APA Hotel Nagoya Ekimae Kita

FALSE FIRE ALARM WENT OFF JUST PAST MIDNIGHT. EVERYONE MADE WAY TO STREET LEVEL. NO STAFF CAME OUTSIDE TO ADVISE GUESTS. WAITED OUTSIDE WITH CROWD. GUESTS WENT BACK IN OF OWN ACCORD AFTER BEING GIVEN NO UPDATES FROM STAFF. FOUND A STAFF MEMBER AT 2ND FLOOR OF EMERGENCY USE ONLY STAIRS OFFERING BOW AND APOLOGY. NOTHING SHARED OR POSTED NEXT DAY. RUINED OUR SLEEP. ELEVATORS EXPERIENCE WAS WORST. ONLY 2 TINY ELEVATORS FOR ENTIRE HOTEL. TOOK WAY TOO LONG ALMOST EVERY RIDE. AND, YOU ARE NOT ALLOWED TO USE THE STAIRS AT ALL. EVEN ON 3RD FLOOR, WE HAD TO WAIT OVER 3 ELEVATOR RIDES TO GET GOING FOR THE DAY. TOOK 10 MINUTES TO GET 1 FLOOR DOWN TO DO LAUNDRY. ONLY 2 MACHINES IN LADIES BATH. TOOK 2.5 HOURS TO DO A LOAD. WILL NOT STAY AGAIN. CHECK IN TOOK LONG. SOME STAFF DO NOT KNOW ENGLISH AND DO NOT USE TRANSLATORS. BRUSHED ME OFF WHEN COULDN'T UNDERSTAND WHAT I WAS SAYING (I KNOW JAPANESE, SO I COULD UNDERSTAND STAFF'S MUMBLING). MADE ME SIGN DOCUMENT TO RETRIEVE LOST SOCK LEFT IN LAUNDRY ROOM.

Would recommend this hotel to anyone staying in Nagoya, friendly and helpful staffs. Just the room is abit small, there is no room to fully open the middle size luggage, however consider this is Japan, small room might be the norm.

Quick and easy to check in and out. Would stay here again.

This hotel location is walkable from Nagoya station. Not many options for restaurants near there.

Stay with a small kid, this hotel provides items for kids like kids size slippers, toothbrush and body wash sponges. We received service like grab snacks as much as possible on Saturday event. Big bath room was really helpful to stay with kids.

No matter which APA we stay we feel ease and enjoy APA quality standard!

Very friendly staff and nice lobby when being welcomed! Spa was ok more like a wide sized jacuzzi. I don’t mind the Apa chain and familiar with the small rooms yet nice amenities, but almost ever one I seem to stay at has a very strong odor of mold in the washroom and could see visible black spots around the door. Would be a much better stay if they had a serious clean every week or atleast once a month you can tell it’s been building up for quite some time. Other than that was nice and close to train station

Walking distance to the Nagoya train station. Plenty of public paid parking, but only 2 spots are sponsored by the hotel. Some nearby dining options and a convenience store available. Staff are courteous and helpful.

I told the desk i lived in Japan and they almost cancelled my reservation because I didn’t have my passport. Which is irrelevant because i live here.

I ilke how close it is to the Nagoya station, but not too close to all the noise from a very busy street.

Friendly staff, clean and only 5 minutes walk from the station

Nice hotel. I enjoyed the area

Just a 5 min walk to the station and very friendly staff. Everything was quite clean too.

Very easy and quick check-in//check-out process! Staff were really sweet and helpful.

Staff keeps telling me to leave when I need to use the internet to make a booking through Expedia. Room was dirty and smells. I had to leave and book another hotel. Couldn’t get any refund even though the room was not usable

It was a clean hotel with a great breakfast.

It was the best spa hotel. I found out they are the best, because if location to the station, cleanses. I like the workers.

close to the station

Location was near Shin-Osaka station. Rooms need to be better soundproofed as the hotel is under the approach pattern of Itami airport. Jet noise could be heard from before 6AM until 8PM.

Excellent service by the staff. The only issue I had was the size of the room. It felt claustrophobic being in such a small room. Other than that, very happy with all of the service.