Hakone Retreat villa 1/f

Hotels
9,4
/10
Exceptional
69 reviews

What Guests Say About Their Stay

Verified traveler
10,0
/ 10
We stayed one night while visiting Hakone and wish we had extended our stay. This is an amazing property with an amazing staff. It was a peaceful and relaxing break after enjoying Tokyo. I would definitely come back for a couple more days.
Tyler
10,0
/ 10
An amazing experience!10/10 we would recommend to anyone traveling to Japan. Nuru-san was wonderful, very attentive, kind, helpful, and taught us so much about Japanese cuture and the food during the exquisite dining experience. Chef Akitoshi Hamanaka-sama is a talented artist and very detailed and passionate about his work. He was also considerate to accommodate a vegetarian diet with a variety of food showcasing Japan’s varied cuisine, and prepared the most memorable wagyu. Thank you to the staff for their hospitality!
LaDonna
10,0
/ 10
This is a special place with excellent service. The private onsen was wonderful! The room/cabin was so comfortable, clean, spacious, well stocked, excellent products, safe, and private. The first dinner menu was one of the best Kaiseki experiences. The chef is talented! The second menu was good- but a step away from the first. My only recommendation would be to include non-alcoholic beverages with the included meals. These were available at an additional cost which is not consistent with the luxury and exclusivity of this property. Would highly recommend this property for anyone wanting a few days of quiet luxury, an onsen experience and peaceful beautiful outdoor surroundings.
In the Area
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Sengokuhara 1286-116, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Hakone Retreat villa 1/f is located in area / city Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Sengokuhara 1286-116, Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631
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Location


Hakone Retreat villa 1/f is located in area / city Hakone-machi.

About Hakone Retreat villa 1/f

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hakone Retreat villa 1/f exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Hakone Retreat villa 1/f.

All facilities in Hakone Retreat villa 1/f

Others Hakone Retreat villa 1/f
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby

Things to Do

  • Shops
  • Spa
  • Picnic area
  • Garden

Food and Drinks

  • Bar
  • Kaiseki meal
  • Breakfast
  • Snack bar

General

  • Parking
  • Smoking area
  • Terrace

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Business center

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hakone Retreat villa 1/f

Important Note
  • Fee for Japanese breakfast: approximately JPY 4719 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The room rate does not include extra bedding or half board meals for children ages 0-12 Guests may request meals for children at check-in. Meal surcharges apply.

The check-in location differs from the property location. Check-in location: [In Room]. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Retreat villa 1/f
18
Another facilities in Hakone Retreat villa 1/f
Others, Safety deposit box, Coffee shop, Coffee/tea in lobby, Shops

Frequently asked question in Hakone Retreat villa 1/f

What are available facilities at Hakone Retreat villa 1/f?
There are top facilites at Hakone Retreat villa 1/f such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hakone Retreat villa 1/f?
The standard check-in time at Hakone Retreat villa 1/f is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hakone Retreat villa 1/f provide breakfast?
Yes, Hakone Retreat villa 1/f provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hakone Retreat villa 1/f

9,4
Exceptional
From 69 reviews
Cleanliness

9,6

Room Comfort

9,4

Service and Facilites

9,4

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Traveler Reviews Hakone Retreat villa 1/f

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We stayed one night while visiting Hakone and wish we had extended our stay. This is an amazing property with an amazing staff. It was a peaceful and relaxing break after enjoying Tokyo. I would definitely come back for a couple more days.
Tyler
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

An amazing experience!10/10 we would recommend to anyone traveling to Japan. Nuru-san was wonderful, very attentive, kind, helpful, and taught us so much about Japanese cuture and the food during the exquisite dining experience. Chef Akitoshi Hamanaka-sama is a talented artist and very detailed and passionate about his work. He was also considerate to accommodate a vegetarian diet with a variety of food showcasing Japan’s varied cuisine, and prepared the most memorable wagyu. Thank you to the staff for their hospitality!
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Dominic
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

An really amazing and comfortable room with a private onsen. Very relaxing and beautiful. The check in process was a bit confusing and it was hard to communicate with the staff about the local area and getting around so it made departure a bit complicated. Highly recommend if you want to just relax and stay onsite. The meals were plentiful and delicious.
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LaDonna
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This is a special place with excellent service. The private onsen was wonderful! The room/cabin was so comfortable, clean, spacious, well stocked, excellent products, safe, and private. The first dinner menu was one of the best Kaiseki experiences. The chef is talented! The second menu was good- but a step away from the first. My only recommendation would be to include non-alcoholic beverages with the included meals. These were available at an additional cost which is not consistent with the luxury and exclusivity of this property. Would highly recommend this property for anyone wanting a few days of quiet luxury, an onsen experience and peaceful beautiful outdoor surroundings.
Read More
Michael
10,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Amazing property. Peaceful and quiet, away from the hustle and bustle of downtown Hakone. Felt like we were the only ones for miles. 1st class service by the staff.
Kevin
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I would skip this retreat if you are looking for a nice Onsen. Our cabin was not properly cleaned, where we saw visible dust, cobwebs, and a giant spider! The view from our cabin was not like the gorgeous pictures on their listing. We were quite disappointed overall, especially with what we paid.
Andrew
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time. Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on. The kaiseki meals were well prepared and the staff spoke some English.
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Elizabeth
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Hakone Retreat is a gorgeous getaway with a wonderful staff that is always available to assist you. We stayed in one of the private onsen villas, room 3, and it was absolutely everything we could dream of. The hours of operation for the entire property take a little getting used to (the cafe, the lounge and woodside restaurant) but we figured it our and had a fantastic, relaxing time.
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Claris
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Lovely place.
Salvador
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

kind staff, clean and beautiful location
Anna
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Fantastic. We will be back.
Shan
icon-Leisure
Leisure
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Such a beautiful property and the staff were very kind and attentive. The private onsen in your villa is very relaxing and the villa itself is well equipped and very nice. There is a bus stop right outside the property so getting to and from here is a breeze. Overall I had a great experience here and I would recommend it to anyone visiting in Hakone.
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Andrew
icon-Leisure
Leisure
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The rooms are incredibly peaceful and relaxing, just what we needed after a lot of hiking earlier in the week. The dinner we had was delicious at the restaurant. The team also helped correct a billing issuer very fast and diligently. We enjoyed it so much that wish we had stayed longer!
Verified traveler
10,0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Without question, Okcs Retreat Hakone Villa was the most gorgeous resort stay my wife and I have had in our lifetime. Stepping into the cabin was an otherworldly experience; the fresh smell of mixed pine and cedar throughout was marvelous and having the experience of enjoying private onsen provided us the calmness we were looking for after the hustle and bustle of both Tokyo and Kyoto. The experiences of staying with this resort accentuates and celebrates the landscape it surrounds, in tandem, inviting those who stay here a beautifully characteristic landscape of the rural Japanese mountains. The beauty of Hakone wouldn’t have felt as special without having stayed here. Thank you so very much for a wonderful and beautiful memories my wife and I can share indefinitely.
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Terence
10,0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Check in was done in the room itself, service staff was superb. even check out was done in the room. Villa had no TV but provided a great sound system to play your favorite music for max relaxation during your stay.
Sara
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Incredible hotel!! Deep in the Hakone mountains you instantly feel close to nature. We stayed in a private Villa - vs in the hotel - and it was incredible. Well designed, spacious, and built for relaxation with your own semi private onsen. If coming to Hakone to relax, this is a great place to stay. Local bus stop is also a 1 min walk from hotel property which made getting into town and doing some tourist site seeing super easy when we realized you have to call ahead of time to schedule taxis ( Vs instant taxis in Tokyo and kyoto). Would absolutely stay here again ,
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Juna
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

全て素敵だったのですが、一番感動したのがスタッフのみなさんのホスピタリティでした。スタッフの皆さんがいるからこその箱根リトリートだと思いました。本当にありがとうございました。
Verified traveler
icon- with Partner
with Partner
10,0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

Very nice place to stay.Not too far away from Attractions.
Verified traveler
2,0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

The service here was non-existent. For the prices they charge, this is absolutely unacceptable. No baggage service was offered, so we asked for our bags to be delivered up the several flights of stairs to our room. After more than an hour, my husband retrieved them in the rain himself. Upon leaving, he had to carry them down the icy stairs that were never cleared, only to find that our car was in a different location and could not be brought to the front desk. So he had to carry them back. Dinner was cold even though some dishes were labeled warm. The “beds” are actually futons. The hotels.com description is wrong. The room was nice. But overall it was not at all worth the price we paid and we have stayed in plenty of international hotels in this price range.
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Verified traveler
10,0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Fantastic! Loved the location and had the most relaxing time here!
Number of reviews per page
20
40

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