Canopy by Hilton Reykjavik City Centre

This hotel is just so cozy. The communal spaces are inviting, the environment is relaxing, the location is fantastic. It really feels like a home away from home.

Everything was perfect The staff was incredibly nice and helpful Perfectly located

Lovely hotel, only thing to note is that at the weekend it’s very noisy. It was fine in the week though. Kind of the price you pay for being right in the center. Lovely clean, quirky hotel. Would come back.

It was just ok

Excellent hotel. Fabulous breakfast. Very close to the bus stops and downtown !

The hotel is clean and well-located. The staff could be a little bit more friendlier or welcoming. The 4 people I interacted with at the front desk were very short and serious with their answers. They were not rude but not as welcoming as I have experienced in other Hilton hotels.

Love this hotel. We'll be back.

Good location and good breakfast buffet

The hotel has a modern feel. However, it spreads across various buildings and therefore is quite hard to navigate. We stayed on the 4th floor and were disturbed on our first few nights by loud music travelling through void space. It was exceptionally noisy and disappointingly the hotel offered no serious alternatives. Also, the rooms were overly warm. Both made for an uncomfortable sleep.

Beautiful property and great rooms. A little loud at night due to nightlife depending on your location in the hotel. The location is very convenient otherwise!

The overall vibe was just so pleasing!

Perfect location to stay at in Reykjavik. Close walking to bus station 6 where we got picked up at for all of our excursions. Close to the main street where shopping and restaurants are. Rooms are more spacious than most European hotels with a lot of shelving for luggage and large bathroom. Very clean. I would definitely stay here again.

Amazing staff and easy to walk around and transport.

The room was big and spacious and very comfortable. The location was amazing as everything was within walking distance and the main bus stop was not too far and your company’s could come pick you up with no hassle. The breakfast option was really good too and the staff were lovely.

The staff we just indifferent. No real hospitality and everything seem to be an inconvenience for them.

Really loved the hotel and the location. The restaurant was delicious and the hotel is in an excellent location, right in the middle of everything. Really enjoyed everything and hope to be back again some day!

I liked the property

This was one of the best hotel experiences that I've had in my life. Helpful staff, beautiful surroundings, great location--we will be going back for sure.

We were really looking forward to giving this Hilton a 5-star review as there were many great aspects to our stay. The hotel itself is stylish, and the location is excellent—perfect for exploring the area. However, our experience was marred by an few issues with the room. Firstly, the room we were given did not appear to be the one advertised, and on top of that, there was loud noise as the water drain pipe was directly against our room (room521) before rolling down the roof to the main gutter. That made it difficult to relax before the weather got much colder and the snow stopped melting. We reported these issues to the front desk and even followed up via email after being asked for feedback on check-in, but we never received a response. Despite being told we would be contacted, no one reached out to address the problems, which was disappointing. While the hotel has a lot of potential, the lack of follow-through on customer service left us frustrated. A simple acknowledgment or resolution would have gone a long way. I hope they can address these gaps in service, as this could be a truly fantastic place to stay.

Completely met expectations