APA Hotel Ueno Ekikita

Good locations, helpful staff, nice breakfast options.

Stayed here twice. Very good by all intl standards. Would stay here again. Important thing to note: check out is 10am! Learned this on lazy morning when I received a call at 10:12am saying check out is 10am. Quick scramble.

Excellent price-point: clean, comfortable and compact. Close walking distance to Iriya exit of Ueno station.

Small but adequate room for one. Quiet even though near trains and busy road.

the price included breakfast but had very limited choices and the restaurant is quite small

We really enjoyed our stay. The rooms are quite small, but that is no problem as we didn't travel to stay in our room a lot. It is in a good location, a good 5 to 10 minute walk to the trains. The rooms were clean, the staff were nice. They have a nice little breakfast every day. Lots of good, cheap eating places nearby. We enjoyed our stay.

Great location, convenient for station, bus and shops

My stay at this hotel was far from pleasant. Check in was an immediate red flag as two employees were actively arguing at the front desk when we arrived. It was uncomfortable and unprofessional. When we asked if the hotel could store two suitcases we wouldn’t need until after check out, the same two employees continued their disagreement. One of them, particularly aggressive, started interrogating us about the bags and what was inside, why we wanted to store them, and even asked if he could search us. The other employee, clearly confused and trying to help, ended up storing them despite the tension. We were then told we would not be allowed to access the bags until after check out, which was a very unusual and unwelcoming policy. Things didn’t improve during the stay. On the second day, I simply asked for one extra pillow. The same hostile employee from check in suddenly appeared from behind a curtain and bluntly told us that each guest is only allowed one pillow, no exceptions. Denying a basic comfort like an extra pillow is, frankly, baffling and reflects very poor service. As if that wasn’t enough, the elevator was out of service the next day and we were staying on the 12th floor. No apology, no offer of assistance, no alternative accommodations, nothing. Climbing 12 flights of stairs multiple times a day was exhausting and unacceptable for a hotel stay. For what it’s worth, check out was simple and quick, but that’s the only positive.

we liked the tv casting but the room was rather small

APA Hotel Ueno Ekikita was the perfect hotel for my first time in Japan. It was clean, quiet, and close to Ueno Station, which made traveling very convenient. I recommend APA Hotel Ueno Ekikita to everyone who comes to Japan.

The room was very small by western standards and a bit of a walk. Defoe something near ueno station the price as right and the staff friendly. The breakfast had limited options but ok. Overall close to Ueno park and able to get to all of Tokyo easily.

Convenient location, very centrally located in Ueno Close to subway

It was "ok". Location was further from Ueno station than I thought based on the info on hotels.com. Rooms were tiny - they should not allow you to book for one adult and two kids in such a room. Also, there is only one elevator for all 14 floors, which is also used by the service staff, which makes getting in / out of your room / hotel rather frustrating.

👍 good location, clean, good staff.

Stains on floors, walls, and curtains. Uncomfortable bedding. If you are between hotel chains while in Tokyo, we thought there was a night and day difference between APA hotels and Iyf hotels. Go with Iyf! Much better use of space, better toilets, clean, more updated amenities, and overall better!

Very 👍

This hotel is clean and a typical Tokyo hotel of its generation. The environment is a bit hectic. One gets the feeling that the hotel is attempting to get you in and out as soon as possible. It is in a neighborhood that is 100% Korean in every direction limiting the dining choices.

Very clean and well equipped. Staff were very helpful.

Very good for the price, clean and friendly and only 5 mins walk to Iriya exit at Ueno station.

The room is bigger than the other Apa😄