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York Pavilion Hotel, Sure Hotel Collection by Best Western
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York Pavilion Hotel, Sure Hotel Collection by Best Western
Hotels
8,2
/10
Very Good
957 reviews
What Guests Say About Their Stay
Jean
10,0
/ 10
First time staying at the Pavilion Hotel York, and it certainly wont be the last, beautiful country house hotel, with beautiful grounds and interior, first impression of walking in the door was a very clean and welcoming place, Staff were very friendly, welcoming and polite, nothing was to much trouble. Our room was on the ground floor which really suited me as i had just recently had a knee operation and was worried about the stairs. (I had previously emailed the hotel to request this) our room was bright clean and well decorated beds were comfortable and the room was lovely and warm. Breakfast was beautiful very good selection cereals, fruit, yoghurt danish pastry, full English (bacon could have been cooked a bit more, looked a bit undercooked) plus more choice on the menu. overall a very good weekend away busses stop outide the hotel every 10 minutes to York and its only 10 minutes to York designer outlet. We have always stayed in the city when visiting York, but now the Hotel Pavilion will be iur first choice.
RENEE
10,0
/ 10
Could do with an update.Dining floors needed a good clean- glass around on the floor from the night before
Abigail
10,0
/ 10
The staff were very professional and helpful. The hotel was really well kept and felt like I'd gotten a proper bargain for the room. Breakfast was lovely with it being both table service and a buffet. we absolutely want to stay again, we only stayed one night so wish to stay longer to enjoy it more!
In the Area
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45 Main Street, Fulford, Fulford, City of York, England, YO10 4PJ
Main Facilities
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Restaurant
WiFi
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What's around York Pavilion Hotel, Sure Hotel Collection by Best Western
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45 Main Street, Fulford, Fulford, City of York, England, YO10 4PJ
Discover More About York Pavilion Hotel, Sure Hotel Collection by Best Western
Location
Staying at York Pavilion Hotel, Sure Hotel Collection by Best Western is a good choice when you are visiting Fulford.
About York Pavilion Hotel, Sure Hotel Collection by Best Western
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at York Pavilion Hotel, Sure Hotel Collection by Best Western.
Savor your favorite dishes with special cuisines from York Pavilion Hotel, Sure Hotel Collection by Best Western exclusively for you.
With all facilities offered, York Pavilion Hotel, Sure Hotel Collection by Best Western is the right place to stay.
All facilities in York Pavilion Hotel, Sure Hotel Collection by Best Western
Others
General
- Parking
- Smoking area
- Banquet
- Parking (surcharge)
- Terrace
Hotel Services
- Laundry service
- Wedding service
- Luggage storage
- Front desk
- Concierge
Public Facilities
- Others
- Coffee/tea in lobby
- Restaurant
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Picnic area
- Garden
- Discounted Fitness Center
Connectivity
- Free WiFi
Accommodation Policy & General Information in York Pavilion Hotel, Sure Hotel Collection by Best Western
Important Note
- Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
- Uncovered self parking fee: GBP 15 per day
- Late check-out fee: GBP 25 (subject to availability)
- Crib (infant bed) fee: GBP 15.0 per stay
- Rollaway bed fee: GBP 40.0 per night
- Hosted evening meal: GBP 26.95
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The 4 apartments with kitchenettes are located across the road from the main hotel building.
The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:30
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 15:30 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at York Pavilion Hotel, Sure Hotel Collection by Best Western | 63 |
Number of floors in York Pavilion Hotel, Sure Hotel Collection by Best Western | 3 |
Another facilities in York Pavilion Hotel, Sure Hotel Collection by Best Western | Parking, Smoking area, Banquet, Parking (surcharge), Terrace |
Frequently asked question in York Pavilion Hotel, Sure Hotel Collection by Best Western
What are available facilities at York Pavilion Hotel, Sure Hotel Collection by Best Western?
There are top facilites at York Pavilion Hotel, Sure Hotel Collection by Best Western such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at York Pavilion Hotel, Sure Hotel Collection by Best Western?
The standard check-in time at York Pavilion Hotel, Sure Hotel Collection by Best Western is starting from From 15:30 while the latest check-out time is at Before 11:00
Does York Pavilion Hotel, Sure Hotel Collection by Best Western provide breakfast?
Yes, York Pavilion Hotel, Sure Hotel Collection by Best Western provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in York Pavilion Hotel, Sure Hotel Collection by Best Western
Other sources (957)
8,2
Very Good
From 957 reviews
Cleanliness
8,4
Room Comfort
8,2
Location
8,4
Service and Facilites
8,8
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Traveler Reviews York Pavilion Hotel, Sure Hotel Collection by Best Western
Number of reviews per page
20
40
Top reviews
MIKE
Business
6,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Charming hotel but showing signs of its age. Could do with refurbishment in the rooms as it’s been a while since they were last done. It’s all a bit dated inside which, for a hotel playing on its history is possibly part and parcel of it, but it doesn’t scream boutique.
But a lot of people love that kind of thing so this is their hotel.
Parking at £15 a night is, however, extortionate. I’d expect a hotel like this to give free parking to its guests. (I know street parking is free but you would expect a hotel like this to have it complementary).
Food was average. Nothing wrong with it but nothing exceptional either. I’d probably venture into York next time & partake of one of the restaurants there. Easily walkable from the hotel, it takes about 30 mins or so.
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Andrew
Leisure
2,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
No useful power points in the room. It is 2025 not 1925. Need power and sockets within easy reach. Bedside table for recharging phone would be really useful.
Having to pay a £50 charge on arrival and then claim a refund in the morning is so bizarre. What do they expect - that I’m going to trash the room rock n roll style or steal a towel?
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john
6,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property in itself is lovely. The interior is in need of a major refurb. Details like no usb charging points . Mattress in need of replacement carpet looking threadbare curtain rail parts falling off.. Food is good but not exceptional. Prices too high for what it is . Parking very expensive considering it's not in the city centre etc etc. Parking on the road ( The A19 ) A major trunk road is not a good option..
. In short ..So much potential in reality, staff and location apart no
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Richard
Friends and Family
4,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Charged for parking £15! Check in slow , took a card and 1p even though we didn’t want room
Service
Sharon
Leisure with Partner
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Overall a good stay. Nice breakfast and bed. Room (10) was very noisy. The floors creaked and the pipework rattled. Felt sorry for whoever was below us. 🙃
Nova
Leisure with Partner
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It is a lovely property, the only issues were the super soft mattress and an additional $15 to park
Gillian
6,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
I've stayed in this hotel several times before and do like the location. Close to the designer shopping outlets and the park and ride service, or pick up the P&R bus judt outsidecthe hitel, it is quite convenient.
Breakfast is cooked to order and the staff are plesant.
Its an older hotel, so there are a few creaks and groans, chipped paint etc but on the whole clean and tidy.
What does let it down is the lack of plug points at the bedside and car parking charges. Our email booking advised there were parking charges in place (it used to be free) but they were "nominal". £15 per day is expensive and added £45 onto our 3 day stay. They do say you can park on the (busy, main) road but thst might be a challenge as its a busy residential area with home owners also parking on the street. The £15 charge doesnt guarentee a space and the car park can be busy.
Its a nice hotel in a good location however the hidden car parking fees might make the difference between staying here or somewhere else.
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Bonnie
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Comfortable, clean, friendly, well run
Elizabeth
Leisure
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great hotel - a little dated and in need of some cosmetic improvements- but more than made up for by the lovely friendly and helpful staff and a well stocked bar plus decent breakfast. The location was perfect - we were able to leave the car in the car park and catch the bus outside the hotel to the centre of York and also to the designer shopping outlet
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Jean
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
First time staying at the Pavilion Hotel York, and it certainly wont be the last, beautiful country house hotel, with beautiful grounds and interior, first impression of walking in the door was a very clean and welcoming place, Staff were very friendly, welcoming and polite, nothing was to much trouble. Our room was on the ground floor which really suited me as i had just recently had a knee operation and was worried about the stairs. (I had previously emailed the hotel to request this) our room was bright clean and well decorated beds were comfortable and the room was lovely and warm. Breakfast was beautiful very good selection cereals, fruit, yoghurt danish pastry, full English (bacon could have been cooked a bit more, looked a bit undercooked) plus more choice on the menu. overall a very good weekend away busses stop outide the hotel every 10 minutes to York and its only 10 minutes to York designer outlet. We have always stayed in the city when visiting York, but now the Hotel Pavilion will be iur first choice.
Read More
Alexander
Leisure with Partner
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Old school hotel. Reminds me of Faulty Towers. Lol. It was good. Bar open late and food available. Ten minute easy bus ride to town.
Beth
Leisure Family
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Clean bedroom and bathroom, with a very good bed. Location is great. Tasty breakfast and Rupesh and Leah were lovely to deal with
Verified traveler
Business
6,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Didn’t realise parking was £15 a night! Usually stay somewhere else when I’m with the family that’s the other side of the racecourse closer to the city centre and it’s half the price of parking!!! I also stayed in north London last week where parking was £7 a night so no idea why they charge so much for parking.
Also, great they have 4 EV chargers for guests but off putting they allow managers to park their ICE cars in the EV spaces!!! Maybe upper management need to give management their own dedicated spaces?
Room was ok, no electric charging points by the bed though.
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Simon
2,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Hotel and room were excellent .... However
We we greeted by someone who does not know how to smile or be pleasant.
She could barely look up from her keyboard whilst grunting to hold on a minute. Later on when I went back to reception to ask a question I was greeted with "name" once again she could barely look up from her pc.
Dinner ... well, my coq au vin. The chicken had been cooked for hours by the look of it and was brown and black! When asked if I enjoyed I showed waiter and got him to ask chef if chicken was supposed to be
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Keith
Leisure with Partner
8,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Price of parking is a bit steep to be honest,considering the spaces are extremely tight in areas.Windows in need of refurb also bathroom looks tired.
Josafat
Business and Leisure
6,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The place is really lovely! Comfy rooms with great stile! It would be even better to have some more cordiality, I understand they were really busy but smiling doesn't kill :)
Steven
Business
6,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The hotel is very dated. Lovely hotel just needs some modernisation. Close to town also.
Only issue is price for car park was £15 personally this is too much especially when i have paid to stay and paid for food too.
If you eat in hotel and pay to stay shoyld be free.
I will not be staying again and wouldnt recommend eiter because of this parking fee.
I use 3-4 hotels a week and so do my colleagues we try differnt ones to fjnd a suitable one in the erea and tnis will not be used again.
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Paul
Business
8,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The room i was in looked a bit dated. The hit water for yhe shower never came through, so i chose to have and the wtaer took ages to come through. Very exoensive to pay for parking which i didnt realise when i booked.
Christopher
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Lovely 😍 as always......
Tara
Friends and Family
10,0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Pleasant
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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