ANA Crowne Plaza OSAKA by IHG, an IHG Hotel

The hotel is closing down by the end of the year, and it shows. The room was pretty old and needed a refresh. The beds were very uncomfortable and slouched in the middle, so if two people are sharing a bed, you both end up in the middle, squashed. 2 of the 3 restaurants were already closed, which we didn't know about until we arrived. This was one of the reasons we booked the hotel, so that was disappointing. Check-in wasn't until 3 pm, so we had a drink at the onsite cafe. We got 4 soft drinks and it ended up costing over $50 AUD. The location was great, right near the station and lots of food places a few steps away.

Not meant for children.

Extremely well located within main Osaka CBD and good quality rooms.

Very nice property , CENTRAL location can walk and get to the the train in 6 min , lots of food around and the hotel staff was perfect spoke both English and Japanese helped us bring our bags and accommodated all our needs

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Love the location and staff service.

One of our favorite hotels in Osaka. The hotel has a nice understated ambiance. The rooms are well-appointed and very clean. The staff is helpful and knowledgeable about the restaurants and directions to various venues. Adjacent to a beautiful park.

I stayed for 3 nights at the end of my Japan trip. I stayed in a premium room so my experience was good as it meant lounge access with tea in the afternoon, drinks in the evening and free sauna/onsen use. I’d recommend going for that option

Hotel is very old but ok. Not more than that. Non-smoking rooms still smell like smoke and there are no sockets around the bed. Check-in process took long.

My 2nd stay at the ANA Crowne Plaza in Osaka. A slightly different room, although very nice, the bed wasn’t as comfortable as the previous room. The staff were very polite and helpful. The hotel has lots of facilities and standards are high. The breakfast is outstanding and excellent value. The hotel is ideally located for the many attractions in Osaka. As well as 5 mins away, from the nearby metro station (Yodoabashi). I would definitely recommend the ANA Crowne Plaza to stay.

A fantastic 3 night stay at the ANA Crowne Plaza, Osaka. From check in, to check out. I found all the staff to be very helpful and polite. My room was fine, a very comfortable bed, with a range of pillows. The daily room clean was very flexible. It was always a please going back into the room. I used the fitness room, which was mainly set up for CV workouts. I had the buffet breakfast, which was fresh, with an excellent selection of western and Japanese food and tasted lovely. The hotel is a 5 min walk from the nearest Metro station. I would have no hesitation in staying there again.

The breakfast was one of the best we had in Japan with a huge range. Very convenient location, 5 minute walk from station.

Don’t listen to bad reviews just get a queen or king room with club access and you will hopefully love it as much as my family and I did. Everything was amazing I can’t wait to come back! Best Hotel for me in Osaka.

Good breakfast buffet

should have more options for breakfast

Great place

The staff barely speak English. The pool costs 1500 Yen a person for one hour and you need a bathin cap. Where is the game room?

Service was great, they even have a gym which a plus to our stay.. bed service daily And given free breakfast

The amenities were very nice and the hotel even waived the 1500 yen fee for the pool and spa each for our family.

We had an exceptional experience. The service was excellent from start to finish, with the staff going above and beyond to ensure a comfortable stay. The breakfast was delightful, offering a variety of fresh and tasty options to start the day right. The staff were incredibly responsible and attentive, promptly addressing any requests or concerns with a smile. The hotel's location is a major plus, with easy access to transportation options that made getting around the city a breeze. Additionally, there's a grocery store within walking distance, which was very convenient. Situated in a central location, ANA Crowne Osaka, is perfect for exploring the surrounding attractions. I highly recommend this hotel for anyone looking for a pleasant and hassle-free stay.