Hotel Cocoa

Positives: The mountain and lake view was breathtaking. The price was reasonable for a summer weekend. The area around the property is walkable with a nice sidewalk, Parking was easy and convenient. Weakness: The bath and shower area was dated. No elevator for the 2nd floor rooms. Steps are narrow for all of us with larger feet (difficult to navigate).

Loved the view from the hotel. The staff was incredibly friendly, and the room was spotless. We will definitely stay here again the next time we visit Hokkaido.

下界に湖が見えて最高のロケーションです。ただし近くには店もなくすべてが湖畔にいかなければならないので必要な食材などは先に購入しておくことが良い　満員のツアー客から逃れたい個人には最高ですよ！

Nice lakeside view with free parking and a common area with refillable coffee and tea! Overall would recommend highly

Very clean, spacious chalet.

The view for this hotel was great. You are able to view the fireworks from lake Toya from your room if you are facing the lake. Of course it is from a distance but if you can enjoy it in the comfort of your room and also you do not have to drive in the dark. The distance from the bottom of the road to the hotel does not have lamp post so it can be really dark if you come back at night. During check in, the staff did not explain that we need to bring down our towels to get new ones as there are no housekeeping. Housekeeping is only 3 days once. So we we also surprise that the rubbish was not clean in our room. And there did not explain how we can clear the rubbish in our room. A bit disappointing with their service.

Spacious room with a beautiful lake view, helpful staff

Beautiful little place overlooking lake toya. Whata a vuew

Excelente vista y habitaciones

Beautiful

Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu.

Clean rooms, friendly staff. Needs an elevator! Especially with tho who have a lot of suite cases and snow gear.

Very good

Staffs are nice, quiet and spacious room, can see the fireworks from the room, superb.

We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town.

The location is remote and only good if you have your own transport otherwise everything else is good.

Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area.

Was undergoing Renos. Vending machine was not working considering its distance from town centre.

Was under a certain maintenance without information, lucky we had it for reasonable price. Room is LARGE and second floor the lake view. One of the best advantage that it's near to the famous farm.

I went there for my friend’s wedding. Before I arrived Japan, I tried to contact the hotel for picking me up. The only way to reach them is by phone call. This hotel is far from a train station. I need to get the taxi to get to the hotel. There is no free shuttle on weekends. And if you need a free shuttle to drop you at the train station after checkout , you need to book it in advance.