WS Opéra - Rossini

My stay at this hotel was extremely disappointing. The most serious issue was that my suitcase went missing while under the hotel's care. What made the situation even worse was the lack of urgency, accountability, and professionalism shown by the staff when I reported the problem. Instead of actively helping to locate my belongings, I was met with vague answers, poor communication, and little genuine concern. Losing a guest's luggage is a serious matter, and the hotel's response only added to the frustration and stress of an already difficult situation. A hotel should provide guests with security, peace of mind, and quality service. Unfortunately, this hotel failed on all three counts. The experience disrupted my trip and left me feeling that guest concerns were not taken seriously. I would not recommend this hotel to anyone who values reliable service and the security of their personal belongings.

Très bien situé dans le 8e près de l’opéra et des sites d’intérêt. Chambre très petite pour 2. Pas de climatisation donc les soirées peuvent être bruyantes lorsque les gens fêtent et que les fenêtres sont ouvertes.

The only thing regret is only one pillow for one person.

Property was not great, I would not recommend anyone to stay here. First, my check-in was delayed by 2 hours because they were not able to clean it in time. They tried to compensate by allowing me to check out 1 hour later, which is not helpful when I was already planning to check out early. There is no A/C in the unit and it becomes extremely hot because it is so small. There is a very small ceiling fan that only works if the one light is on, so despite me trying to everything, the only solution was to unscrew the lightbulb at night to allow the fan to run without the light. The unit sits directly above 2 very rowdy bars. To combat the heat, you maybe would think to open the windows at night, but the noise of the bars is essentially as if you were downstairs yourself, it is extremely loud. The unit had a small TV that was not a smart TV, so good luck streaming or signing into any services. There was zero amenities, no included coffee or water or anything which you would hope for from a unit like this. Overall, I would not stay here again and would avoid at all costs in the summer time.

The manager of the property was very communicative and helpful.

Lugar limpo e bem localizado, mas muito pequeno, Wi-Fi com bom funcionamento.

Restaurants à proximité.chambre propre . Lit 140 cm contre un mur pas pratique pour 2 personnes. Pas de possibilité de pdj mais kitchenette bien équipée .

Tres bon emplacement, calme

séjour convenable. un vrai jeu de piste pour arriver à votre chambre (4 digicode différents)

Linge de lit pas propre, Sur 4 eclairages, une lampe une avait des insectes mort visible dans le cache, une ne marchais pas, une marchait à moitier. Une bonne reactivites aux messages whatappas mais pas d’accueil sur place ce qui eneleve completement l’avanatge d’un hotel ou meme des appart "hotel" (Prevoir de la batterie sur le telephone ou de noter en avance les 4 codes d’acces a l’immeuble au risque de ne pas pouvoir rentrer)

Un séjour très agréable et une très bonne transmission d'information. Idéalement situé.

Bon rapport qualité prix. Idéal pour petit séjour