Jungle Lodge Hotel

How close it was to the ruins.

Me gustó lo cerca que está del parque, pero el servicio del personal nada amables.

Excellent location. Very reasonable food prices and options. Very friendly staff.

Very convenient location for visiting Tikal national park. All facilities were clean, we did not use the pool so I cannot comment on it. But if convenient location , safe and clean is what you are looking for, then it works well. They do turn lights out by 11 pm. Electricity has different times for when it is on and WiFi is limited to certain areas.

The property is very nice, and the staff are professional, and very polite.

We enjoyed our stay at the Jungle

It’s like the name states , a Jungle Hotel. Excellent service and the tours options at better rates. I recommend the morning 3am tour to the ruins in Tikal, it was amazing . The tour guide very knowledgeable and prepared. Thanks for the good service !

Very clean, loved the Pool!!

The experience of being in the jungle is amazing, and the hotel delivers that experience very well. No complains there. Restaurant was good, water bottles were provided every day, and the "power out" times didn't bother at all since ceiling fan, nightlight, hot water, all work during those times. What to improve: 1. When we arrived the floor of the room was very dirty. It's a very small room so it's not hard to keep clean. 2. The swimming pool is falling apart. It has cracks, all paint is peeling, bottom is full of sand, water is cloudy. 3. You need an espresso machine at the restaurant. It's not that hard, and most tourists at the hotel are European... It would be a big plus. 4. Extend wifi to the rooms. Should not be that hard. Want to go above and beyond? 5. Improve communication with the customers before they arrive to the hotel 6. If the customer flight was late and the restaurant won't be open, proactively ask the customer if there is something they would like from the kitchen. I had to ask. 7. If the customer is leaving early, 5am shuttle, and cannot have breakfast, proactively prepare something for them so they can have at least a coffee and a cookie before leaving. 8. More rooms with A/C

Jungle lodge is magical, a 5 minute walk to the entrance of the park, helpful staff to sign you up for tours, relaxing pool area and many food options. Wish I could give it more stars, highlight of our time Guatemala.

Outstanding access to natural environment and Mayan ruins. Local cuisine at restaurant was outstanding and private tour guide was excellent.

Outstanding access to the natural environment and Mayan ruins with excellent private tour guides and outstanding local cuisine in on-site restaurant.

The property is perfectly situated for access to Tikal. I found it a little frustrating that everything cost extra (eg drinking water). That aside, the staff were welcoming and helpful and the assistance to plan shuttles, etc was very thoughtful and well executed.

The Jungle lodge was the ideal location to explore Tikal from. Located just inside the admission area for the park proper, it was less than a 5 minute walk to gain entry. I'm willing to give the place some leeway, given its location, but I'm also happy I was only there 1 night. Every member of staff I encountered were helpful and patient. The room was clean if simple. The atmosphere of the hotel, nestled in between the trees of the jungle, made you feel really immersed. There's really no signage or direction indicating how to get to the hotel. You're left working through language differences to find your room. The bed was 'board of wood' stiff. There was just no way to get comfortable on it. The bathroom was on a septic system that I managed to immediately clog. The shower was a dribble of water that only came out scalding hot. My shower consisted of jumping in an out as quickly could to try an rinse off. The plumbing issues might have been chalked up to "rustic ambiance" except I realized that the restaurant, not 100 feet away had proper flush toilets and sinks that operated perfectly normal, so the plumbing exists to give that to the rooms. The restaurant is expensive for meh food. But the only alternatives involve leaving through the entrance and walking over to the comida area with its small food vendors. In the end, I'm not sure the cons outweigh the convenience of the location, but they could do so much more to make the stay more comfortable.

Great hotel, great room, allowed for early checkin coming from a red eye flight which was huge. Thank you!!

A beautiful setting in the jungle serenaded by howler monkeys. First class staff take very good care of all your needs. Shuttle service was very efficient.

The jungle Lodge is a great option for touring around Tikal . The lodge itself is very nice. With a small movie theatre where they show documentaries a nice little bar and a small pool. The problem is when you get to your hotel room. There was four of us and they provided us with two very small beds that were lopsided. The room is very hot and the fan turns off in the middle of night which makes it pretty hard to sleep. We were there for two nights and had to eat at the restaurant quite a bit and would’ve appreciative much more vegetarian options.

Great place, next to Tikal National Park. Highly recommended.

Stayed here so that way we wouldn’t have to drive far to see the ruins. Very clean and beautiful property! The staff was SO kind and helpful. The food was delicious! The rooms were beautiful and comfortable. There is no WiFi which for me personally felt nice to unplug and enjoy nature.

Lodge is great. Very accessible to Tikal entrance. They didn’t tell us that cut off power every couple hours - which is problem for people who need cpap to sleep. We did the sunrise tour - was amazing. But they don’t provide flashlights and had to use phones to hike in the dark.