Felix Hotels - Country Resort Parco Degli Ulivi

Staff was the friendliest I've met, BUT MAJOR ISSUES with Felix policies. 1. False advertisement: No AC !! No Jacuzzi! No room service! No microwaves! I'm told the outdoor Ac units are off because locals don't like it, but I paid for a room with AC, and it's hot. The jacuzzi is advertised in the guest guidebook, and it's called a hot tub on travel site ads, but in reality it's a kid pool with no heat. 2. This wasn't advertised at all, but Meal times are too strict, 8:30-9:30 breakfast, 1:30-2:30 lunch, 8pm dinner BY RESERVATION ONLY. If your schedule doesn't permit eating at those times, you're out of luck-- you STARVE. I understand Italy has specific mealtimes and siesta from 3pm-7pm, BUT YOU ARE IN THE HOSPITALITY/TOURISM industry! People traveling need to be able to eat during normal business hours / banking hours, especially with no microwaves or room in the fridge for groceries. Most of the staff was willing to accommodate, but one supervisor in the restaurant was especially rude, told other staff not to talk to us because staff was not Sardinian, rude to us when taking our food order, rude about arrive 5 minutes before breakfast closed, told us it was too late to start eating off the buffet. Callouts for great service: Vanessa, Adrian, Alicie, Giancarlo, Barbara, Antonio at the restaurant were AWESOMELY HELPFUL. Ludi and Cesca? (Two French ladies) were AWESOME at reception, advising us, helping us book boat rides & various local things to do, maps, etc. Gardeners too

Ambience, food, room, comfort and most of all the staff - all excellent. A superb hotel. I recommend dining in the hotel restaurant at least once - absolutely superb, 5 star quality

Beautiful property and great service. Loved the pool!

Ludi, in reception was an absolute pleasure. She helped my husband and I went we checked in. We never traveled to Sargenda before and she helped us coordinate a rental car and how to get around the island. The hotel was amazing. We can’t wait to go back. The views, the restaurant, the room 10/10!

Very quite resort with a beautiful pool and wakable areas surrounded by olive trees, aromatic flowers and other vegetation. The lady at the reception was very kind and provided us with valuable information about restaurants and places to visit in the surrounding areas, she offered us to take umbrella for the sun while we were visiting the beaches, she helped us to make reservation at the hotel's restaurant which by the way is very good and gave us a home made fruit preserve as a souvenir when we left. Thanks

Beautiful property in an amazing location. I wish we could have stayed longer. The team at reception and the team from the pool were fantastic as well.

Absolutely unbelievable! I HIGHLY recommend staying here and eating here! The restaurant was excellent, service was amazing

Staff very friendly and helped with guidance on places to visit. Great pool and wonderful included breakfast. The cleaning staff even provided a rail for my daughter’s bed so she didn’t roll off without even being asked! Definitely recommend it.

Very nice

Very friendly staffs with excellent service in the restaurant !

The reception was extremely welcoming & friendly. The surroundings around the hotel were beautiful.

Beautiful property in a farm, not on a beach, closest beach is 15-20 minutes away. Ludi from the front desk was very helpful showed us the best beaches and where we can park our car. The breakfast is average. The restaurant has a very nice view. The rooms are comfortable, the AC works well. I recommend staying at this hotel but having a car is a must but I believe that’s the case for anywhere in Sardinia

It was not bad however there were some ants on the patio that found their way in and the shower was a very poor design, water went everywhere.

Excellent property, very well maintained by wonderful staff! We had a great time and enjoyed the resort and the amenities! Staff was very helpful, accommodated our needs. The pool is amazing, perfectly surrounded by mountains views. We had it for ourselves most of the days. The food at the restaurant was outstanding! Breakfast was very nice as well! We loved or little apartment, very clean, amazing great quality of beds, towels and bed linens! Every detail was really thought out! We will definitely be back!

Fantastic staffs, the restaurant on the property is excellent. The view around the pool with the mountains is striking. I will highly recommend this place.

The best hotel I’ve ever stayed in. Seriously. Im 45 and have travelled a lot in my life, but this hotel is faultless - sincerely faultless. Amazing staff, amazing service, beautiful location, spacious rooms, food is stunning, pool and bar area amazing … just a wonderful Stay - hats off to you - you’ve absolutely nailed it.

Beautiful property! Comfortable option for our family of four! The staff is beyond helpful, the rooms were immaculate, the garden and pool area stunning. We highly recommend this property

Loved rural setting and farmhouse feel. Landscaped pool and gardens. Fine dining a little expensive.

Fantastic hotel. Can not fault anything. Rooms, staff, food, breakfast the property ..... all outstanding

This is a beautiful hotel. Set in beautiful country surrounding. A real pleasure to come back to the room after a day traveling looking at beautiful beaches. It is further away from the beaches but very central. Definitely would stay again and much longer. A great place to rest.