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ITC Grand Chola, a Luxury Collection Hotel, Chennai
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ITC Grand Chola, a Luxury Collection Hotel, Chennai
Hotels
8,8
/10
Very Good
683 reviews
What Guests Say About Their Stay
Chandini
10,0
/ 10
Excellent hotel. Really beautiful and clean. Within the hotel compound, it is safe and serene. But this is India, so I wouldn’t recommend walking out on your own.
Rajagopalan
10,0
/ 10
This is a luxurious hotel in the city served by excellent staff. The rooms are massive (ITC One), well appointed with excellent facilities and air-conditioning. The staff is always willing to help and ensure customer satisfaction. The pool is easily accessible and so is the gym. The bed is massive and they have a variety of pillows to order. Any request is attended to immediately. The breakfast at Madras Pavilion is massive and well stocked.
Surianarayanan
10,0
/ 10
This hotel has many excellent restaurants, the staff are very helpful and the rooms are spacious
In the Area
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# 63 Mount Road, Guindy, Chennai, State of Tamil Nādu, India, 600032
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in ITC Grand Chola, a Luxury Collection Hotel, Chennai
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What's around ITC Grand Chola, a Luxury Collection Hotel, Chennai
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# 63 Mount Road, Guindy, Chennai, State of Tamil Nādu, India, 600032
Discover More About ITC Grand Chola, a Luxury Collection Hotel, Chennai
Location
ITC Grand Chola, a Luxury Collection Hotel, Chennai is a hotel in a good neighborhood, which is located at Chennai.
About ITC Grand Chola, a Luxury Collection Hotel, Chennai
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ITC Grand Chola, a Luxury Collection Hotel, Chennai exclusively for you.
ITC Grand Chola, a Luxury Collection Hotel, Chennai is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at ITC Grand Chola, a Luxury Collection Hotel, Chennai.
All facilities in ITC Grand Chola, a Luxury Collection Hotel, Chennai
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Beach umbrella
- Outdoor pool
- Garden
- Spa
- Health club
- Sauna
- Steam room
- Pool sun loungers
Business Facilities
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
General
- Smoking area
- Banquet
- Ballroom
- Parking
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
Food and Drinks
- Bar
- Breakfast
- Snack bar
Nearby Facilities
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Children pool
Transportation
- Valet parking
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in ITC Grand Chola, a Luxury Collection Hotel, Chennai
Important Note
- Fee for buffet breakfast: approximately INR 1947 per person
- Airport shuttle fee: INR 2390 per person
- Pet fee: INR 1750 per pet, per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: INR 2000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at ITC Grand Chola, a Luxury Collection Hotel, Chennai | 600 |
Number of floors in ITC Grand Chola, a Luxury Collection Hotel, Chennai | 10 |
Another facilities in ITC Grand Chola, a Luxury Collection Hotel, Chennai | Laundry service, Tours, Multilingual staff, Express check-in, Wedding service |
Frequently asked question in ITC Grand Chola, a Luxury Collection Hotel, Chennai
What are available facilities at ITC Grand Chola, a Luxury Collection Hotel, Chennai?
There are top facilites at ITC Grand Chola, a Luxury Collection Hotel, Chennai such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ITC Grand Chola, a Luxury Collection Hotel, Chennai?
The standard check-in time at ITC Grand Chola, a Luxury Collection Hotel, Chennai is starting from From 15:00 while the latest check-out time is at Before 12:00
Does ITC Grand Chola, a Luxury Collection Hotel, Chennai provide breakfast?
Yes, ITC Grand Chola, a Luxury Collection Hotel, Chennai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in ITC Grand Chola, a Luxury Collection Hotel, Chennai
Traveloka (2)
Other sources (683)
8,8
Very Good
From 683 reviews
Cleanliness
9,2
Room Comfort
9,2
Location
8,2
Service and Facilites
9,0
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Traveler Reviews ITC Grand Chola, a Luxury Collection Hotel, Chennai
Number of reviews per page
20
40
Top reviews
ARUN
Friends and Family
10,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Its was just amazing overall.
Chandini
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent hotel. Really beautiful and clean. Within the hotel compound, it is safe and serene. But this is India, so I wouldn’t recommend walking out on your own.
Rajagopalan
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This is a luxurious hotel in the city served by excellent staff. The rooms are massive (ITC One), well appointed with excellent facilities and air-conditioning. The staff is always willing to help and ensure customer satisfaction. The pool is easily accessible and so is the gym. The bed is massive and they have a variety of pillows to order. Any request is attended to immediately. The breakfast at Madras Pavilion is massive and well stocked.
Read More
Anusha
Leisure with Children
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Breakfast was really good. It was really nice and staff are very helpful
srividya
Leisure Family
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Was excellent
Verified traveler
8,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Extraordinary building, if not too overwhelming as a hotel. Great spa. Unfortunately it's right under flights taking off from nearby Chennai airport so at the poolside it's constant flight noise and could hear airplanes from inside room all through the night. Really comfortable bed, great linen. Great breakfast, but also noisy in restaurant with very irritating piped music. Also too noisy with music in lounge. Try turning down the noise in hotel you can reduce please, if you can't stop airplanes (but maybe need to update window insulation)! Bathroom fittings a bit old / sharp. Kitchen / living area in apt. very dated and quite scruffed. Very few furnishings / ware.
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Mahal
Leisure
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
expansive property w 6 good restaurants
Chittibabu
Leisure Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent stay
NAGALAKSHMI
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
All are excellent
Surianarayanan
Leisure Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This hotel has many excellent restaurants, the staff are very helpful and the rooms are spacious
Verified traveler
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
We spent 12 days at the hotel. The 1 bedroom apartment was impeccable, and very comfortable. The staff are very helpful, efficient and accommodating . Check in and check out was easy. There are several options for dining at the hotel. The dishes at the buffets and a la carte dining are well curated and substantial. The fine dining restaurants are all exceptional. The in-house spa is luxurious, the staff and treatments are professional.The pool and surrounding gardens are beautiful.
The hotel takes security very seriously, and we felt safe at all times.
We will definitely stay there again.
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Letizia
Leisure Family
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
everything was perfect
Neil Armstrong
Business
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Private and secure place to stay.
Savio
Business with Friends
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Very well kept property with excellent staff.
Vinodhkumar
Leisure
6,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
For a hotel of this class I expect impeccable maintenance around mosquitoes. I had to get a room change in the middle of the night due to mosquito menace. The management seemed oblivious. I found mosquitoes even in the lobby. Given the dangers of mosquitoes in India people choose establishments like this to get a safer environment. This was outright disappointing. I would likely avoid this establishment in future visits. This is sullying the ITC Grand Brand. Hope someone would take notice
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Sharvan
Friends and Family
4,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
We were assigned a room that had a strong musty stale odor; then reassigned. Room was not ready so had to wait for another hour close to 5 pm when check-in was 3:00 pm. Staff was poorly trained; carpet in corridors were stained and in poor condition. Glass lamps on bedside tables had gathered so much dust and office table was sticky. Our room TV did not work till a tech came in and said internet connection was absent. Breakfast for successive days was a nightmare…. It was clear they were inadequately prepared to cope with the number of occupants. When we asked for black coffee, a couple of servers said they did not have it-seriously? Five star luxury hotel? Overhaul the management!! Finally, on our day of checkout, we requested a 1:00 pm checkout ( instead of noon) and that was confirmed…guess what? They deactivated our room key cards at half past noon! Fortunately a cleaning staff in the corridor let us in. The onsite management needs to go for a refresher course on luxury hotel management. Will never stay at this place again.
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Karthika
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very good
Vivekananthan
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
.
Subramanian Vijay
Leisure Family
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The Chola Walk, lovely Indian restaurants, friendly staff....sometimes forgetful, dont go breakfast to the 2nd lvl i.e. Rajendra Hall
Aditya
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great hotel with a lot of chozha art and aesthetic sense. Loved the amazing service, restaurants and swimming pool
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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