Novotel Bengaluru Outer Ring Road

Very nice.

Descent hotel to stay in Bangalore

1. For got welcome letter with QR code for room service 2. When the QR code is used, you land on a page where room service menu is nearly impossible to find. It’s at least 4 clicks while it should be 1 click 3. The work chair is the most un-ergonomic chair ever made by man. It’s designed to damage your back. 4. The bathroom fitting were leaky and flooded the place with water. 5. One person who came from room service tightened the fitting and said he would send someone to mop up the water. This person never arrived. After waiting for 12 hours, and calling repeatedly for some help, someone finally cleaned it up the next day 6. The storage space doors are designed to confuse you. Either the left or right door will open, but both look alike, so you have to guess each time. Stupidest design ever. 7. When I asked to speak to the manager of the hotel, they said he is busy and that he will call back, but he never did. 8. I am sorry I can’t remember the 20 other things that were wrong. This is just a sample. 9. I will never stay here again. 10. I will make every effort possible to save as many people as possible from the torture of a stay at this place.

Horrible and inconsistent service despite of being a high end hotel. 1) no one picks phone when i tried to call concierge several times. Finally i had to walk down and tell them each time 2) i tried to extend my stay and the staff (Naveen) had no clue to help me with it 3) i tried to use the premier lounge and sadly they could not verify if im a premier member . The staff is lousy and not helpful at all

Customer service is too bad. They see claims 5 star hotel and their service is less than 2 star hotel.

We were driving through Bangalore and had chosen this place to spend the night. We were checked in at about 2am. The front office was efficient and courteous. We had requested for an extra bed, which was not provided. But, given the time of the day, we decided to manage with the couch in the room for our son. The sticker in the room said it was sanitized. We were given a late check out as well. Breakfast was nice! The Outer Ring Road is in bad shape due to the metro construction. Else, the stay was comfortable

Amazing experience. Comfortable stay Clean and tidy

Loved a dish at the restaurant Square. Chef Pintu and Chef Valli were very kind to share their recipe and even explained in detail how to cook. The staff is super friendly and helpful. Only downside was the rooms had some dust, albeit I was in a smoking room

Overall OK Stay. Good Location. Ample Parking Space. Check-Inn was a Little Slow. The In Room Dining Food was not up to Expectations. the Taste was pretty Bad. (Biriyani) the Liquor supply to Room was Messed up by the Room Service and i Ended up Buying More than Required. IRD needs serious Improvements.

location is perfect and its clean

Hotel is located in a good location. Service is really good. Would definitely come back here. My kids loved the buffet and the food service also.

A budget friendly option for a vacation stay. Good breakfast spread and nice service by the staff

Budget friendly option for a stay. Breakfast spread is good. Friendly staff and good service.

Property is getting old. rooms are getting dingy. I stay there because of location

I have nothing bad to say here . Overall , it was okay . Considering the price I paid , I felt the neighborhood hotels in the area , had a lot more to offer and about 60% cheaper . However Staff were courteous , food was great and in summary nothing really negative here . The high price is not justified again Competing the competing hotels in the same area

Excellent hotel, rooms are big, clean and the staff are very helpful. The food at the restaurant is also very good.

All went well.

The stay was pretty good but the service quality in the restaurant was absolutely sub par. we were there for dinner on 23rd night

Very good hotel.

Hotel is good for business stay, but the food is pretty average