Conrad Tokyo

Staff was extremely polite and helpful. Had no problem communicating in English only. Closely located to Shimbashi train station on the JR Train Line.

Best hotel i have ever stayed at...gorgeous, amazing staff, best breakfast buffet, ever!!! Absolutely wonderful and hope to stay there again.

Absolutely beautiful hotel and accommodations! Staff were extremely helpful and were able to communicate beautifully. Definitely worth the money! Made this trip worth while.

Tout était parfait

Friendly staff; wonderful views; convenient location.

Hotel and staff is top notch as always. Very helpful and accommodating.

Excellent

Lovely room. Had a spa treatment (deep tissue massage) which was excellent. Food was excellent - the lobster omlette with bisque sauce (part of the standard options for breakfast buffet) was exceptional

The experience was excellent in all respects. The room had a great view and was spacious. Breakfast and evening cocktails/food (included) were some of the best we have had. The location is quite efficient for accessing one of the larger subway/train stations.

My stay at the Conrad Tokyo was nothing short of exceptional. This hotel sets the standard for what true luxury should feel like. Every corner of the property is immaculate — not just clean, but meticulously maintained in a way that immediately puts you at ease. My room was flawless, beautifully designed, and made me feel like I was living in a calm, elevated version of reality. The staff were extraordinary. Every interaction felt warm, polished, and genuinely helpful. Many spoke fluent English, which made communication effortless, and their attention to detail was top-tier. They anticipated needs before I even voiced them — the kind of service you remember long after you leave. Everything here feels intentional and refined: the atmosphere, the amenities, the comfort, the privacy. It’s the rare type of hotel where the experience actually exceeds the price tag. Worth every single yen. I would stay here again without hesitation, and I recommend it wholeheartedly to anyone who wants a flawless, world-class Tokyo experience.

The staff were excellent and very professional. The room was clean, spacious, and comfortable. The hotel itself is elegant and well maintained, with a great location for exploring Tokyo. Overall, a very pleasant stay.

Room was nice with a beautiful view of Tokyo Bay. Service was good, but something was missing. Bathroom needs to be updated & upgraded. I was staying in Seoul, Osaka & Saporo (Lotte & Intercontinental Hotels) and the bathrooms were more up to date. Housekeeping very good job Morning & Afternoon. Concierge incredible! But now the worse part: Breakfast, and it’s not the time to habe a table. It was the time that they took to prepare a coffee “cappuccino” and espresso, 6 nights 4 i didn’t habe my coffe before I finished my breakfast. F&B needs to improve a lot. I didn’t go to the spa i never got the price list for the services. At the end i went outside the hotel for this kind of services. Location is good but is more for a Business than leisure. It’s far from Ginza main street.

Such a pleasant stay. 6 nights never a dull moment in this hotel, from the minute walking in you feel the warms and atmosphere of a true 5 star hotel. Highly recommended.

excellent

Lovely room & service! Highly recommend

Spacious room with spectacular view. Breakfast menu was great.

I didn't find any negative point. Just perfect!

The room was nice and spacious. Location is good to explore around Tokyo. Unfortunately we had a bad experience on the last day. They gave us a boxed breakfast instead of canceling ¥5500 breakfast. They gave me a piece of French baguette, two mandarin oranges and a pack of orange juice.

Great hotel with easy transit. The staff is so helpful and friendly, and the lobby lounge has great drinks and a stunning view. Do not miss the sauna area; very well done!

Conrad Tokyo was my favorite stay during our trip. From the moment we arrived — with attentive valet service and a seamless concierge experience — everything felt elevated. The hotel carries an unmistakably upscale atmosphere, blending luxury with precision in every detail. Rooms were spacious and comfortable, with views that made the stay feel even more memorable. Service was consistently polished, and the staff struck the right balance of attentiveness and discretion. Conrad Tokyo sets the bar for luxury hospitality, and I wouldn’t hesitate to return.