Secret Suites Lancaster

Stayed in suite 2. Communication prior to stay was good re parking and check in which was as advised. Only slight issue was getting info suite which had very stiff front door. Lovely apartment , very clean on arrival with complimentary beer , prosecco and soft drinks. Information provided in apartment advised it would be serviced following day. Jacuzzi worked once we got the hang of it.TV kept pixeling but got better. Comfortable bed and furnishings. Stayed Friday and Saturday night, got back to apartment to find it had not been serviced as promised in Information however on checking phone I had received WhatsApp message at 9.30 am asking if we wanted towels or robes replacing. As I only read this at 5pm it was too late so sorry marked Communication and cleanliness down for that. On leaving following day asked if we could leave car parked until after 11 am which was arranged. Overall a nice pleasant stay in good accommodation although our overall feeling was it was slightly overpriced. Excellent City centre location though.

Room was great. Perfect use of space and done to a high quality. Great location and convenient parking. Fast, efficient responses. Professional but friendly

I wasn’t happy it’s not a real hotel but that was forgotten as soon as I walked in. Beautiful room with an amazing hot tub and fireplace. I could have spent the whole vaca here. I relaxed and slept well. Highly highly recommend and will stay here again for sure!

We recently had the pleasure of staying at a gorgeous boutique suite, and I can't stop raving about my experience! From the moment we entered the room, we ware struck by how spotless and beautifully decorated it was. One of the highlights was the jacuzzi in the room. After a long day of exploring, there was nothing better than unwinding. The communication with the hotel staff was efficient, making check-in and any inquiries a breeze. Their friendliness added to the overall positive experience. I highly recommend this boutique suite to anyone looking for a memorable getaway.

Wow! What a place. Stunning room, excellent facilities. Very classy & cosy. Excellent location. Great value, easy check in. You won’t find a nicer place.