Grand Meteora Hotel

My family encountered poor service at this hotel. During breakfast hours, my family was shocked to find housekeeping maids in our rooms even though we did not put out “Please Make Up Room” sign. Our valuables, phones and important belongings were still in the rooms. Our pyjamas were still on the beds. These were clear indications that we had not left the hotel to sight see. In shock, we approached the reception with 3 female staff. Two of them were extremely rude and unreasonable. They blamed us for not putting out “Do Not Disturb” sign. They claimed that guests can leave hotel without phones and personal belongings. They argued that housekeeping has the right to enter guest rooms any time during breakfast hours. Instead of helping, the reception made the whole incident worse. Feeling uncomfortable and disrespected, we asked to check out with full refund for the second night after having paid in full for 2 nights. We wouldn’t want to leave if not for this intrusive housekeeping and offensive reception. However, we were forced to stay because our distressed request was rejected. We had the opportunity to stay at another 3/4-star hotel in Kalabaka for a third night. There is no doubt that the service in that hotel was so much better than Grand Meteora hotel, which is overrated and over priced.

Spacious room, nice view of the meteora. Free parking. However not managed properly, breakfast was terrible, not even 8am already ran out of fruits.

Excellent thank you

Excellent staf, beautiful property

Terrible rude staff room was old and stinky view was great

This property is very nice and quiet, it is a 20 minute walk to town if you don’t have a car.

The hotel has a wonderful breakfast and is very close to Kastraki- a short and hilly walk. We weee able to rent e-bikes in Kastraki for the day and used them to visit each monastary. (Many people don’t know about this option). The hotel provides great robes as well as slippers. Big room and bathroom; great balcony. We had a view of the rock columns and Kastraki. Staff was helpful and we would stay again.

Check in was awesome, young lady who spoke English was extremely helpful & informative! Food & room were great! Facility was beautiful, location could be better & view is incredible. Gentleman who managed front desk in afternoon was totally unacceptable & rude! Too many charges, ie ice, pool & jacuzzi. HVAC & Internet were challenging.

Breakfast was very disappointing. As a Vegetarian, there were practically no options. There was only one type of bread, no hot milk, only one fresh fruit. They were also not accommodating to making anything meatless for us. We scarcely had anything for breakfast during our stay and frequently found ourselves hungry. We could only eat white bread as all the breads had bacon/ meat in it. We requested for a bread without meat for the next day but were completely denied. Both days of our stay we had to spend money for our breakfast. Very very disappointing

Got a great rate at their fabulous 4.5 star hotel located at the base of the rock pillars. Great view from our first floor balcony! Exceptionally clean and very comfortable. Room had a few wall defects (paint, cracks) but was fine overall. Wifi was spotty at the very end of the floor where our room was (had to go into doorway/hall to keep a connection) but free is free. Plenty of parking space. Breakfast buffet had everything you could want and a lot you could not get to in one sitting. Great stay overall!

The property was beautiful and hotel very nice located at the foot hills of Meteora, check in was great front desk staff was very helpful and accomadating, the restaurant staff needs some kind of training they were not very friendly and not attentive to our needs, drinks, etc

Bathrooms need updating and beds are hard.

Beautiful views from the terrace and well appointed suite.

beautiful place, nice staff

Great views

The hotel was clean and spacious. Nice views off the back. Not really close to anything. Website and booking engines heavily feature the pool and gym. We booked the hotel specifically because we knew we'd like to swim after a long day of hiking. Unfortunately, on arrival to the pool we learned it would cost an extra $30/day for our family to use the pool. Note, the rooms themselves were only $87/night, so an extra $30 is a significant mark-up. This fee doesn't seem to be disclosed on the hotel website or the booking engines. Very disappointed. It was obvious that breakfast was made for a large tour group that must have left early. By the time we came to breakfast at 0830a everything was completely dried out and unappealing in the warming trays. We didn't really eat anything.

Spacious common areas, great spa and friendly staff.

Large well Maintained hotel, fabulous views, clean and large rooms, good staff, very good breakfast.. well priced..

Amazing place..scenery is beyond belief..super clean.. great place to stay!!!

New property just outside town. Very quiet but modern and clean. Nice spa services and a good value.