception,after 25 minutes and a few phone calls the receptionist finally turned up,by then the queue for check in had doubled.When we finally checked in,turns out some of the bedding had been left in the passage way on the way to my room.The mattress on the bed was sunken in,had a very uncomfortable nights sleep.I would not recommend this hotel to anyone.
Read More
Verified traveler
2,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

When we arrived, we waited around 10 minutes (despite ringing the bell 3 times) to be checked in. Once in our room, my partner went to the toilet and the toilet was spraying out water, alot of water on the floor. Called down to Reception to have the comments "It hasnt done this before" and "was it like this before you came?"! Told we had to wait for Maintainance. We waited a while, but we were on a tight schedule and needed to get ready for a wedding. Then was told Maintainence were an hour away! Eventually, with some pushing, we were moved to another room. Hotel overall is awfull, paint peeling, shoddy paint work (just massive patches left different colours), ripped curtains, stained carpets, broken toilets, shower zip tied together, loose wires, broken furniture. The whole hotel looks like its being held together with sellotape. No amount of paint or aut fresheners will mask the fact the place needs to be demolished. I'll give credit where credit is due though - the bed was comfy.
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MATTHEW
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

I could list a long list of complaints about this hotel which is several decades past it's hayday. The falling apart furnishings, the dust and dirt every where, the shower that you barely get into and is either then burning hot or not and then the water doesn't run away, the TV that switches itself on when it wants to, or the bizarrely worrying amount of air fresheners all over the room to name a few, or I could just say thank you for the polite and friendly service and leave it at that.
Read More
Verified traveler
4,0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Service was great, the room not so much. Radiator didn't work so slept in coldness gathering warmth underneath the blanket. Just to note, bring your own iron, hair dryer etc it's just a nice simple hotel (loved the teddy tho)
Usama
4,0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

There was no soup and shampoo available in the toilet.
Bernard
icon-Business
Business
2,0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Electrical socket broken and exposed. No spoon for tea making in fact no tea just coffee. UHT milk out of date. Room smells of effluent.
malcolm
icon-Business
Business
2,0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Did not stay, car park in darkness. 1 car in car park with smashed windows and flat tyres. Did not want to leave vehicle in car park. Reception tatty and nobody about.
Duncan
icon-Business
Business
2,0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Absolute terrible. Smashed up cars in car park. Broken plug sockets in the walls. Stunk terrible. Red hot with windows open. Dirty as hell everywhere due to construction work. I left due to all this and was refused a refund!! This place should be shut down and reported to environmental health
Carlos
icon-Leisure
Leisure
6,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Cheap price but really average rate overall
David
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Property was run down no outdoor lighting and looked like a scene from the bates motel and I turned right around and left. Nobody at reception with just a telephone number left to contact them overall would never look at booking there again and my request for a refund was denied by the owners. I wouldn’t let a stray dog stay there never mind a human being
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David
icon-Leisure
Leisure
2,0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

It was in a very poor condition , wrecked cars in the car park, the room was in a very poor condition,
Verified traveler
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Terrible, the room was dirty, unable to use the bathroom due to mold. No curtains at the window. Old misshapen beds. No one to speak to resolve anything. No kettle or facilities in room as described. Appalling experiance
Michelle
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The hotel room was dirty with marks all over the miror, in the bathtub and toiket was dirty. The television did not wirk. There is no dining facilities at all. The coffee and tea in the room was zero. The receptionist was non existence and felt like ww were in a hostel.
Katie
2,0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Very very dirty
Katie
2,0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Very very dirty
David
2,0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

This was without doubt the worst hotel I've ever stayed in. Shabby to say the least. Car park had two vandalised cars, so I parked out front. No one was on reception so tried ringing the bell which didnt work. Uncommunicative man eventually appeared and gave me my key, grunting my room number but nothing else. Room very basic, no wifi. Place felt like a hostel rather than a hotel
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David
6,0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Twas OK; nothing special
Paul
icon-Business
Business
4,0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

More like a hostel for the homeless wouldn’t stay here again
Number of reviews per page
20
40

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Others 4 Regency Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6,2
Pleasant
From 352 reviews
Cleanliness

6,4

Room Comfort

6,2

Location

7,6

Service and Facilites

7,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Regency Hotel

Number of reviews per page
20
40
Top reviews
Stephen
2,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Building site, unsafe, filthy, completely different from pictures on hotels.com. No lounge bar, no reception area. Should not have been open We walked out and drove home they refused to give me my money back.
Robert
6,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Hotel was Ok , but a bit dated, door ito te room handle was falling off, bit scare couldn't get out if a fire and the attitude of the lady on reception last night was downright rude, i let myself i with my fob asked if you could get adrik in the restaurant would have been ok if she had just said no , but added do stay in this hotel as i haven't seen you before, atange as i had just come in a locked front door with a fob given to residents
Read More
Morgan
2,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

From check in to check out,the service was terrible, arrived at the Hotel at 3 pm,there was no body at reception,after 25 minutes and a few phone calls the receptionist finally turned up,by then the queue for check in had doubled.When we finally checked in,turns out some of the bedding had been left in the passage way on the way to my room.The mattress on the bed was sunken in,had a very uncomfortable nights sleep.I would not recommend this hotel to anyone.
Read More
Verified traveler
2,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

When we arrived, we waited around 10 minutes (despite ringing the bell 3 times) to be checked in. Once in our room, my partner went to the toilet and the toilet was spraying out water, alot of water on the floor. Called down to Reception to have the comments "It hasnt done this before" and "was it like this before you came?"! Told we had to wait for Maintainance. We waited a while, but we were on a tight schedule and needed to get ready for a wedding. Then was told Maintainence were an hour away! Eventually, with some pushing, we were moved to another room. Hotel overall is awfull, paint peeling, shoddy paint work (just massive patches left different colours), ripped curtains, stained carpets, broken toilets, shower zip tied together, loose wires, broken furniture. The whole hotel looks like its being held together with sellotape. No amount of paint or aut fresheners will mask the fact the place needs to be demolished. I'll give credit where credit is due though - the bed was comfy.
Read More
MATTHEW
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

I could list a long list of complaints about this hotel which is several decades past it's hayday. The falling apart furnishings, the dust and dirt every where, the shower that you barely get into and is either then burning hot or not and then the water doesn't run away, the TV that switches itself on when it wants to, or the bizarrely worrying amount of air fresheners all over the room to name a few, or I could just say thank you for the polite and friendly service and leave it at that.
Read More
Verified traveler
4,0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Service was great, the room not so much. Radiator didn't work so slept in coldness gathering warmth underneath the blanket. Just to note, bring your own iron, hair dryer etc it's just a nice simple hotel (loved the teddy tho)
Usama
4,0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

There was no soup and shampoo available in the toilet.
Bernard
icon-Business
Business
2,0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Electrical socket broken and exposed. No spoon for tea making in fact no tea just coffee. UHT milk out of date. Room smells of effluent.
malcolm
icon-Business
Business
2,0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Did not stay, car park in darkness. 1 car in car park with smashed windows and flat tyres. Did not want to leave vehicle in car park. Reception tatty and nobody about.
Duncan
icon-Business
Business
2,0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Absolute terrible. Smashed up cars in car park. Broken plug sockets in the walls. Stunk terrible. Red hot with windows open. Dirty as hell everywhere due to construction work. I left due to all this and was refused a refund!! This place should be shut down and reported to environmental health
Carlos
icon-Leisure
Leisure
6,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Cheap price but really average rate overall
David
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Property was run down no outdoor lighting and looked like a scene from the bates motel and I turned right around and left. Nobody at reception with just a telephone number left to contact them overall would never look at booking there again and my request for a refund was denied by the owners. I wouldn’t let a stray dog stay there never mind a human being
Read More
David
icon-Leisure
Leisure
2,0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

It was in a very poor condition , wrecked cars in the car park, the room was in a very poor condition,
Verified traveler
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Terrible, the room was dirty, unable to use the bathroom due to mold. No curtains at the window. Old misshapen beds. No one to speak to resolve anything. No kettle or facilities in room as described. Appalling experiance
Michelle
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The hotel room was dirty with marks all over the miror, in the bathtub and toiket was dirty. The television did not wirk. There is no dining facilities at all. The coffee and tea in the room was zero. The receptionist was non existence and felt like ww were in a hostel.
Katie
2,0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Very very dirty
Katie
2,0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Very very dirty
David
2,0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

This was without doubt the worst hotel I've ever stayed in. Shabby to say the least. Car park had two vandalised cars, so I parked out front. No one was on reception so tried ringing the bell which didnt work. Uncommunicative man eventually appeared and gave me my key, grunting my room number but nothing else. Room very basic, no wifi. Place felt like a hostel rather than a hotel
Read More
David
6,0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Twas OK; nothing special
Paul
icon-Business
Business
4,0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

More like a hostel for the homeless wouldn’t stay here again
Number of reviews per page
20
40