Holiday Inn Express BENGALURU YESHWANTPUR by IHG, an IHG Hotel

Overall good hotel

All the rooms in this hotel are not sound proof. You can easily hear while walking through corridor. My room was next to overbridge. Lot of horns throuout the night, could not sleep. I requested to change the room, reception said we will send someone to check the room. After waiting for almost 40 min. I went to reception with request to change the room. They provided other room with dirty smelling carpet. I asked them in the morning if I can get orher alternative. I was refused. I was promised that they will refund me for the remaining amount as I was checked in for few more days. I still did not receive my refund. This is a hostel. No hand towels provided, very limited aminities with dirty,dusty smelling carpets. One of the worst hotels in my India trip.

Not that good, no value for money

Good service and very polite staff.

Better South Indian breakfast should be available

Room was very small and food was just ok

The hotel front desk said we haven't paid yet during our arrival. I made a payment again despite paying telling them because it was paid with receipt.

too many mosquitoes

The room sizes are equal to a toilet . Shane on such hotels.

Food was poor. Despite informing every next meal, no improvement. Booked for an SUV to the airport, end up getting sedan. Was late for the flight, had to voice out much to get refund in cash. Too tiny rooms. Just one thing good was, closest to my work and a chain of holiday inn hence safety concerned wasn’t there.

Provided two IDs for 2 rooms Staff insist on IDs for all guests including children. No specification on which pages of ID required so provided photo pages. Staff come back & insist on front and back passport. Has been just short of harrasment

The stay was ok, toilet was dirty I called the receptionist to send someone to clean. One guy came and he cleaned with the white towel it seems like they use it to clean the toilets and then rotate the same ones for the customer use.

Good

Very cozy, comfortable and clean.

Its that time of the year when many from all over India head to BIEC exhibition centre and hotels are difficult to find. .This hotel though available was much expensive considering HI Express offering with small efficient rooms and small working cafe rather than a proper restaurant. And it served its purpose well.

The staff were very rude. Also not a value-for-money option.

Dirty dishes outside of the room 12 hrs

Rooms are very small. Consumables on request only. Staff not friendly, very rude at receiption. Any request for little late check out will not be permitted. 25percent to pay beyond one hr!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Disappointed right from entrance, which is a narrow passage at the side of the building. first timers will definitely miss it. To reach reception you go to 4th floor, there is no help available to carry your luggage. The rooms are in another floor of the building. Again there is no help with luggage. The narrow, closed and endless corridor with countless room doors on both sides doesn't give a safe feeling to family travellers. The room is suffocating, 80% occupied by the bed and is not suitable for solo traveller too. I asked reception to provide me a better room, they said all rooms in hotel are of same size 145 sqft. I felt the room is not even 100 sqft size. The room doesn't have wardrobe; has tiny table, barely fits your laptop; the bathroom is too tiny without latch on the door. The Complimentary breakfast is not up to the standard and wait time was more. The staff appeared to be overworked or not motivated as we always got cold response. There is no luggage room in the hotel. We had to leave our luggage in open area at the time of check-out as our travel was late evening on that day. There is one good thing is, the Metro station in walking distance. But when it rains or when you have luggage, you will find it really hard to get an auto or cab from the hotel. The opposite road is blocked by the intercity buses at night and it is a nightmare to return to hotel from city. Overall, didn't meet my expectations of a 3-star hotel and is not recommended to anyone.

Not so good n not so bad.