Hotel Valle

Only one electrics outlet in the room. Oversize mattresses on bed, prone to tipping if you sat on the edge. Sink stopper was missing. Your knees were under the sink when sitting on the toilet. Wrong size toilet seat.

Terrible

Lovely stay. Thank you

Do NOT stay here. Rooms are very shabby, tv does not work and safe did not work. We changed room's but was worse NO safe tv still not working and the shower was broken and there was no hot water. Someone entered into our room late at night even though we had put lock on. The day receptionist was very unhelpful, and just shrugged his shoulders. Breakfast was just pastries and dry cereal. AVOID at all costs 😱

Very charming hotel. Staff was very nice and friendly. Excellent location.

No hot water, tv no working, breakfast poor

The room we had was 2 blocks down from the main building. Breakfast was horrible with such small servings and guests just outnumbering what they make. Room had no shower curtain and shower head was broken. I do not recommend this place at all

I left an average review only because the staff was very friendly and helpful, otherwise this hotel was not clean at all and nothing was working, no hot water moved rooms around couple times because of bad conditions, bad smell, breakfast only served couple sweet cakes and coffee. Anyway, thanks to the staff who tried their best to make us feel comfortable!

The staff at the desk were friendly and very helpful. They even helped us book our tickets to Milan for our next hotel

Convenient location in Rome however hotel is dated. Worst part about this stay was that the air-conditioning switches off at night, with no heating. Got very cold in the room and did not switch back on again till 9 am.

The convenience was good but the amenities wasn’t so good. Staff was friendly but not to quick to fix up our heating in room and hot water ddnt work till next day.

Booked for a group of lads for the rugby. So all we really wanted was somewhere to put our heads. Breakfast was poor and the service was terrible. You had to ask for a coffee and the lad looked annoyed you'd asked. The photos for the hotel must have been taken years ago as it needs a complete makeover. If i'd have booked this for a weekend with my wife , I'd have checked out as soon as I'd checked in.

We booked the Hotel based on location, price and photos based on website. However, on arrival our room bore no resemblance to the pictures. Room was dark with green walls and furniture. It was dirty and shower/toilet seat were broken. Not all lights worked and only one power socket. Overall, the room was depressing. We went to complain to the duty manager who moved us to another room which was marginally better but again the shower was broken and some lights and TV weren't working. The following morning we spoke to another duty manager who moved us to a third room. This time the shower did work properly and the room generally was brighter and more acceptable. On the plus side, we did have clean towels + beds made every day. The location of the hotel was ideal for sightseeing.

No kettle, no hot shower, room is too tiny and narrow

Convenient location, friendly staff and a yummy breakfast to start the day!

Room provided upon arrival had floor tiles bending up around the edges, smelled like dirty water and had old worn-out linen. Was changed to another room which was better BUT had no hot water. Found the boiler had broken down. For the first three days of stay, not hot water.

BEWARE - DO NOT BOOK I had a horrible experience at Hotel Valle and feel compelled to warn others. I had specifically requested a crib for my 1-year-old, but upon arrival, there was none. I was told they would provide one the following day, leaving me scrambling to figure out how to safely put my baby to sleep on a bed where he could easily fall off. In trying to make the room safe, we moved the beds and were shocked to find a disgusting amount of dust and dirt. The dust was everywhere, clearly visible when the lights were on, and the room felt completely unclean. Adding to this, the ducts in the ceiling looked like they were about to fall off—hardly reassuring. We booked a quadruple room for our family of four (two kids), but the shower was a nightmare. It was barely sufficient for one person, let alone children. To make matters worse, the showerhead holder was held together with tape, making it almost unusable. When we complained to the front desk, the staff member who came up to clean the room was visibly shocked by the level of filth, which says a lot. After seeing our children itching all over, we decided we couldn't stay any longer and informed the front desk we would be leaving the next day. The staff member agreed with us and promised a refund for the remaining nights. However, after we checked out, the hotel refused to honor the refund they had promised. This was the final straw in an already dreadful experience.

Staff were very lovely. Rooms were very run down

Staff are very accommodating

Convenient spot. Very basic hotel, comfortable bed. Hot water was not hot, and bath/shower barely working but for price and a base to sleep it’s clean, simple and close to anything you need.