Doubletree by Hilton Milan Malpensa Solbiate Olona

El transporte que ofrecen al aeropuerto, por el cual reservé, no tiene servicio después de cierta hora en la noche. Me tocó pagar transporte. Deberían anunciar.

I called the front desk because I could not find the hotel shuttle pickup point they spent time with me until I was finally picked up. The pickup point in hotels.com was not correct. In terminal 2 the directions say to be picked up under the pharmacy sign. The actual pickup point is between arrivals and departure gates in front of the bank

Loved the Staff! Loved the Room Service Food and Loved the Room and the Hotel and the Cleanliness!

Easy access from Malpensa and one near major highway into Milan center.

Average hotel with good parking options and conveniently close to the airport.

The staff was so nice. Noy sure why, but we were placed in a handicap room. The bathroom was set up for someone requiring a wheelchair. The shower head leaked, so when we showered, absolutely the entire bathroom got soaked. It was a soggy mess. The front desk attendant was so nice- he made us the best cups of cappuccino for our inconvenience.

Antonio was a wonderful shuttle driver with a lot of good tips and advice

Thank you for the kindness .

It was quiet

everything was good, the pick up and drop service to MXP airport was excellent, highly recommend

This is the perfect business hotel to stay in if you want to stay close to the airport in Milan. Very clean and maintained facility. Staff helpful. Good gym. Large lobby for meetings. Overall great for work purposes, though not as a tourist.

Overall, this is a good property with a competitive rate. Our room, bed and towels however, all smelled like cigar smoke.

Good hotel , chosen because of free airport transfers..an Uber is €40-50 one way !! Typical modern chain hotel, all clean, good service would defo stay again

The greeting at our check in was less than good, this location was our 2nd stop. We were taken to your other Milan location first. Not being native speakers, we were taken to the Doubletree, then figured out it was the wrong location. The first location was very apologetic and helpful. Especially knowing we were tired and from the travel. They called us another cab and gave a cookie and water and sent us on our way. When we arrived at the correct location, the young man and woman decided to speak Italian and laugh and giggle at what seemed our expense. A very uncomfortable feeling ..... I will go back to choosing other branded properties as I do not get treated like this. Even Thou this property was clean I rate this experience as POOR.

This hotel received good ratings however we were disappointed in the accommodations. The room itself was warm and stuffy since they can't use the AC certain times of the year. The bathroom was set up for handicapped individuals so the shower water was going all over the floor which is dangerous. Would not recommend this hotel. Also for travelers, dinner at 7:30 is not very convenient. Shuttle service goes only on the hour bit at least it is free

Vrry comfortable hotel about 20 minute cab ride or hotel shuttle. Nicr restaurant on site, not much nearby.

There was nothing to like about the place. Service was terrible . Staff looked like they didn’t know about what they doing. Food was not good. I scheduled a shuttle ride night before for 11:00 in the morning, we had to wait 2 hrs until it came to pick us up. When made request they never bring us what we asked for. I will never recommend someone to doubletree.

It was good , what we expected.

The front desk staff appeared to be giggling, uninformed, uninterested and unable to provide assistance when requested. We were provided with a handicapped room. We made both a written and an in-person reservation for the shuttle. When I arrived in the lobby with my bag the shuttle was loading and then it pulled away without us. I had to tell the desk clerk to stop it. Then I found out it was leaving because it was filled with a passenger who didn’t have a reservation and that the desk claimed they had no record of either reservation.

Very nice stsy