Regal Kowloon Hotel

My family and I stayed at Regal Kowloon from June 26-July 4, 2025. This was my return to Hong Kong after many years and it was lovely to visit my 2nd home again. I would like to share a few of my experiences: 1) Our room was spotless and the beds were comfortable, making a great night's sleep for me and my children. Housekeeper Ah WONG was very pleasant and always greeted us in the morning on our way to breakfast. 2) Front Desk staff were very courteous: WILLIAM and ASLAN provided helpful information about my stay. Duty Manager KING WONG was kind to approve our late checkout request. You have a good Front Desk team, Maureen - much appreciated! 3) We enjoyed the breakfast buffet, thanks to Paggy and the crew! The variety of food was fresh and scrumptious. I was impressed with the turnaround of the table after one guest leaves and the the table is ready for the next guest on busy mornings. 4) EMA in Club Lounge took good care of us as we relaxed and enjoyed our drinks, snacks and the massage chair :-) 5) Thank you Concierge MICHAEL & DAISY for storing our luggage while we were out and waited for our ride. 6) The hotel's location was conveniently located near Victoria Harbour and the Tsim Sha Tsui waterfront. It is also a walking distance of many shops, restaurants and the metro station. Overall, we had a fantastic experience and would definitely recommend this hotel to others. THANK YOU REGAL KOWLOON HOTEL! ~ Maria Rosario N. Jimenez Guest Room 1202

I love this place, i will be back soon!

Bad service

The property is located within a comfortable walking distance from many attractions, with plenty of delicious food options just a five-minute walk away. Our room was spacious and fairly clean. However, it seemed the bathroom hadn’t been thoroughly cleaned before our arrival, as there was some minor dirt and hair in the shower. This wasn't a major issue for us—we were able to give it a quick scrub with soap and water. We did wish there was a microwave in the room to heat up leftovers, but this didn’t significantly impact our stay. The lobby staff were friendly, though the receptionist rushed us during check-in and didn’t provide any information about the hotel’s amenities or typical procedures. As a result, we felt a bit unprepared and unsure about what services were available. Overall, my husband and I enjoyed our stay and would definitely consider returning on our next trip to Hong Kong

ddddd

The hotel was convenient, lots of dining options around. The room was clean but the bathroom was outdated and old.

Comfortable stay, brilliant location as it was easy to access shops, restaurants and the subway.

Nice hotel with convenient location

Hotel is clean. Good customer service and it’s convenient to local shops and restaurants

The lady who checked in for me was kinda rude. No customer service and greeting. The building is old and bathroom sink is stuck. The only good thing is the cleaning lady is so nice and kind.

Great service and good sized room. Very impressed

Needs a serious upgrade.

Here 2 nights, location excellent close to MTR, hotel is a bit old but the room is large and nice, recommended.

Great room, Very clean. Large bathroom and lots of hot water. Quiet, close to my office, close to lots of restaurants etc. Very safe. Slow check in. No early check in. Very friendly staff. Surprisingly, no waits for elevators.

It shouldn't be a 4 star hotel rating. I've stayed at a 3 star hotel with much better service & condition.

I would not recommend staying here, it's not 4*. The hotel is very tired, neglected and in need of significant investment. Check in was poor with long lines of people waiting, the process feels very slow and old fashioned, it's clear the hotels systems are dated. There is nowhere to sit down in the lobby which feels chaotic with rows of bags and cases chained together because the concierge has nowhere private to store them. The condition of the hotel is poor, it's clearly not receiving any investment and just being used as a cash generator, everything is either broken, peeling, scratched, chipped or worn. The rooms haven't been deep cleaned in a long time, the beds are solid, I'm heavy and it still felt like sleeping on wood. The basics haven’t been considered which are now essential such as no power by the bed and mistakes were made in the design like a hand rail on the shower screen which clearly guests lean on so there's now warning signs not to do so. Glass bottles for water which again have warning signs about breaking the bottle. The hotel just feels very uninviting. It needs huge investment and it could be great but if the owners have let it get to this exhausted old level, they clearly don't care. Shuttle driver, slow down!! The positives were location but the 5* similarly priced Royal Garden next door is in the same place. One employee who went out of his way to provide the best service he could was Tahveeb, he was great, kind and welcoming so thank you Tahveeb.

I would not recommend staying here, it's not 4*. The hotel is very tired, neglected and in need of significant investment. Check in was poor with long lines of people waiting, the process feels very slow and old fashioned, it's clear the hotels systems are dated. There is nowhere to sit down in the lobby which feels chaotic with rows of bags and cases chained together because the concierge has nowhere private to store them. The condition of the hotel is poor, it's clearly not receiving any investment and just being used as a cash generator, everything is either broken, peeling, scratched, chipped or worn. The rooms haven't been deep cleaned in a long time, the beds are solid, I'm heavy and it still felt like sleeping on wood. The basics haven’t been considered which are now essential such as no power by the bed and mistakes were made in the design like a hand rail on the shower screen which clearly guests lean on so there's now warning signs not to do so. Glass bottles for water which again have warning signs about breaking the bottle. The hotel just feels very uninviting. It needs huge investment and it could be great but if the owners have let it get to this exhausted old level, they clearly don't care. Shuttle driver, slow down!! The positives were location but the 5* similarly priced Royal Garden next door is in the same place. One employee who went out of his way to provide the best service he could was Tahveeb, he was great, kind and welcoming so thank you Tahveeb.

A little old but very well maintained, reasonably large room in a very good condition. The hotel's location is great - walking distance to Avenue of Stars, and there is a nice square area right in front, many good restaurants and cafes around, MTR station in walking distance.

Great location by the harbour and 4 min walk to nearest MTR exit (but 12 min to the actual MTR) but the hotel is very outdated and was not like the photos. The room is very spacious but again outdated. The office chair was broken and the battery operated clock wasn't working. No usb plugs, no outlet in the washroom. No washroom fan and there was a sign to warn you about how to shower in a way that won't set the alarm off. The shower doesn't have a full sliding door..it goes halfway so if you don't shower carefully, you could get water on the floor. The hallways are dark and dingy and it felt dirty. I had to ask for new cups and mugs after I saw they still hadn't been changed after 2 days when I clearly left my tea bags in there. When I called to ask why- they said they don't change it unless asked. I'm not sure I call that as an eco friendly practice... If you just care you have a spacious room by the harbour for a good price, sure this is fine. But if you're used to more modern hotels that have better service, then try another place.

old property