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Urban Hotel Aix-les-Bains, BW Signature Collection
Hotels
8,4
/10
Very Good
251 reviews
What Guests Say About Their Stay
stuart
10,0
/ 10
Wonderful, comfortable stay. Staff were very helpful and gave us a free upgrade to our room! Very eco-conscious with water provided in reusable bottles. Spa was very luxurious.
Kenneth
10,0
/ 10
Ideal location close to town centre, great and friendly staff, nice breakfast (although perhaps a little expensive), and modern clean rooms. No complaints from me!
michelle
10,0
/ 10
Excellent hotel with fantastic family room, actually a suite with 2 rooms and 2 toilets plus large bathroom, two showers, 2 tvs etc. Only weird thing in the room was in main room begind the bed the wall was white with black speckles but it honestly it just looked like mould, so it was a bit disconcerting at first. See pics , wont let me upload pics
Spa facilities really great, pool just at right temperature. Sauna and hamman perfect and jacuzzi. Albeit Saturday it was very busy, no seats, jacuzzi constantly full etc, sunday after lunch we had entire lot to ourselves. Dont miss out on these facilities which were excellent. Pool step area needed cleaning: clogged with gunk gathered where the stone floor meets the pool steps, dont notice unless you're coming out the pool orherwise very clean.
Lift not working so had to use service lift, necessitating walking by workmen in your robe, and noise. No notice that works were ongoing. Not so bad at quiet times but when we checked in we were 20 mins waiting to use the lift behind others doing the same to go to our room!
Very large underground parking area.
Food only available for a couple of hours a day, what a loss of income for the hotel. Silly, even if it just offered pizza n burgers!! Lost opportunity to generate further income. Never saw the bar open.
Nothing much in Aix tbh, a bit of a dump.
A great stop off on the way to your destination.
In the Area
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1 Avenue De Marlioz, Arrondissement of Chambery, Savoie, Rhone-Alpes, France, 73100
Main Facilities
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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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What's around Urban Hotel Aix-les-Bains, BW Signature Collection
1 Avenue De Marlioz, Arrondissement of Chambery, Savoie, Rhone-Alpes, France, 73100
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Discover More About Urban Hotel Aix-les-Bains, BW Signature Collection
Location
Staying at Urban Hotel Aix-les-Bains, BW Signature Collection is a good choice when you are visiting Arrondissement of Chambéry.
About Urban Hotel Aix-les-Bains, BW Signature Collection
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Urban Hotel Aix-les-Bains, BW Signature Collection is the right place to stay.
All facilities in Urban Hotel Aix-les-Bains, BW Signature Collection
Others
Things to Do
- Hot tub
- Indoor pool
- Spa
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Multilingual staff
- Luggage storage
- Express check-out
- 24-hour Receptionist
Public Facilities
- Others
- Elevator
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
General
- Parking
- Refrigerator (shared)
- Parking (surcharge)
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Urban Hotel Aix-les-Bains, BW Signature Collection
Important Note
- Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
- Covered self parking fee: EUR 13 per night (in/out privileges)
- Pet fee: EUR 15 per pet, per day
- Service animals are exempt from fees
- Late check-out fee: EUR 30 (subject to availability)
- Spa fee: EUR 16 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: EUR 100 per day
- A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This hotel will place an authorization for the total of your stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The following facilities are closed on Monday, Wednesday, and Sunday:
- Dining venue(s)
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Urban Hotel Aix-les-Bains, BW Signature Collection | 62 |
Number of floors in Urban Hotel Aix-les-Bains, BW Signature Collection | 6 |
Another facilities in Urban Hotel Aix-les-Bains, BW Signature Collection | Hot tub, Indoor pool, Spa, Sauna, Steam room |
Frequently asked question in Urban Hotel Aix-les-Bains, BW Signature Collection
What are available facilities at Urban Hotel Aix-les-Bains, BW Signature Collection?
There are top facilites at Urban Hotel Aix-les-Bains, BW Signature Collection such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Urban Hotel Aix-les-Bains, BW Signature Collection?
The standard check-in time at Urban Hotel Aix-les-Bains, BW Signature Collection is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Urban Hotel Aix-les-Bains, BW Signature Collection provide breakfast?
Yes, Urban Hotel Aix-les-Bains, BW Signature Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Urban Hotel Aix-les-Bains, BW Signature Collection?
Urban Hotel Aix-les-Bains, BW Signature Collection is a 3.5-star hotel.
How many floors does Urban Hotel Aix-les-Bains, BW Signature Collection have?
Urban Hotel Aix-les-Bains, BW Signature Collection has 6 floors.
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More Reviews from Other Guests in Urban Hotel Aix-les-Bains, BW Signature Collection
Other sources (251)
8,4
Very Good
From 251 reviews
Cleanliness
8,8
Room Comfort
8,6
Service and Facilites
8,4
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Traveler Reviews Urban Hotel Aix-les-Bains, BW Signature Collection
Number of reviews per page
20
40
Top reviews
stuart
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Wonderful, comfortable stay. Staff were very helpful and gave us a free upgrade to our room! Very eco-conscious with water provided in reusable bottles. Spa was very luxurious.
Kenneth
10,0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Ideal location close to town centre, great and friendly staff, nice breakfast (although perhaps a little expensive), and modern clean rooms. No complaints from me!
michelle
10,0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Excellent hotel with fantastic family room, actually a suite with 2 rooms and 2 toilets plus large bathroom, two showers, 2 tvs etc. Only weird thing in the room was in main room begind the bed the wall was white with black speckles but it honestly it just looked like mould, so it was a bit disconcerting at first. See pics , wont let me upload pics
Spa facilities really great, pool just at right temperature. Sauna and hamman perfect and jacuzzi. Albeit Saturday it was very busy, no seats, jacuzzi constantly full etc, sunday after lunch we had entire lot to ourselves. Dont miss out on these facilities which were excellent. Pool step area needed cleaning: clogged with gunk gathered where the stone floor meets the pool steps, dont notice unless you're coming out the pool orherwise very clean.
Lift not working so had to use service lift, necessitating walking by workmen in your robe, and noise. No notice that works were ongoing. Not so bad at quiet times but when we checked in we were 20 mins waiting to use the lift behind others doing the same to go to our room!
Very large underground parking area.
Food only available for a couple of hours a day, what a loss of income for the hotel. Silly, even if it just offered pizza n burgers!! Lost opportunity to generate further income. Never saw the bar open.
Nothing much in Aix tbh, a bit of a dump.
A great stop off on the way to your destination.
Read More
Verified traveler
Business
10,0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room.
Laura
10,0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
We absolutely loved our stay here. Florent at reception was a wonderful host and told us all we needed to know to make the most of our stay. The room was gorgeous and we had a brilliant night’s sleep. Will definitely stay here again. Thank you for such a lovely stay!
David
Leisure with Partner
10,0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa.
ANIRUDH REDDY
8,0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Good hotel with value for money.
Ian
Leisure with Partner
10,0
/10
Reviewed 162 week(s) ago
Expedia Group verified review
Very comfortable hotel in decent location for the centre of town. Nice spa facilities too.
Verified traveler
8,0
/10
Reviewed 321 week(s) ago
Hotels.com verified review
only drawback was difficult car parking
Verified traveler
with Partner
10,0
/10
Reviewed 323 week(s) ago
Expedia Group verified review
Spacious room, very good shower, good breakfast, very secure parking.
Only criticism, could not access BBC news, despite the fact it was included in the list of channels.
Verified traveler
Leisure with Partner
10,0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
The place was recently renovated and the final result is very nice.
Bharatiben
10,0
/10
Reviewed 331 week(s) ago
Hotels.com verified review
Good location nice rooms good housekeeping overall but we didn’t get tea coffee sachets one at but when requested quickly provided
Extremely helpful friendly staff
Will come again to stay and recommend any time
Thank u for looking after us
casisa
10,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Tres bel hôtel avec tous les conforts qui vont avec . Recommande a 100%
jean marc
Business
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Très bonne literie et climatisation.
sandrine
Leisure with Partner
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
J'ai choisis cet établissements pour le prix car je faisais un bref sejour au final si on compte l'accès à la piscine et le parking qui est payant nous aurions pu prendre un hôtel près du lac.
Sandrine
2,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Paiement effectué alors quau telephone la reservation etait annulée .
Personnel très incompetent !
marie
6,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
acces piscine en supplément (pas vraiment précisé à la réservation, c'était juste indiqué spa en supplément mais c'est le même acces)
16 euro/personne pour y accéder..
Jean
8,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Escapade en amoureux! Établissement parfait pour être dans notre bulle. Calme, propre, bénéficiant d’un super SPA, et à proximité de tous commerces.
Staff agréable.
Rodolphe
Business
8,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Localisation.
Accueil, chambres spacieuses, équipements spa, le tout très bien.
Le petit frigo peut-être disponible en chambre mais sur demande car il n y en a pas pour toutes les chambres.
Dommage que le tapis de course etait en panne.
La zone spa est fabuleuse !
Le Park bien que payant est grand lesbplaces sont tres large!
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Christophe
Leisure with Partner
4,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
On a payé via votre réseau 296€ en arrivant on a payé le parking, le petit déjeuner et le spa pour 2 jours soit 96 € j'ai bien insisté pour payer ce supplément et être débarrassé pour notre départ. Hors en partant on nous a réclamé le petit déjeuner ! Ceci n'est pas normal ! J'aurais dû demander la facture détaillée des l'arrivée! Je ne recommanderai surtout pas cet hôtel et comme je suis beaucoup vu sur Google le massage passera très bien. Je ne remettrai pas les pieds dans un de vos établissements qui affiche 4 étoiles et a des douches avec du moisie sur le bas des fayence aussi !
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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