Hotel Haven

Staff were very friendly and helpful, arranging 2 rooms next to each other, one with a cot for a baby. The rooms were spacious and had an armchair and couch. The breakfast buffet, whilst not the most extensive, was more than sufficient. One downside is that it isn't the most accessible hotel I've stayed in. We had a baby in a pram and found it wasn't easy to get around, although on the last day of our stay we did find a lift the wasn't very well sign posted but would have made it easier to get to the breakfast room. I'd definitely recommend the hotel but be aware of accessibility issues.

We had a wonderful stay with our family. The staff was excellent and super helpful and the breakfast was also exemplary. We look forward to coming back!

It was good

Nice

Loved the hotel. Everything about the stay was perfect.

The hotel Haven is a lovely hotel at the waterfront of Helsinki, and near the market. I would highly recommend the food hall right across the street in the old historic building, however, it is only open at lunchtime and not for dinner. I had both a Superior and a Grande Deluxe room. The grand deluxe room is bigger and has an extra sofa. It also has a beautiful bathroom with a large shower and no bathtub. If you prefer a bath tub, as I do, then you may be better off in the less expensive superior room. The only other significant difference with the two rooms is that you have an Espresso maker in the grand deluxe, and only a kettle in the superior room. I will add that my grand deluxe room was quieter because it faced the courtyard whereas the superior room was facing the street and I could hear some noise from the trucks going by.. I was at the hotel for two nights on a group tour and breakfast was included. The breakfast was very nice. I also came a day early before my group tour, and that is why I had the grand deluxe room. I checked in on a Saturday night and the hotel Haven website indicates that you are entitled to Sunday brunch if you stay over on a Saturday night. However, they would not honour that and said that because I booked through Expedia, I would have to pay extra for the brunch. This did not seem fair to me and I think that it should be clearly stated both on there I Prefer website and on the Expedia website.

Staff were very pleasant and nice. The area location was also very convenient. The room was a bit outdated and looks a bit more rundown than in pictures.

Hotel Haven is a cosy and stylish place to stay. It is set in a beautiful historical building that adds a unique charm to the whole experience. Very nicely decorated, lots of lovely sitting spots in the lobby. It’s in a prime spot by the harbour, and the restaurant overlooks the waterfront and some historical buildings too. The atmosphere is calm and welcoming, perfect for unwinding after a day out. The rooms are really spacious and comfy with a nice mix of classic and modern design. One of the highlights is the buffet breakfast served with plenty of options including healthy foods, fresh smoothies, and local pastries.

Hotel Haven is THE place to stay in Helsinki, bar none. I have had the privilege of staying in five star hotels around the world, and this experience blew me away. The location, breakfast options (for vegans- an entire menu!), beautiful rooms, and fabulous atmosphere, HH exemplifies first class service and style. Centrally located, one is steps away from the tram station to travel the city, and short distance from the main railway station. Close to major attractions, shops, restaurants and the harbor. A perfect place to stay in the heart of the city, and I cannot wait to return. Thank you HH for making our experience in Finland that much more memorable! Kippis!

Superb hotel in every respect. Warm and efficient welcome, rooms were luxurious and very comfortable, and a small fault in bathroom was very quickly repaired. Weekend queue for breakfast was unexpected but it was worth the wait. Fantastic location and id definitely stay again

We have stayed at the Haven a number of times, and it has always been an enjoyable experience. Great location, ever helpful reception team, well appointed and comfortable rooms, a cozy bar to meet friends or colleagues, and the breakfasts always tasty. We’ll be back…

Convenient location, spacious room and good breakfast

Nice hotel, great breakfast, however the static electricity is so bad in the room that we could hardly touch anything without getting shocked, let alone brush our hair!

Very large and comfortable rooms bathrooms. Excellent location in the heart of the city, restaurants, and many attractions.

A wonderful hotel, brilliantly located by the harbour - and real warmth from all the staff

This is a standard city hotel with a fantastic location. Should not be more than 3 star. The toiletries are very good. Mattress was okay, but pillows very soft. Breakfast was below average continental spread and you have to pay extra for hot food. House keeping poor and there was a foul smell from sewer as soon as you enter the room and this was eventually sorted on our last day of stay. Staff at Reception was helpful.

Centrally located in city which allowed easy access to siteseeing by foot. Many restaurants are also close. Room is large and bed is comfortable.

The registration staff was great in helping us in our airport issue. The rooms are nice and the linen are yummy.

Amazing! Wonderful place! Lovely people. Perfect location...close to everything!

Great stay in a povely room, convenient for everything