Ramada Encore by Wyndham Jalandhar

Staff is unprofessional, rude, arrogant. They have very poor customer service skills, will overcharge for everything, bathroom has mold growing, smell of sewer, brown water, shower did not work, front desk staff lie a lot about taxi fees cayse they want to make a percentage too. Find your own cab or ask the valet or security outside the hotel. They could brush up on their English language skills and wear deodorant. Rooms are not sound proof. They have no adjoining rooms either. False info on their website. This hotel is run by goons

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Location is decent. The rooms could be renovated at this point. Restaurant is understaffed. Lounge was closed.

Very clean property. Food was too spicy. Shower design is not good so water leaks while taking showers.

All good.

It’s old and not clean

Overall our stay at the Ramada Encore Hotel was pleasant, the hotel was clean and the staff generally very polite. The breakfast was varied with lots of options. There are two inherent issues which we encountered with the hotel, the WiFi and the noise. Firstly, the WiFi has a username and pasword for each room, however the credentials stop working every second day requiring calling the reception for support. Regarding noise, the Hotel is very popular for various parties which take place on the 1st and 2nd floors. Unfortunately these parties tend to go on until 2 or 3am in the morning and as a result makes it occasionally difficult to sleep with the noise.

Really liked the service. Very respectful staff.

Qe had great time there ,BF as amazing i loved tea.

I had a great experience only issue was not having enough hot water

Location is good. A/c fan was very disturbing. Paking staff not good. Always looking for Tip. For ladies lighting system is not good. In bathroom should have more brighter lights. Staff is good. Stayed 6 nights breakfast is same every morning. Should pay more attention on morning breakfast variety. I was supposed to pay my dues at checkout time but at checkin time I was asked to pay full due amount. This is sad situation. Overall enjoyed my stay.

Great experience!!

Bed sheets stained Insects in Washroom Bad stench from Air Conditioning Not a good experience other than the kind Staff....

It was clean and staff was good. Breakfast was great.

Att

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Breakfast items were limited. Place is small and someone was playig loud music couple of times around 2am at night.

This was a such an amazing hotel. I would recommend this hotel.

Satisfactory only Sanitation in rooms was poor Cleaners need training as remnants of hair in shower from previous occupant was present and not cleaned even after request . The rooms were dusty and not cleaned well; towels were threadbare I feel it is not the cleaners fault but the volume of work that they are given which reduces the standards as they are forced to skimp Noise from events and lack of sound proofing made the stay worse Request for a room change were dismissed by one of the receptionist I sensed apathy in staff and lack of motivation in Reception There were very good staff like Sachan in the breakfast lounge who worked tirelessly to help the guests and meet their food requests The friendly man who cleaned reception and guided me via stairs on first day was always a joy to see The management team helped with printing and luggage weighing I stayed at another hotel nearby a few months previous and had a totally brilliant experience where staff could not do enough to accommodate guests and standard of cleanliness and food selection was so much more superior and the cost of room was similar Overall this hotel is in a good location and in satisfactory condition but could improve significantly and benefit from its prime location by addressing the concerns of its guests to encourage them to rebook The first impression needs to be stellar for guests to inspire immediate confidence and security with motivated and accommodating reception staff

Bed sheets are to smelly and bad condition