The Lindsay

Worth the money I paid but outdated interior. The hotel desperately needs a makeover but has massive potential. Ideally located in the middle of new market so sky’s the limit for this hidden gem of a hotel

Nice rooms, helpful staff. They helped my senior citizen mom with early check in and wake up calls too.

The room was not as described or pictured. Nothing deluxe about it. The bed board was old and worn off. It appeared the staff downgraded my room. Hotel in general is getting old and needs upgrades and renovation.

The revelation was the roof terrace restaurant and cocktail bar on the 10th floor. Fabulously cooked Indian menu, good cocktails and an eagle that swooped around the top of the building in search of pigeon.

Excellent friendly staff. Good breakfast

This property is absolutely not recommended for people who would want a decent stay. It’s not clean, stinky and old dirty utensils…..

Very very close to New Market. Just Wow.

It’s a comfortable stay , Heritage appeal , The bell boy Raja is incredibly helpful , Room was a bit small , but given the historical nature it’s bearable ,Only slight discomfort is the noisy window ac , Rest it’s a fantastic stay , not to forget right in front of the iconic New market

Spot on location, hardworking and friendly staff & overall an excellent stay & experience ! Thank you to all the staff from Manager, Receptionist, housekeeping to the Guards for their service in making it a memorable holiday experience !

We were given a different room than what we paid for. After complaining to Hotels.com they called and offered to show us the correct room. Hallways are dirty, linen not the nicest, towels stained. Very little hot water but typical for India. Probably a nice hotel in the day. Great location across from the New Market. Cleaning staff and front door staff were excellent and very helpful. Rooftop bar/restaurant was very nice.

It was simply a horrible experience staying in Lindsay. I will never stay there again nor i will recommend someone. Support staffs were good and cordial. Even plates were using during breakfast , were so old no can imagine unless you experience thru it. Furniture were all broken down. Amenities were good.

A bad experience. Service was rude and unhelpful. Room was much smaller than the photos showed. Very noisy part of town - not recommended at all for guests looking for a relaxed holiday. When we said that we would move out, the hotel refused to give any refund - we lost 11 days of paid stay. Maybe okay for somebody on a business trip in that area - book only for one day first and then see how it goes.

I think there is a kind of scam going on - real (1) to (5) below - this is based on my experience. (1) The description and photos are not the room that is given to you. When you say it to the receptionist, they argue and blame it on the platform (HOTELS.COM), However, I think Hotels.com cannot be blamed (based on my experience in several countries); (2) The receptionist will call the hotel manager to show that they are trying to help the customer, but it is a charade. The manager will say, you can let the customer go by entering "no show". Obviously, this means you will lose some money as they flag you as "no show" - your card details are already with Hotels.com (this is the reason that I stayed in the hotel, rather than walkout); (3) After manager disconnects, an additional choice is offered - pay 35-40% for the room you thought you booked (i.e., same description and the one you see in the photo). It appears that Lindsay has one Junior Suite (INR5,500+ GST). With that room rate, you could get a better room at a different hotel. A hotel that is is clean and not dated (with Lindsay, the theme of the hotel is nostalgia, but one may have both nostalgia and the clean rooms and facilities). (4) I understood this to be a scam, since the receptionist asked me to check the room "repeatedly" before paying, First I thought he was being polite, but then it occurred to me that this is happening regularly (i.e., misleading customers) and they anyway know at that point guest cannot leave

Excellent location for central Kolkata tourist attractions. Very easy to walk to lots. Some great places for food right by the hotel too.

The rooms are very old. AC is also not working properly

The room was booked for 2 adults and paid accordingly, where my friend was local citizen who was supposed to stay with me. But they didn’t allow my friend to stay with me. So, I’ve checked out at midnight at booked another hotel through booking.com. It was a waste of money for me. Hotels.com should investigate this issue and should not harass any guest in future. We are paying for comfort, not to waste our money.

It is a very conveniently located property with an average decore and ambiance- the staff is very helpful. Food is below avarage

1st stayed here in 2016 and as I liked it then, I would stay here again in 2018. What a regret. No smiles, no nice customer service and I even had the restaurant manager yell at me. Lobby staff dont know whats going on. The hotel is getting old and tired and could so with a face lift. Bed was as hard as nails. Glad I was only there for 1 night.

This was our second time starting here. This time the check in was lightning fast. Tom was good and clean. Amenities were educate. Breakfast was good. And New market, Hogg Market, bazar Kolkata, treasure island, sim mall is near

I've booked for Deluxe Room with king size bed for ourself. I've sent one colleague to them before I arrive to confirm that.They confirmed that to my colleague. But when I reached the, they gave me to single bed. And those beds can't be joined. My 2 years old daughter slept in the middle without comfort. Next day they have us double bed. Toilet amenities were not adequate. In breakfast they don't offer only egg! Their only positive thing is their location.