The Rilano Hotel Munich, Trademark Collection by Wyndham

PROS You can tell this is a hotel mainly oriented towards business clients the moment you step in. There’s an old-fashioned bar, meeting rooms, and middle-aged businessmen hanging out in the lobby, but this isn’t necessarily a bad thing for regular visitors as there were no kids or strange people around, which is always good. The staff were excellent, kind and professional, no issues there. We stayed in a twin room and it was a pretty spacious room with two separate beds, not a double bed with a split mattress thankfully. The bathroom is on the other side of the wall from the beds, which is nice for a little more privacy. In the room there were clean surfaces, a bench, a comfy chair, working AC, a hair dryer, and a kettle with an assortment of coffees/teas. CONS We were a bit upset with there being no mini-fridge in the room as we couldn’t keep any chilled drinks or dairy products. The room fairies only visit your room every 3 days, meaning no fresh towels every day like most hotels, and with no clothes drying rack in the room, the AC could only manage to pull so much water out of the towels, luckily we brought our own. I was a bit disappointed that I asked to have the coffee sticks refilled at the reception twice and because they didn’t have them on hand I had to wait for housekeeping to deliver it, which never ended up happening. OVERALL RATING 8.5/10

Terrible WiFi, pretty good varied breakfast. Location for public transport connections is OK but not great.

This is a very nice hotel a few Kms from the centre of Munich. It has very friendly and helpful staff and is extremely conveniently placed for local restaurants and public transport. We had no need for a car because the public transport system (download the MVGO app) is sooo good, clean, efficient, easy to navigate and reasonably priced.

Best hotel best location close to metro station

For me the very kind and helpful staff stood out the most after the clean room,

The room was very clean, except the kettle... there was material inside. Also would have been nice to have exrra bedding in the room. I was MOST disappointed that the gym was not on site. We arrived and only then found out that there was no gym in the hotel, but the fitness center nearby. We'd prefer to not have to travel for this.

I didn't have breakfast.

Bathroom smelled like piss. Was not cleaned well. Shower head broken. Housekeeper barged into our room even when we had the “do not disturb” sign on the door handle. Scared the heck out of us. Barkeeper was the only good aspect of the stay.

I think this hotel is designed for the employees visiting the nearby offices, not for tourists. The closest station is a 13 minute walk.

Great room. Bar and restaurant on site. Close to tram stations.

Great, clean, easy access

Im giving this a bad review due to the poor hospitality. Workers were rude and had this snarky attitude towards us when asking for any accommodation. Nothing special, pillows were flat, just one for each of us. When I requested additional pillows the works scoffed and gave a little laugh and said no when I asked for more than 1. I was super happy when we left the hotel.

Clean room, friendly staff.

Room was small but clean. Grocery store and decent transit options in the area

Breakfast was very good lots of options were available

The room was soooo hot, the beds were slated weird & we only got one pillow.

Nice area

About breakfast, everything is clean

FRIENDLINESS OF RESTAURANT STAFF INSUFFICIENT CLEANING OF ROOM

Dated property, they don’t clean the rooms, empty soap/shampoo, no refills, broken bed, broken shower door, leaks…