Loved our stay at Porto Fira Suites - excellent breakfast delivered to the room and wonderful staff. Even though the hotel is 85 steps down the walk down is not that bad. Majority of the steps are wide brick ones, not narrow slippery marble ones. If you are concerned about the steps, request a room on a high floor and you will avoid more steps within the hotel. View from our rooms was great even though we were just one level below reception.
We had an absolutely magnificent 2 days in Santorini at Porto Fira Suites! It's in an excellent location in Fira - so close to shops, dining, but the most incredible part is the view - absolutely STUNNING! Our Senior Suite was the perfect size for my husband and I along with our two daughters. Beautifully and tastefully decorated with windows overlooking the sea and sunset. The service was impeccable from helping us with coordinating airport transport, to the porter who lugged our luggage down 85 stairs, to the manager who walked us through the history of the island and recommendations on activities & dining, to the bartender who made the best aperol spritz! We also really enjoyed our private balcony where we ate breakfast al fresco. We cannot recommend this hotel enough!
I have truly never had a better hotel experience, and that is with a lot of international and domestic travel. Even prior to our arrival, the hotel staff reached out to assist in arranging transportation and any other needs we may have. From the moment we arrived, they were ready for us and were incredibly warm and welcoming. They took time to give thoughtful recommendations and we immediately felt at home. Throughout our stay they greeted us by name and asked about activities we had told them about. The room was wonderful and had everything we needed, including amazing views.
Our stay was already delightful, but they went above and beyond when we had an early check out but late evening flight that night, with an all-day tour during the day. For no extra charge they not only kept our bags, but when we got back from our tour and had a few extra hours to kill before our flight, they showed us to a room so we could rest and enjoy a final sunset dinner, with no extra charge.
They seem to truly care about the people they are taking care of, not just seeing us as “customers.” Would absolutely stay here again and will recommend to anyone who is visiting.