Candeo Hotels Nagasaki Shinchi Chinatown

Large bath and rotenburo were excellent. Near Chinatown and Dejima. Quite convenient.

Nice location with access to carpark within walking distance. The room is bigger than most hotel which is really great

Very nice hotel especially for the price. Room was comfy and all. Loved the Chinatown location which is a bit more on the edgy side.

It was clean

The hotel was just ok and if you are looking for a place to sleep it was “fine”. Room set up was awkward (had to crawl across the bed to get out of it) and the property/furnishings seemed very “worn”.

Great location. Buffet breakfast was good. Onsen baths and view fantastic.

Excellent location. Nice staff great onset. Good variety for breakfast

Very nice hotel in nice location. Close to China town and local convenient stores. It was a little difficult to pull up and take items out of your car if you are driving, but that’s only bc the road is very narrow leading to the hotel. the parking garage they suggest is very close though. The staff were very friendly and our rooms were nice and clean. Nice onsen area. We would stay again!

My family of 3 loved staying at the Candeo Nagasaki! The rooms were a little small but very efficiently laid out with a fantastic view. The view from the outdoor onsen was beautiful and we used every night. We loved being so close to Chinatown and there were many amazing restaurants within walking distance.

Very new hotel. Lovely staff. Rooms are the best part although I wish the bed had room on both sides to get out (large room with sitting area and fridge!). Breakfast wasn’t very exciting but typical of Japan hotel to try to do everything not so well. But lovely staff and very clean and organized. Spa on top floor was lovely. I looked in but didn’t use it. Very convenient to buses and trams and at the doorstep of China town which is like literally one block. Overall it was nice property and worth staying away from the main train station. Nagasaki wasn’t my favorite city to visit but interesting for sure. Cold weather in January didn’t help of course.

Nice hotel close to centre

Love staying here—thank you!

Candeo was clean, staff and services were great and super comfortable. Great location adjacent to Chinatown, not too far from Nagasaki train station. Sauna and Onsen-like heated pools on the roof were perfect for starting and/or ending your day. The price was insane! I would have expected to pay much more for the quality.

Very nice brand, overall it’s a great hotel. I had a problem with my room and was reviving unprofessional service from the front desk. Other then that - all want well

Location, amenities and services were excellent! We loved spa especially. It was very close to the tram station and Chiba town which were very convenient. 1 thing we were surprisingly disappointed was that there were no drawers and real closet. Our room was not that big so it was struggle to open the suitcases to take out or put in our clothes everyday. Bed was firm and very comfortable. Overall, it was a positive experience.

Great location. Walking distance to the tram and the Main Street. Parking is a bit confusing, need to use the parking lot next to the hotel, not at the hotel building. Then ask the front desk for a discounted parking tickets for the specific parking lot. Little bit complicated.

Conveniently located just within walking distance (200M or less from the shopping district and Chinatown) . Nice hotel situated conveniently. Carpark is just beside. 1200 Yen parking a night.

The Candeo Hotel in China Town Nagasaki was one of the best hotel experiences my husband and I ever had. The hotel is clean and was so quiet, I thought we were the only guests there, but in fact there were so many! I know because evening when we returned to our hotel room, there would be a silk bag filled with new towels, silk pajamas and house slippers, and fresh bottles of water hanging on the door knobs of all the checked-in guests on our floor...and there were many many bags, but the rooms are so quiet, you would never have known! The front guest staff are so kind and helpful and polite, assisting with the tiniest of requests with the most attentive warm care and concern. One of the front desk angels asked if we wanted her to call us a taxi to take us to the airport, which she did. But when the taxi arrived and seemed to go pass the hotel entrance, the hotel staff ran out of the hotel in her uniform and high heels to chase down the taxi for us!! She apologized for the taxi, smiled, bowed many times to us and thanked us for our patience and understanding!! These people are the sweetest, kindest, most respectful hotel staff you will ever meet! Do yourselves a favor and book your stay at the Candeo. You will not regret any part of your decision, and it will add so much peace, pampering, and enjoyment to your trip! Thank you, Candeo angels for the best hotel experience of our lives! Much aloha, Mark & Rochelle Alo - Maui, Hawaii

Very clean and friendly staff. Recommend 10/10.

Excellent breakfast buffet. Kind staff. Wonderful Japanese relaxation spa.