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Cross Hotel Osaka
Hotels
9,4
/10
Exceptional
1.025 reviews
What Guests Say About Their Stay
E***e
9,4
/ 10
More Than Expected. The hotel is situated in an unbeatable location, just steps from the vibrant Dotonbori area, conveniently positioned to the left of the building. With seamless access, the check-in experience is both welcoming and efficient, complemented by a genuinely friendly and helpful staff. The cleanliness and attention to detail throughout the hotel are impeccable, and the location truly sets it apart, making it a perfect choice for any traveler.
Stefanny G.
9,7
/ 10
The room is very spacious and clean, and the location is near to Dotombori area and to the Osaka station. Overall, my husband and I had an incredible experience staying in Cross Hotel. Definitely will come back.
Siti N. B. A. H.
9,7
/ 10
Near Namba Station exit 14 and Dotonbori Shopping Street. Service staff really make us feel welcome.
Yarra R.
10,0
/ 10
The room is spacious compared to others when I stay in Japan. The staffs are great, the breakfast was good.
Edi H.
8,5
/ 10
Everything good, this is the second time I stayed at cross hotel Osaka, nice hotel, very helpful helpful, good location. Bravo.
In the Area
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2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka Prefecture, Kansai, Japan, 542-0085
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Cross Hotel Osaka
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What's around Cross Hotel Osaka
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka Prefecture, Kansai, Japan, 542-0085
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Discover More About Cross Hotel Osaka
Location
Staying at Cross Hotel Osaka is a good choice when you are visiting Shinsaibashi.
About Cross Hotel Osaka
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Cross Hotel Osaka exclusively for you.
Cross Hotel Osaka is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Cross Hotel Osaka.
All facilities in Cross Hotel Osaka
Others
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Banquet
- Microwave (shared)
- Smoking area
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Cross Hotel Osaka
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
- Hosted evening meal: JPY 9680
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector, a security system, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Cross Hotel Osaka | 229 |
Number of floors in Cross Hotel Osaka | 14 |
Another facilities in Cross Hotel Osaka | Others, Safety deposit box, Coffee shop, Laundry service, Luggage storage |
Frequently asked question in Cross Hotel Osaka
What are available facilities at Cross Hotel Osaka?
There are top facilites at Cross Hotel Osaka such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cross Hotel Osaka?
The standard check-in time at Cross Hotel Osaka is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Cross Hotel Osaka provide breakfast?
Yes, Cross Hotel Osaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cross Hotel Osaka?
Cross Hotel Osaka is a 4.0-star hotel.
How many floors does Cross Hotel Osaka have?
Cross Hotel Osaka has 14 floors.
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More Reviews from Other Guests in Cross Hotel Osaka
Overall Ratings & Reviews Cross Hotel Osaka
Traveloka (92)
Other sources (933)
9,4
Exceptional
From 933 reviews
Cleanliness
9,4
Room Comfort
9,2
Service and Facilites
9,4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Cross Hotel Osaka
Number of reviews per page
20
40
Top reviews
Ronald
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Perfect location.
Rooms are small
Erica
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great property. Professional staff.
Gustavo
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Fantastic Stay – Comfortable, Convenient, and Exceptional Service
I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience.
The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and had all the amenities needed for a comfortable stay. After a full day of sightseeing, it felt like a peaceful retreat where I could truly relax.
The location is unbeatable—right in the heart of the action with easy access to Dotonbori and Shinsaibashi, yet still quiet and calm inside the hotel. It’s the perfect balance between energy and relaxation.
I would absolutely stay here again and highly recommend Cross Hotel Osaka to anyone visiting the city.
Read More
Robert
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great hotel right next to Dontonburi and easy access to the station. Rooms were very nice and spacious but the street noise was very bad, even on the 13th floor. We would stay here again despite the noise.
Cecilia
Leisure Family
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Convenient location.
alissa
Leisure Family
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location right in the heart of everything.
Gary
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property had a great location just a block from Dotonburi in one direction and high-end shopping in the other. The hotel in general was nice with decent amenities and the staff were great.
Steven
Business and Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Cross hotels are an excellent chain in Japan after staying with their sister property in Kyoto I chose to stay in the Osaka one. It's an awesome choice since it's right around the corner from the main Dontonburi street and Dondondonki right across as well. A short walk away from Namba Station for getting around Osaka as well without issues. Only downside was the rooms were smaller and a bit hard to open to large luggages at one time - not a big issue, since this is normal for Japan. Check-in/Check-out is an easy process with their kiosk systems and their staff is extremely helpful and nice - would stay again.
Read More
Leah
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
the lounge with free booze and snacks and a killer view is enough to get me to go back. definitely include the breakfast buffet in your reservation because it was phenomenal- everything you could ever want and then some. the bathroom is wonderful- all the amenities you could want plus a soaking tub that could fit an army and the high-end model of the TOTO toilet that includes the dryer feature.
Read More
Ronald
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Fantastic location. Lively location. Rooms are a reasonable size and fantastic reception staff.
Luis
Leisure with Friends
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great Location to Explore Osaka
Glen
10,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Amazing location, steps away from the action, easy check in and nice people.
Carmelo
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
close to the action, clean and convienient
Michael
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great location, breakfast and late afternoon complimentary drinks and snacks were a nice touch.
Joanne
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Perfect location, walkable to restaurants and shops. Definitely recommend!
belle
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Perfect location in Dontonburi. Super friendly and helpful staff. Clean comfortable bedding. Would definitely return and recommend.
Daniel
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location and staff was outstanding.
Andrea
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Amazing hotel in Osaka, perfect location
Ningyi
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location for shopping and dining.
Russell
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great hotel and would definitely stay here again!
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Cross Hotel Osaka
Traveloka (92)
Other sources (933)
9,4
Exceptional
From 933 reviews
Cleanliness
9,4
Room Comfort
9,2
Service and Facilites
9,4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Cross Hotel Osaka
Number of reviews per page
20
40
Top reviews
Ronald
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Perfect location.
Rooms are small
Erica
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great property. Professional staff.
Gustavo
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Fantastic Stay – Comfortable, Convenient, and Exceptional Service
I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience.
The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and had all the amenities needed for a comfortable stay. After a full day of sightseeing, it felt like a peaceful retreat where I could truly relax.
The location is unbeatable—right in the heart of the action with easy access to Dotonbori and Shinsaibashi, yet still quiet and calm inside the hotel. It’s the perfect balance between energy and relaxation.
I would absolutely stay here again and highly recommend Cross Hotel Osaka to anyone visiting the city.
Read More
Robert
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great hotel right next to Dontonburi and easy access to the station. Rooms were very nice and spacious but the street noise was very bad, even on the 13th floor. We would stay here again despite the noise.
Cecilia
Leisure Family
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Convenient location.
alissa
Leisure Family
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location right in the heart of everything.
Gary
Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property had a great location just a block from Dotonburi in one direction and high-end shopping in the other. The hotel in general was nice with decent amenities and the staff were great.
Steven
Business and Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Cross hotels are an excellent chain in Japan after staying with their sister property in Kyoto I chose to stay in the Osaka one. It's an awesome choice since it's right around the corner from the main Dontonburi street and Dondondonki right across as well. A short walk away from Namba Station for getting around Osaka as well without issues. Only downside was the rooms were smaller and a bit hard to open to large luggages at one time - not a big issue, since this is normal for Japan. Check-in/Check-out is an easy process with their kiosk systems and their staff is extremely helpful and nice - would stay again.
Read More
Leah
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
the lounge with free booze and snacks and a killer view is enough to get me to go back. definitely include the breakfast buffet in your reservation because it was phenomenal- everything you could ever want and then some. the bathroom is wonderful- all the amenities you could want plus a soaking tub that could fit an army and the high-end model of the TOTO toilet that includes the dryer feature.
Read More
Ronald
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Fantastic location. Lively location. Rooms are a reasonable size and fantastic reception staff.
Luis
Leisure with Friends
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great Location to Explore Osaka
Glen
10,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Amazing location, steps away from the action, easy check in and nice people.
Carmelo
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
close to the action, clean and convienient
Michael
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great location, breakfast and late afternoon complimentary drinks and snacks were a nice touch.
Joanne
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Perfect location, walkable to restaurants and shops. Definitely recommend!
belle
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Perfect location in Dontonburi. Super friendly and helpful staff. Clean comfortable bedding. Would definitely return and recommend.
Daniel
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location and staff was outstanding.
Andrea
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Amazing hotel in Osaka, perfect location
Ningyi
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location for shopping and dining.
Russell
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great hotel and would definitely stay here again!
Number of reviews per page
20
40