Gokan no Yu Tsuruya

Others
9,2
/10
Exceptional
225 reviews

What Guests Say About Their Stay

Jun

10,0
/ 10
The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.

Caroline

10,0
/ 10
Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.

Chun Wan

10,0
/ 10
Located right inside Zao Onsen District, I arrived by car. A very well facilitated hotel, with lift (especially important for travellers which big luggages), private onsen is available for booking. The reception team and hospitality teams speaks some English, and are very warm and friendly.
In the Area
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Zao-onsen 710, Yamagata, Kaminoyama-shi, Tohoku, Japan, 990-2301

Main Facilities

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Parking
WiFi
Staying at Gokan no Yu Tsuruya is a good choice when you are visiting Kaminoyama-shi.
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What's around Gokan no Yu Tsuruya

Zao-onsen 710, Yamagata, Kaminoyama-shi, Tohoku, Japan, 990-2301
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Lobby Gokan no Yu Tsuruya
Exterior 2 Gokan no Yu Tsuruya

Discover More About Gokan no Yu Tsuruya

General


Near Zao Hot Springs Ski Resort

Location


With a stay at Gokan no Yu Tsuruya in Yamagata (Zaoonsen), you'll be steps from Zao Hot Springs Ski Resort and 4 minutes by foot from Zao Chuo Ropeway. This spa ryokan is 0.5 mi (0.7 km) from Zao Sanroku Ropeway and 0.6 mi (1 km) from Shiginoya Chinuma.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Zao Quasi-National Park - 0.1 km / 0.1 mi
Zao Hot Springs Ski Resort - 0.2 km / 0.1 mi
Zao Chuo Ropeway - 0.3 km / 0.2 mi
Zao Sky Cable - 0.7 km / 0.4 mi
Zao Sanroku Ropeway - 0.7 km / 0.4 mi
Shiginoya Chinuma - 1.1 km / 0.7 mi
Zao Super Slider - 1.2 km / 0.7 mi
Dokko Numa (Dokko Pond) - 2.6 km / 1.6 mi
Sato Museum of History and Culture - 3.4 km / 2.1 mi
Lina World - 10.8 km / 6.7 mi
Takeda Winery - 12.9 km / 8 mi
Zao Bodaira Highlands - 13.1 km / 8.2 mi
Kaminoyama Castle - 15.5 km / 9.6 mi
Momiji Park - 15.9 km / 9.9 mi
Beni no Kura - 16 km / 9.9 mi

The nearest airports are:
Yamagata Airport (GAJ) - 42.6 km / 26.5 mi
Sendai Airport (SDJ) - 90.2 km / 56 mi

Facilities


Take time to pamper yourself with a visit to the full-service spa. This ryokan also features complimentary wireless internet access, shopping on site, and a television in a common area.

Business Facilities


Featured amenities include refrigerator in a common area and a vending machine. Free self parking is available onsite.

Rooms


Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Gokan no Yu Tsuruya

Swimming Pool Gokan no Yu Tsuruya
Swimming Pool
Entertainment Facility Gokan no Yu Tsuruya
Entertainment Facility
Common Space Gokan no Yu Tsuruya
Common Space
Lobby Gokan no Yu Tsuruya
Lobby
Exterior Gokan no Yu Tsuruya
Exterior

Things to Do

  • Shops
  • TV lounge
  • Spa

General

  • Refrigerator (shared)
  • Smoking area
  • Parking

Connectivity

  • Free WiFi

Public Facilities

  • Parking

Accommodation Policy & General Information in Gokan no Yu Tsuruya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 21:00
Check-out:
Before 10:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, Unicode Support true, No rollaway/extra beds available, No elevators

General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 21:00 - to 10:00
Available rooms at Gokan no Yu Tsuruya
41
Number of floors in Gokan no Yu Tsuruya
1
Another facilities in Gokan no Yu Tsuruya
Shops, TV lounge, Spa, Refrigerator (shared), Smoking area

Frequently asked question in Gokan no Yu Tsuruya

What are available facilities at Gokan no Yu Tsuruya?
There are top facilites at Gokan no Yu Tsuruya such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gokan no Yu Tsuruya?
The standard check-in time at Gokan no Yu Tsuruya is starting from 14:00 - 21:00 while the latest check-out time is at Before 10:00
What is the star rating of Gokan no Yu Tsuruya?
Gokan no Yu Tsuruya is a 3.5-star hotel.
How many floors does Gokan no Yu Tsuruya have?
Gokan no Yu Tsuruya has 1 floors.
How many rooms are available at Gokan no Yu Tsuruya?
Gokan no Yu Tsuruya has 41 rooms in total.
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More Reviews from Other Guests in Gokan no Yu Tsuruya

9,2
Exceptional
From 225 reviews
Cleanliness

9,2

Room Comfort

9,2

Location

10,0

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Gokan no Yu Tsuruya

Number of reviews per page
20
40
Top reviews
Kai Tung
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great food. Room is a bit traditional and old but clean. Service is amazing and reception is wonderful.
Wen Qing
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff and amenities
Jun
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.
Caroline
icon-with Partner
with Partner
10,0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
Read More
Chun Wan
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Located right inside Zao Onsen District, I arrived by car. A very well facilitated hotel, with lift (especially important for travellers which big luggages), private onsen is available for booking. The reception team and hospitality teams speaks some English, and are very warm and friendly.
Nick
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great ryokan near the main road of zao. Excellant staff, friendly service with awesome private and public onsens. Big family room was perfect to section off our teenager. Only issue was limited self catering options if you dont take the pricey breakfast/dinner option, single small lawsons in town
Prithep
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Very friendly staffs
Kam Ngo, Jacinta
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
Read More
MAN SZE JANET
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Friendly and helpful staff, great hospitality! Room is spacious (traditional Japanese futon style). Private onsen available for booking for free (per room per day), public onsen is also available at almost 24/7. Highly recommend to book at least 1 set of on-site dinner breakfast, local produces used.
emery
icon-
10,0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only).
Read More
Meghan
10,0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Incredible expe
Yuan
icon-Leisure
Leisure
10,0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Staff are very helpful, warm and cozy ambience. Onsen is super nice, loved my stay
Christopher
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Thank you for making the stay special
Verified traveler
icon-
10,0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

Great service. Staff are happy and pleasant. And the translation audio device they use makes communication easier. There is a one-time free-use of a private onsen bath among 5 choices during the entire stay. The public open-air bath within the hotel is also not bad. I got a corner room with a view on the ski slopes and it's spacious Japanese style so I have enjoyed my stay very much. The hotel is right across the bus terminal so getting in from Yamagata train station is very convenient. There is also free shuttle service to the Zao ropeway for skiing/snowboaring or cable car to view the snow monsters. Without ski/snowboard gear, it's actually quite an easy 10-minute walk.
Read More
sandy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

staff were incredible. could help enough.
William H. Johnson
icon-Leisure
Leisure
10,0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Incredible stay at Gokan no Yu Tsuruya for a ski and onsen vacation. Staff are incredibly friendly, the private and public onsens are phenomenal, and the room was just what I needed to enjoy 5 days in Zao. I'd recommend booking breakfast and dinner ahead if you plan to stay in for dinner. Options around Zao were at times slim, particularly late in the evening. Highly recommend Gokan no Yu Tsuruya to anyone looking for a relaxing way to spend some time.
Read More
Beng Ooi
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

Hotel staff are friendly and helpful, recommend us good restaurant and advise us what is best time to see snow monster, lift tiket and cable car ticket buy from hotel save us some money.
KAR SIONG
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Nice Japanese style of stay, we arrived late but the staff wait until we arriving. They are helpful and room was clean
Maria
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

We had a great stay at this Ryokan - An adult plus two teenagers. very comfortable and the private onsen are a plus. The only unfortunate part was that they were not serving dinner the day we stayed, which meant needing to look elsewhere - slim pickings in Zao this time of year.
Sara
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

The staff were amazing! Discounted lift tickets if you stay here! And free private onsen once per day, but also free access to the public Onsen! Free shuttle to and from the lifts but also a very short walk if you miss it of want to walk.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Gokan no Yu Tsuruya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,2
Exceptional
From 225 reviews
Cleanliness

9,2

Room Comfort

9,2

Location

10,0

Service and Facilites

9,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Gokan no Yu Tsuruya

Number of reviews per page
20
40
Top reviews
Kai Tung
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great food. Room is a bit traditional and old but clean. Service is amazing and reception is wonderful.
Wen Qing
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff and amenities
Jun
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved our family time here in Japan and will definitely come back again soon.
Caroline
icon-with Partner
with Partner
10,0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Had an amazing 5 nights at Tsuruya. A very comfortable room with soft sleep mats, low table and chairs and 2 sitting chairs. We had full board and the meals were exceptional. Very fresh Japanese meals. We loved the outdoor onsen - it was a treat to sit in the hot mineral water while being snowed on. The best part of our stay was the friendly and helpful staff who went out of their way for us - either with hints of where to ski, how to eat meals or general interest in our day. Given we have no Japanese, communication was not difficult. Tsuruya also offers shuttles to the 3 main ski slopes although it is only a 5-10 min walk. We thoroughly enjoyed our stay and will be back next year.
Read More
Chun Wan
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Located right inside Zao Onsen District, I arrived by car. A very well facilitated hotel, with lift (especially important for travellers which big luggages), private onsen is available for booking. The reception team and hospitality teams speaks some English, and are very warm and friendly.
Nick
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great ryokan near the main road of zao. Excellant staff, friendly service with awesome private and public onsens. Big family room was perfect to section off our teenager. Only issue was limited self catering options if you dont take the pricey breakfast/dinner option, single small lawsons in town
Prithep
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Very friendly staffs
Kam Ngo, Jacinta
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
Read More
MAN SZE JANET
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Friendly and helpful staff, great hospitality! Room is spacious (traditional Japanese futon style). Private onsen available for booking for free (per room per day), public onsen is also available at almost 24/7. Highly recommend to book at least 1 set of on-site dinner breakfast, local produces used.
emery
icon-
10,0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only).
Read More
Meghan
10,0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Incredible expe
Yuan
icon-Leisure
Leisure
10,0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Staff are very helpful, warm and cozy ambience. Onsen is super nice, loved my stay
Christopher
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Thank you for making the stay special
Verified traveler
icon-
10,0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

Great service. Staff are happy and pleasant. And the translation audio device they use makes communication easier. There is a one-time free-use of a private onsen bath among 5 choices during the entire stay. The public open-air bath within the hotel is also not bad. I got a corner room with a view on the ski slopes and it's spacious Japanese style so I have enjoyed my stay very much. The hotel is right across the bus terminal so getting in from Yamagata train station is very convenient. There is also free shuttle service to the Zao ropeway for skiing/snowboaring or cable car to view the snow monsters. Without ski/snowboard gear, it's actually quite an easy 10-minute walk.
Read More
sandy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

staff were incredible. could help enough.
William H. Johnson
icon-Leisure
Leisure
10,0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Incredible stay at Gokan no Yu Tsuruya for a ski and onsen vacation. Staff are incredibly friendly, the private and public onsens are phenomenal, and the room was just what I needed to enjoy 5 days in Zao. I'd recommend booking breakfast and dinner ahead if you plan to stay in for dinner. Options around Zao were at times slim, particularly late in the evening. Highly recommend Gokan no Yu Tsuruya to anyone looking for a relaxing way to spend some time.
Read More
Beng Ooi
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

Hotel staff are friendly and helpful, recommend us good restaurant and advise us what is best time to see snow monster, lift tiket and cable car ticket buy from hotel save us some money.
KAR SIONG
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Nice Japanese style of stay, we arrived late but the staff wait until we arriving. They are helpful and room was clean
Maria
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

We had a great stay at this Ryokan - An adult plus two teenagers. very comfortable and the private onsen are a plus. The only unfortunate part was that they were not serving dinner the day we stayed, which meant needing to look elsewhere - slim pickings in Zao this time of year.
Sara
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

The staff were amazing! Discounted lift tickets if you stay here! And free private onsen once per day, but also free access to the public Onsen! Free shuttle to and from the lifts but also a very short walk if you miss it of want to walk.
Number of reviews per page
20
40