Holiday Inn GOLDEN MILE HONG KONG, an IHG Hotel

Very convenient location, just in the middle of what you stay at Hong Kong for

Great location.

this place shows a little bit of age but it is very clean. we had some issues with shower but this was addressed quickly when we brought it to staffs attention. the hotel also provided us with wheelchair free of charge for my elderly mother to tour around with in the city. the staff are friendly and courteous.

Great staff. They had the swimming pool closed for 3 months but no mention at time of booking

The room is in bad state, musky smell and it is very small. Wifi not working even though there is a big router in the room. Cleaniness is below since the bedsheet had a stain. A big cockcroach was flying around in the room and thankfully i killed it before it can hide further. Curtains also have holes, flooring has holes and patches, switches are also stained with dirt. See photos. The hotel tried to be "eco-friendly" by charging for toothbrush and basic toiletries which other hotels in HK don't. At checkout, the counter staff already charged on the credit card but wanted tonkeep all details of the card in their system. Asking them why they need to key in everything from name to card number, cvv and expiry date etc, their reply was their system requires. I objected but they insist else they don't accept the payment which already went through via VISA. I think this is the worst state of IHG hotel in the region.

Excellent location

clean

Staff was great, hotel rooms are older but good value

Noce hotel. Great location. Very clean

Great location for a few nights in HK. Staff was very friendly, service was good and the dinner in the restaurant was excellent.

I come to Hk once a year & Holiday Inn Golden Mile is the best hotel I have stayed in TST. I got an hour extra for checking out & the bed is very comfortable. Staff members are genuinely friendly.

Old, dirty. We found a bunch of hairs in clean towel. Water bottles had been opened and refill with water in both rooms. This is very disappointing and very unhygienic and could caused sickness to guest. We can't believe this is happening with IHG standard!. Only 2 staffs who at least smile and greet were the 2 concierge on our last day of check out. Room is very old, dirty and outdated. The only good thing is the location. No greeting, not friendly like how IHG brand standard. No other benefits for members just because we booked via 3rd party, yet this is cheaper than booking direct.

Kind service. Free upgrade. Perfect location. Recommend.

Very good service & location

Great experience

the hotel should renovate the rooms

Pretty gross. The toilet didn’t flush well, the bathroom smelled, the sheets were rough, there were no cribs available and staff didn’t care at all or make an effort, the stopper in the tub didn’t function, there were few amenities. Overall not impressed.

Excellent stay. Did exactly what it said on the lid, only one disappointment was we didn’t know about the pool being closed for R&M. Only minor thing and overall a wonderful stay and great location

Room was decent but property was rather on the old side and extremely packed. Location was great as it was within walking distance to lots of food places and near several MTR exits.

Everything you would expect from an IHG hotel. Excellent location, close to MTR. Staff were very friendly and helpful.