Grand Hotel Downtown

Hotels
6,6
/10
Pleasant
1.002 reviews

What Guests Say About Their Stay

David
10,0
/ 10
The hotel itself was great. Very near to the station which was what we were after, the room was clean and tidy, though some of the flooring was quite damaged on the 5th floor where we stayed. We loved the decor of the hotel which was very well done. The only downside was that the hotel is surrounded by strip clubs and walking back to the hotel in the evening did not always feel totally safe. This is not the hotel’s fault but worth thinking about if you are travelling alone. Staff were courteous and we were checked in quickly. They also held our bags before check into we could explore which was great. Overall, a good experience - it’s shame about the neighbourhood!
Carolina
10,0
/ 10
Wonderful check & check out experience with welcoming Silvio at reception, very helpful with tips for Frankfurt travel and sights. The lovely couple running the breakfast buffet were outstanding and always had the most beautiful breakfast set up for the hotel, we looked forward to it every morning. Thank you all for making our stay a positive experience.
Thomas
10,0
/ 10
The property is walking distance (one block) from the Frankfurter Hauptbahnhof and its connections to the U- and S-Bahn systems, so requiring a car to get around town is not essential. The flooring in front of the elevator on the floor where my room was located is in disrepair; otherwise accommodations were good.
In the Area
See Map
Taunusstrasse 48- 50, Frankfurt, Hessen, Darmstadt district, Germany, 60329

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Hotel Downtown is a hotel is located at Frankfurt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hotel Downtown

Taunusstrasse 48- 50, Frankfurt, Hessen, Darmstadt district, Germany, 60329
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Location


Grand Hotel Downtown is a hotel is located at Frankfurt.

About Grand Hotel Downtown

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hotel Downtown exclusively for you.

Get precious and unforgettable moment during your stay at Grand Hotel Downtown.

All facilities in Grand Hotel Downtown

Others Grand Hotel Downtown
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Spa
  • Sauna

General

  • Parking
  • Smoking area

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Business Facilities

  • Computer station

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hotel Downtown

Important Note
  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Tax ID - DE309483521
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hotel Downtown
65
Number of floors in Grand Hotel Downtown
5
Another facilities in Grand Hotel Downtown
Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in Grand Hotel Downtown

What are available facilities at Grand Hotel Downtown?
There are top facilites at Grand Hotel Downtown such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hotel Downtown?
The standard check-in time at Grand Hotel Downtown is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Hotel Downtown provide breakfast?
Yes, Grand Hotel Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hotel Downtown?
Grand Hotel Downtown is a 4.0-star hotel.
How many floors does Grand Hotel Downtown have?
Grand Hotel Downtown has 5 floors.
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More Reviews from Other Guests in Grand Hotel Downtown

Overall Ratings & Reviews Grand Hotel Downtown

Traveloka (9)
Other sources (993)
6,6
Pleasant
From 993 reviews
Cleanliness

7,4

Room Comfort

7,0

Location

7,2

Service and Facilites

7,6

Sort by
Most Relevant
Preferences
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Traveler Reviews Grand Hotel Downtown

Number of reviews per page
20
40
Top reviews
Naiele
icon-Leisure
Leisure
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

BED BUGS!!!! Disgusting filth ridden MOTEL… they really catfish you would be pictures. There are holes punched in the wall, floor boards coming up, and worst of all, bedbugs! And when I left the Front Desk staff know about this on checkout, they said “well the person before you in that room didn’t complain“. Will probably because the person before me didn’t have sensitive skin and didn’t react as quickly. But I’m pretty sure they got it as well. I have multiple bites on my arms and now instead of resting when I get home, I will have to be sanitizing everything. No accountability whatsoever. Do not stay in this hotel unless you’re absolutely desperate and don’t mind getting bedbugs!!
Read More
Osvaldo
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We checked in which was very quick. Got to the room and we found a hole in the wall, dead bug on the floor, holes in the floor and cigarette burns on the bathroom vanity.
SANTHOSH KUMAR
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good clean room...
Roy Edward
icon-Business
Business
2,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nothing commendable about this venue. Staff were polite. Just. Even the low price is too much to pay.
Verified traveler
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I selected this hotel based on its proximity to the train station. My suggestion is research the area prior to booking. The area is dirty, unsafe, and is very loud! Street noise, loud music, people yelling…it was difficult to sleep. The rooms are dark, the floors in the hallway are damaged! The hotel has an unpleasant smell! The breakfast is below average. I found hotel staff to be uncaring and not helpful.
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Pamphinette
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Would not recommend.
Dawa
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

So noisy and dirty
Verified traveler
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room tidy and comfortable. Outside noise is constant
Oleg
icon-Business and Leisure Family
Business and Leisure Family
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Liked personal's politeness. Disliked very much a neighborhood around the hotel.
David
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel itself was great. Very near to the station which was what we were after, the room was clean and tidy, though some of the flooring was quite damaged on the 5th floor where we stayed. We loved the decor of the hotel which was very well done. The only downside was that the hotel is surrounded by strip clubs and walking back to the hotel in the evening did not always feel totally safe. This is not the hotel’s fault but worth thinking about if you are travelling alone. Staff were courteous and we were checked in quickly. They also held our bags before check into we could explore which was great. Overall, a good experience - it’s shame about the neighbourhood!
Read More
Chantele
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

When we checked into the property, everywhere around us was people strung out and using drugs. They were shooting up with needles in front of the building. There was trash everywhere. When we got to the room there was water damage from the ceiling in the bathroom. The floors were wet and it smelled of urine. The toiletries were empty in the bathroom as well. The air conditioning did not work in the room, and you couldnt open the window to let in fresh air because of the stench and noise from outside. While i was changing, a man entered my room with a key while i was nude. I yelled at him and he slowly shut the door while watching me. Very unsafe and filthy hotel. The pictures advertised does not show what you get.
Read More
Daniel
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Ok
Chris
icon-Business
Business
2,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

STAY AWAY! This property is truly awful. It's located directly within the red light district. Drug users everywhere, including directly outside the front door every night, a very unsafe area. The bedroom I had didn't even have a full length bed, if you get a room on any floor with the number ending in *14 you will end up with your knees bent all night if you're over 5 foot 9 as the bed isn't long enough. I travel a lot, and I'm genuinely not a picky person, I very rarely leave reviews… but this place is truly awful.
Read More
Aly
icon-Business
Business
2,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Horrible area full of people doing drugs and partying all night long the air conditioning did not work it was the worst experience of my entire life
James
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Air conditioner was broken the building during our 2 day stay. Drug users and homeless were prevalent in the streets next to the hotel.
Liban
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Excellent hotel, location and staff!
Daisuke
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Broken light, dirty floor, not hot shower made our travel very hard. Noisy at night and unable to sleep. Smell owful time to time and the room was awkward to me. I understand that terrible environment around the hotel is not changble but these defect was totally not suitable for four stars hotel. Only good point was close enough to train station.
Read More
Carolina
icon-Business
Business
10,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Wonderful check & check out experience with welcoming Silvio at reception, very helpful with tips for Frankfurt travel and sights. The lovely couple running the breakfast buffet were outstanding and always had the most beautiful breakfast set up for the hotel, we looked forward to it every morning. Thank you all for making our stay a positive experience.
Read More
Thomas
10,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The property is walking distance (one block) from the Frankfurter Hauptbahnhof and its connections to the U- and S-Bahn systems, so requiring a car to get around town is not essential. The flooring in front of the elevator on the floor where my room was located is in disrepair; otherwise accommodations were good.
Angel
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room and the hotel were fine, No Ac and the people on the streets are making noise and doing stuff till 7am
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Hotel Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hotel Downtown

Traveloka (9)
Other sources (993)
6,6
Pleasant
From 993 reviews
Cleanliness

7,4

Room Comfort

7,0

Location

7,2

Service and Facilites

7,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hotel Downtown

Number of reviews per page
20
40
Top reviews
Naiele
icon-Leisure
Leisure
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

BED BUGS!!!! Disgusting filth ridden MOTEL… they really catfish you would be pictures. There are holes punched in the wall, floor boards coming up, and worst of all, bedbugs! And when I left the Front Desk staff know about this on checkout, they said “well the person before you in that room didn’t complain“. Will probably because the person before me didn’t have sensitive skin and didn’t react as quickly. But I’m pretty sure they got it as well. I have multiple bites on my arms and now instead of resting when I get home, I will have to be sanitizing everything. No accountability whatsoever. Do not stay in this hotel unless you’re absolutely desperate and don’t mind getting bedbugs!!
Read More
Osvaldo
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We checked in which was very quick. Got to the room and we found a hole in the wall, dead bug on the floor, holes in the floor and cigarette burns on the bathroom vanity.
SANTHOSH KUMAR
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good clean room...
Roy Edward
icon-Business
Business
2,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nothing commendable about this venue. Staff were polite. Just. Even the low price is too much to pay.
Verified traveler
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I selected this hotel based on its proximity to the train station. My suggestion is research the area prior to booking. The area is dirty, unsafe, and is very loud! Street noise, loud music, people yelling…it was difficult to sleep. The rooms are dark, the floors in the hallway are damaged! The hotel has an unpleasant smell! The breakfast is below average. I found hotel staff to be uncaring and not helpful.
Read More
Pamphinette
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Would not recommend.
Dawa
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

So noisy and dirty
Verified traveler
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room tidy and comfortable. Outside noise is constant
Oleg
icon-Business and Leisure Family
Business and Leisure Family
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Liked personal's politeness. Disliked very much a neighborhood around the hotel.
David
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel itself was great. Very near to the station which was what we were after, the room was clean and tidy, though some of the flooring was quite damaged on the 5th floor where we stayed. We loved the decor of the hotel which was very well done. The only downside was that the hotel is surrounded by strip clubs and walking back to the hotel in the evening did not always feel totally safe. This is not the hotel’s fault but worth thinking about if you are travelling alone. Staff were courteous and we were checked in quickly. They also held our bags before check into we could explore which was great. Overall, a good experience - it’s shame about the neighbourhood!
Read More
Chantele
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

When we checked into the property, everywhere around us was people strung out and using drugs. They were shooting up with needles in front of the building. There was trash everywhere. When we got to the room there was water damage from the ceiling in the bathroom. The floors were wet and it smelled of urine. The toiletries were empty in the bathroom as well. The air conditioning did not work in the room, and you couldnt open the window to let in fresh air because of the stench and noise from outside. While i was changing, a man entered my room with a key while i was nude. I yelled at him and he slowly shut the door while watching me. Very unsafe and filthy hotel. The pictures advertised does not show what you get.
Read More
Daniel
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Ok
Chris
icon-Business
Business
2,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

STAY AWAY! This property is truly awful. It's located directly within the red light district. Drug users everywhere, including directly outside the front door every night, a very unsafe area. The bedroom I had didn't even have a full length bed, if you get a room on any floor with the number ending in *14 you will end up with your knees bent all night if you're over 5 foot 9 as the bed isn't long enough. I travel a lot, and I'm genuinely not a picky person, I very rarely leave reviews… but this place is truly awful.
Read More
Aly
icon-Business
Business
2,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Horrible area full of people doing drugs and partying all night long the air conditioning did not work it was the worst experience of my entire life
James
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Air conditioner was broken the building during our 2 day stay. Drug users and homeless were prevalent in the streets next to the hotel.
Liban
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Excellent hotel, location and staff!
Daisuke
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Broken light, dirty floor, not hot shower made our travel very hard. Noisy at night and unable to sleep. Smell owful time to time and the room was awkward to me. I understand that terrible environment around the hotel is not changble but these defect was totally not suitable for four stars hotel. Only good point was close enough to train station.
Read More
Carolina
icon-Business
Business
10,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Wonderful check & check out experience with welcoming Silvio at reception, very helpful with tips for Frankfurt travel and sights. The lovely couple running the breakfast buffet were outstanding and always had the most beautiful breakfast set up for the hotel, we looked forward to it every morning. Thank you all for making our stay a positive experience.
Read More
Thomas
10,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The property is walking distance (one block) from the Frankfurter Hauptbahnhof and its connections to the U- and S-Bahn systems, so requiring a car to get around town is not essential. The flooring in front of the elevator on the floor where my room was located is in disrepair; otherwise accommodations were good.
Angel
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room and the hotel were fine, No Ac and the people on the streets are making noise and doing stuff till 7am
Number of reviews per page
20
40