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Novotel Goa Dona Sylvia Resort
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Novotel Goa Dona Sylvia Resort
Hotels
8,4
/10
Very Good
144 reviews
What Guests Say About Their Stay
Atul
10,0
/ 10
Breakfast Buffet Servers were great taking care of customers. The welcome drink was local goan and was great . Staff was great
Anil Kumar
10,0
/ 10
Location : awesome beach view resort , very neat and clean
Room: awesome cottage type rooms, very open and nice feeling. Neat and clean room
Food: very nice
Staff : very polite and cooperative
Restaurant: good food and good option
Sue
10,0
/ 10
Absolutely beautiful property.
It is used largely for weddings and corporate events. It can get very noisy with the heavy base music.
In the Area
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Cavelossim Road, Mobor, South Goa, Goa, India, 403 731
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Novotel Goa Dona Sylvia Resort
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Per room per night (excl. taxes & fees)
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What's around Novotel Goa Dona Sylvia Resort
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Cavelossim Road, Mobor, South Goa, Goa, India, 403 731
Discover More About Novotel Goa Dona Sylvia Resort
Location
Novotel Goa Dona Sylvia Resort is located in area / city South Goa.
About Novotel Goa Dona Sylvia Resort
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Novotel Goa Dona Sylvia Resort exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Novotel Goa Dona Sylvia Resort.
All facilities in Novotel Goa Dona Sylvia Resort
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Beach umbrella
- Outdoor pool
- Garden
- Spa
- Library
- Sauna
- Steam room
- Pool sun loungers
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
Public Facilities
- Others
- Coffee shop
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Snack bar
General
- Smoking area
- Banquet
- Parking
Sports and Recreations
- Fitness center
- Game room
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- Hair salon
Accommodation Policy & General Information in Novotel Goa Dona Sylvia Resort
Important Note
- Airport shuttle fee: INR 3305 per vehicle (one-way, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: INR 1500.0 per night
- Rollaway bed fee: INR 3000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: INR 11800
- Christmas Eve (December 24) Gala Dinner per child: INR 5900 (from 6 to 12 years old)
- Christmas Day (December 25) Gala Dinner per adult: INR 11800
- Christmas Day (December 25) Gala Dinner per child: INR 5900 (from 6 to 12 years old)
- New Year's Eve (December 31) Gala Dinner per adult: INR 11800
- New Year's Eve (December 31) Gala Dinner per child: INR 5900 (from 6 to 12 years old)
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses a grey water recycling system
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Novotel Goa Dona Sylvia Resort | 181 |
Number of floors in Novotel Goa Dona Sylvia Resort | 2 |
Another facilities in Novotel Goa Dona Sylvia Resort | Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby |
Frequently asked question in Novotel Goa Dona Sylvia Resort
What are available facilities at Novotel Goa Dona Sylvia Resort?
There are top facilites at Novotel Goa Dona Sylvia Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Goa Dona Sylvia Resort?
The standard check-in time at Novotel Goa Dona Sylvia Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Novotel Goa Dona Sylvia Resort
Other sources (144)
8,4
Very Good
From 144 reviews
Cleanliness
8,6
Room Comfort
8,4
Location
9,2
Service and Facilites
8,2
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Traveler Reviews Novotel Goa Dona Sylvia Resort
Number of reviews per page
20
40
Top reviews
Alison Louise
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The WiFi was very poor, apart from that an excellent hotel
Bharat
8,0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Wonderful staff & clean.
Negative - very busy & loud with weddings & loud music. Not suitable if you want a relaxing beach holiday
Sorab
8,0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Wonderful stay. Staff very helpful. Did not like the Loud music all day long & esp at dinner. Would like low classical music.
Vivek
Friends and Family
2,0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
We booked three rooms and a rental car in advance for a three-day stay, paying in full.
**Day 1:** At check-in, the reception staff refused to give us the rooms we had booked near each other. Instead, they forced us into different, far-off locations because they had assigned our rooms to a company group that booked the same day. It took nearly two hours to check in, and the staff was unhelpful and uncooperative. How can they prioritize a last-minute company group over our pre-booked family trip?
**Day 2:** With the company group checking out, they offered us an upgrade to rooms nearby, but the process took half a day, ruining our second day as we spent most of it moving rooms.
We also faced issues with our rental car. Every time we left or returned to the property, a local rental union harassed us, insisting that only their cars were allowed. The resort's security seemed to side with them. When we raised our safety concerns with the resort reception, the staff again refused to assist.
**Day 3 (Checkout):** Things escalated when our taxi driver arrived to pick us up. The resort security refused to let him in, leading to a heated argument with the union members. This frightened my family, especially my mom and kids. When we asked the resort reception for help, they refused, telling us to move our luggage outside the parking gate to board and offering no further assistance. It was shocking that they, as hosts, didn’t take responsibility for their guest
Horrible experience
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ajay
Leisure Family
8,0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Nice property , clean and very near to the beach. Nice swimming pool and big room. The food prices are on the higher side.
Richard
8,0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
The hotel is nice, but needs some renovation in the rooms. Breakfast was excellent! The front desk costume service could be improved. I had a wonderful massage at the spa!
Atul
Leisure with Friends
10,0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Breakfast Buffet Servers were great taking care of customers. The welcome drink was local goan and was great . Staff was great
Rajesh
4,0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Wifi did not work in the room.
Shila
Leisure Family
8,0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
We had a great time at the Novotel Goa Dona Sylvia Hotel. Breakfasts were really good - very varied with both continental and Indian choices available. We came during a quiet period so lots of space around the pool which was well maintained. HOWEVER
We arrived around 3am and had booked a family room which was supposed to accommodate 4 people. We were surprised to find only one large bed in the room and no preparations had been made for the family. When we questioned them about the room they advised that the window seat doubled up as a bed! It was certainly not a bed as the cushion was very hard and only a small person could sleep in that corner. I can't believe that we paid extra for a family room only to discover that our room was the same size as all the other ones!
The staff were very friendly and helpful. Nothing was too much for them. They are a credit to the hotel which is why I was shocked to find out that the hotel's treatment of their staff was less that expected. There is a huge array of food available at the buffets throughout the day in the hotel. I asked a member of staff what happened to the food once the service was over and was advised that it is all thrown away and staff are not allowed to eat the leftover food. In this economic crisis, I find it heartbreaking that the hotel would treat their staff this way. They would rather throw away the food than offer it to their hardworking staff who make this hotel what it is today. Shame on them!
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Sunil
Friends and Family
10,0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
Super se bhi upar
Glen
8,0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
Property is okay no bad.
Anil Kumar
Leisure Family
10,0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
Location : awesome beach view resort , very neat and clean
Room: awesome cottage type rooms, very open and nice feeling. Neat and clean room
Food: very nice
Staff : very polite and cooperative
Restaurant: good food and good option
Kunal
2,0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
First of all would like to highlight the check in time for the property is 3pm which is very very late. I was travelling with my family(wife and 1 year old kid) and reached Goa at 9am. From North Goa Airport to Hotel is around 1.5hrs.One can go ahead and book Goa Miles Taxi from airport to hotel which will cost around Rs 2500/-.We had requested the hotel for early check in, although when we reached the hotel they told us we are fully booked and asked us to explore the property. We did that but even after 3hrs they could not get us a single room for checkin.Finally they managed to get us a room at 2pm with so much hassle and constantly reminding them.
Overall food is very good and the spread is nice althrough the rates are very steep.
Room service-They don't care to take the phone call of guests.Had to call several times before someone answers the phone or have to connect through the reception.
Room has all amenities but they are old.
Lastly i would like to highlight that the hotel is surrounded by taxi union which don't allow outside taxi to come to the hotel and if you go to book taxi through hotel they charge around 2-2.5 times the actual cost. In our case they asked us to pay Rs 6000/- to MOPA Airport which is very steep. It's as if they are looting the guests in broad daylight with no cap on the pricing.
Overall the stay was below expectations and it felt that they are short of staff and could not effectively manage all the guests.
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Kennedy
Leisure with Children
8,0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Stay was great. Breakfast at the seagull restaurant was busy and there were flies sitting on fresh cut fruits.
Jaspaul
Leisure Family
8,0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
Great location. Some staff are exceptional, others need training
harsh
Leisure Family
10,0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Amazing property, beautiful beach
Suzanne
Leisure with Partner
8,0
/10
Reviewed 129 week(s) ago
Expedia Group verified review
Good check in, very nice grounds. Room a little tired. Very close to beach. Extensive breakfast oprtions.
Sue
10,0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
Absolutely beautiful property.
It is used largely for weddings and corporate events. It can get very noisy with the heavy base music.
Kirat
Leisure
10,0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
Really good beach side resort. Cute little huts with two rooms each or a bungalow type hut with just one room in the ground floor. Great breakfast buffet and private access to the beach made it very convenient. The beach itself was amazing, very quiet. Many options to eat outside of the resort and it’s situated right across from a super market which was also very convenient.
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Shivani
Leisure Family
10,0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
Property is good for a group vacation with clean private beach with less crowd and games room.
The entire property is clean and mostly free of mosquitoes.
Number of reviews per page
20
40
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