Niranta Airport Transit Hotel & Lounge Terminal 2 Arrivals

A very convenient and pleasant hotel after a long flight and also for that relax feeling when catching a morning afternoon or late night flights . The food and atmosphere is very good with best staff and chef, makes food to ones liking and taste I will always stay here if coming this way for my arrivals and departure

I stayed at Niranta as i was in transit i found it very convenient as i do not like to deal with Bombay traffic. Hotel location is great as it doest't require much walking to the terminals. Hotel restaurant has great options for indian and non-indians. Food was excellent. Only thing i would suggest to those who will go is to be well informed of their hotel policy's.

Convenient hotel inside the airport.

Right inside the Airport and good value! Stay here often

The shower leaked to the bathroom and the staff took a long time to clean the floor

Having arrived at the airport terminal I followed the hotels directions which were not the best but eventually found someone from the hotel who lead us to the actual hotel itself. We checked in and found the room to be good and the bed very comfortable. As we had been travelling all day we decided to go and have a beer at their bar which was advertised on their hotel website. We were then informed that there was no bar where we were and that staff would take us to another part of the hotel which was near the terminal itself. We then followed a member of staff for a few minutes walk until we arrived at an entrance manned by soldiers and police where on checking our paperwork could not decide whether we should be allowed access to the hotel. The member of staff who lead us there clearly decided he didn’t want to get involved so we gave up and went to a bar near the terminal where we ate and had a drink. We had very poor service from this hotel which was quite expensive and I cannot recommend this hotel

Clean and friendly

I’ve been staying at the Niranta over several years and it is slowly but surely going down in maintenance. The telephone in my room didn’t work, so I had to go up to the desk to ask for anything including room service. At the desk, they didn’t even blink when I said the telephone wasn’t working, nor did they make any attempt to fix it. I guess they knew it already. The surfaces were also kind of spotty. Other than that, it was OK. Quick and convenient place to rest.

Customer service is excellent. Convenient location for connecting flights. My complaint is lack of ventilation and mold problems. The staff was great and understanding. I am sensitive to mold and they let me check several rooms. Some are better than others but all 4 I checked had problems. Water damage and mold. I suggested they start using hypochlorous to clean and eliminate mold. Hopefully they take thay suggestion. Having a room at the airport is great. Showers are nice, bed was comfortable and bedding was clean.

The hotel is good for the purpose it serves. I had a very short turnaround between flights so chose to stay in the terminal for convenience. With that said it is not the most comfortable hotel, the rooms are cramped and have minimal amenities. No iron, laundry bag, ironing board, shoe polish kit,hairdryer etc is available in the room and is only available on demand. If you have an extra half hour to spend to be able to commute to one of the nearby hotels like the Aurika, Courtyard, Novotel etc which are for a similar price but much more comfortable.

Great

Room was so small that no place to put two suitcases! Linen used was old and dirty. Actual holes in the duvet cover! Bathroom countertop was non existent. And staff so so. Noisy outside rooms. Can easily hear noise from other room and corridor! Charging outrageous amount. Only plus is that it’s inside the terminal building.

This hotel was not what it is made out to be! The ONLY positive asoect was the fact that it is located in the airport. I got misleading, inconsistent information about check In and Check out times. Despite responding to their email request fir flight details, I was woken up twice at 2 am and 4 am a day bedire my departure. Radhika at the front desk had the audacity to say that the email notifications are generated by a robot and she never read the responses! Consequently, she blamed me instead for not being aware of charges due forbgoing past the check out time *which was miscommunicated to me during check in by Mr. Voraprasa, staff on duty! I paid the INR5000 requested but I objected to poor, unprofessional, and inaccurate information conveyed earlier. Also, in addition to be woken up erroneously twice by Radhika, I had to complain twice about loud mysic and drum beats around 3 AM and again around 4 AM. Overall, it was not a pleasant stay in a room with NO windows or a closet. Very poor and ai don't recommend the place for anyone. Pay more and stay at any nearby hotel!!!

The hotel was walkable from the arrival hall. The staff at reception were very polite and i had my room changed because i had booked a twin room. The food from the room menu was really good and delivered within the time specified. All the room amenities were good. The thing i disliked most was the noisy people who talked very loudly, slammed doors and ran up and down the corridor. I couldn't not sleep until 2.30am!!!!! The good thing about being in this hotel was the close proximity to the check-in counters. I had a very nice porter called Makesh who took me right up to the check in counter which was so nice.

Connecting aorport

Uniquely located at the Terminal 2 for easy and safe transfer for the next flight.

Fantastic Hotel, absolute must, if you’re travelling through Mumbai, you will not regret this hotel clean, very nice, and the service is impeccable

The best decision that I made,short distance to get to the hotel as I was catching a flight early next morning and it the placed hotel ,the Q in the morning for security at Mumbai CSM airport and some travelling public were late for their flight but I was promptly on time due to the excellent position of the hotel

Average but staff are little bit sctchy

The hotel offered a complimentary 15 minute foot massage which was wonderful.