ibis budget Rouen Sud Zénith

The check in was good and efficient and friendly. One of the beds had not been cleaned so we needed to change the sheets

As i explained to your representative on the online chat. The stay didn't happen as we are still stranded near Bordeaux.

Very disappointed to find our room was at the farthest end of the hotel, on the first floor. Not very suitable for a stay with a dog . A long walk to take her out for a comfort break during the night.

Could not find any lift to the upper floors and bedding a strange texture (still clean though) but otherwise everything was as expected. Room suitable for one night and breakfast was great

A very good experience from start to finish. Check in was smooth and uneventful, the staff were friendly and helpful. Some concerns about the security of the car park which was accessible to all from the street as there had been instances where cars had been broken into; thankfully nothing happened to us though. We walked next door and visited McDonalds for breakfast which was very convenient.

Very modest property with very small room.

Good, budget hotel. Only spoilt by no air condition in rooms. If you open the windows for air, there is a lot of noise from the hotel car park and surrounding area.

Small , dingy, dark room. Not worth a penny

Very friendly staff. The room equipment was in good conditions, however it was not very clean, in particular the floor and the wc. Also it was a no-smoking room but had strong smell of tobacco.

Basic but functional hotel.

Basic but clean and serviceable , good for an overnight stay.

A wing of the Ibis through which check in was made. You know when you pass from 1 to the other, as decor changes. Room was clean and the hotel did all that was required. Stayed here on a number of occasions, so knew what I was signing up for and what the local area was like. It is a 'typical' French hotel on the outskirts with other hotels and facilities nearby. There was a new (to me) bus stop/terminus which looked as if it would serve Rouen if you chose to stay here. Check this out for yourself though.

We booked this as an overnight pit stop on the way to southern France with my baby. The entire place stunk of smoke and the room was no different. The bed for the three of us was a double with single bunk above (not ideal for a baby) so we hauled our travel cot in. No soap in the minuscule bathroom, only showergel attached to the shower. No restaurant in the hotel itself but there may have been one in the ibis next door. Overall not somewhere we would stay again

Excellent staff at check in and at breakfast. Clean and extremely well designed room. Close to McDonald's and two other restaurants. Given a 15% voucher too for the nearby restaurant. Ovwrall, excellent for the price.

Bad communication about a diversion right outside the hotel left us driving in circles at midnight and the self check in was out of order with no explanation as to what todo

This hotel is ok for a one night stop over but I probably wouldn’t stay any longer. The room smelt like smoke as we walked in so we had to open the window to air the room out. Other than that everything else was ok. A little budget in terms of amenities but this is what you expect of a budget hotel.

We booked in using the Ibis check in as the automated kiosk wasn't working on our last stay, and if we had a room problem as we did last time, it's not easy to talk to a machine especially one that's also stuck in Windows 7 error! There was a repeated problem with a non smoking room being intensely smoker polluted. Room 212 was allocated to our party (again) and swapped (again) for a pleasant non polluted room (for the 2nd time in 5 weeks)! The hotel was OK, clean room, with a decent breakfast, but it is in need of smartening up as it's looking tired and uncared for. Part of the corridor just after the fire door split between the 2 hotel brands really smells of stale smoker's smoke. It's now bad enough to make me choose a hotel in near by Val De Reuil that offers a better overall experience (a different brand) at a similar overall price. I've seen this hotel decline over the years and become more like the same hotel at Cleon (not stayed there for a while for same reasons) as both had the same lack of care from management and in need of some love and maintenance. The on site staff were/are struggling to provide a service to guests and overcome the malaise the property generates on guests.

Easy to get to comfortabl

Great member of staff on reception when we arrived. Rooms clean and tidy. No lift, that we could find, which might make it more difficult for those accessing top (3rd) floor. Rates for breakfast are not that much cheaper than the Ibis Hotel across the car park and there is much more on offer there.

After been sent the wrong code to gain entry we tried the other hotel next door and they sorted everything out,